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Slow Ethernet installs by BT Group bring record £42 million fine

The investigation may have started in November 2015 but Ofcom has now concluded its investigation into slow Ethernet installs and slapped a record fine on the BT Group.

9 years ago 23 comments

Automatic fault compensation system outlined by Ofcom

Compensation for broadband and telephone line faults is possible now but we have to chase hard to receive and Ofcom is proposing a system that will define compensation levels and make payments automatic.

9 years ago 16 comments

Ofcom fines Plusnet £880,000 for overcharging customers who had left

A mistake from PlusNet over billing customers after they had left the provider, has seen the operator refund all those it can, donate some to charity and pay an Ofcom fine.

9 years ago 3 comments

House of Lords report on Growing up with the Internet

The Internet is a great resource, but the questions are whether it should be regulated heavily, or allowed to continue its rapid evolution.

9 years ago 6 comments

With the Battle of Openreach over it is time to enjoy the peace dividend

After unfortunately manner trees were felled so directors and others could read reports Ofcom and BT have reached a final agreement, meaning Openreach will become its own distinct company but still report to the BT Group CEO via its own board.

9 years ago 72 comments

DCMS publishes long awaited Digital Strategy

Strategy papers from Government departments may not lay out all the fine detail but they are a good way of learning the main priorities and as such the Digital Strategy now released by DCMS is a must read for people in any remotely Digital/Modern industry.

9 years ago 14 comments

Ofcom plans to slash BT Consumer line rental

For those who don't take a broadband bundle but buy a voice service only or broadband and phone from separate suppliers the cost of line rental may be going down.

9 years ago 26 comments

House of Lords votes for 30 Mbps USO in Digital Economy Bill

Some people are going to be very happy hearing the House of Lords has voted to approve an amendment requiring the USO to target 30 Mbps download speeds and be fibre to the premises.

9 years ago 52 comments

Chris Townsend CEO of BDUK to step down in April

The current CEO of BDUK has been in the role for three years and is leaving to go and work for Chelsea FC.

9 years ago 4 comments

BDUK releases Broadband Performance Indicator for superfast programme

The Government is stating that the BDUK process has made superfast broadband available to some 4,309,668 premiss by the end of December 2016

10 years ago 35 comments