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Who is the best broadband provider?

A couple of months ago, consumer website Which? published its analysis of the UK providers, and it concluded that only one provider, Zen Internet, met its criteria for a 'Which? Recommended Provider'. Zen scored 81% with the next provider scoring 65%, putting Zen well in the lead against the largest providers in the industry and being the only provider to get Which's recommended label. Is Zen Internet the best provider? We look at why the answer is far from a simple yes or no.

3 years ago 9 comments

51% of UK premises passed by an FTTP network

The roll-outs of full fibre continue and the jump from 50% to 51% has taken 21 days.

3 years ago 5 comments

April 2023 update on broadband availability across the UK, nations and regions

The race to roll-out full fibre continues at pace but the last month saw an increase in the number of overlapping FTTP networks, which while increasing competition could lead to a smaller FTTP footprint eventually.

3 years ago 2 comments

April 2023 update on broadband coverage in Ofcom areas 2 & 3

Our analysis of broadband coverage in the Ofcom defined area 2 and 3 shows that 1 in 10 properties in the more urban area 2 have a choice of 2 or more physical FTTP networks.

4 years ago 1 comments

Can’t access BBC iPlayer or use eBay?

Having issues accessing some websites like BBC iPlayer or eBay on your broadband connection? We go through some possible causes.

4 years ago 1 comments

Take-up of broadband social tariffs quadrupled since January 2022

Social tariffs exist to help low-income households to remain connected to broadband services which are critical for day to day life these days.

4 years ago 1 comments

Working from home? Consider a second broadband connection

Consumer broadband services typically prioritise price, but users working from home must recognise that the value of a connection extends beyond its monthly cost. Whilst ISPs have a responsibility to fix faults promptly and run efficient networks, a consumer-grade service may not always meet the needs of professionals working from home. A second connection may well be the answer if broadband is critical to you.

4 years ago 11 comments

50% of UK premises now covered by a full fibre network

With perfect timing as we are attending Connected North 2023 in Manchester today we can report that 50.01% of UK premises can now order a FTTP connection.

4 years ago 4 comments

Opinion piece in CityAm calls for nationalisation of UK broadband industry

In the last General Election in 2019 nationalisation of the UK telecoms market was on the Labour manifesto, but is looking unlikely this time around. An opinion item in CityAm saying that infrastructure is not being upgraded means it should be nationalised.

4 years ago 12 comments

3 out of 4 UK premises now have option of a Gigabit broadband connection

Another milestone passed, as 75.02% of UK premises now have access to full-fibre or DOCSIS 3.1 both of which can provide Gigabit download speeds.

4 years ago 8 comments