Category: Broadband

TalkTalk sells 120,000 customers to Rise Fibre TalkTalk has agreed to sell off 120,000 of its customers to Rise Fibre, after the company had already sold 29,000 to Utility Warehouse for £5m earlier this year. The deal is thought to mainly involve the CityFibre-based customers will increase Rise Fibre’s customer base up to around 250,000. […]

The steady progress of the various full fibre rollouts continues and while the pace is still well below the heady heights of 2019 to 2024 every address that gains access to full fibre is another home or business joining the 21st century at last for broadband. Wales is now tying with the East of England […]

Broadband infrastructure builder nexfibre (owned by the owners of Virgin Media O2, VMO2) is in the process of acquiring altnet Netomnia through the £2bn deal to acquire the holding company, Substantial Group. A deal of this size attracts regulatory interest, and the Competition and Markets Authority are currently investigating the market effects that a merger may […]

We have today published the seventh edition of our State of Broadband Report, providing our latest analysis of broadband availability and full-fibre rollout across the UK. The detailed comparisons in this edition are primarily based on data from 30th April 2026. Key statistics Full-fibre availability continues to increase faster than gigabit coverage is increasing. This […]

The Advertising Standards Authority (ASA UK) has published a ruling that partly upholds a complaint about Utility Warehouse’s (UW) “unlimited” SIM-only marketing. The ASA accepted that the 500GB Fair Usage Policy (FUP) did not make the “unlimited” claim itself misleading, but ruled that the restriction was not clear enough. The pages in question, seen on 5 March […]

Some news bits from the week that are worth a read on Friday night or over the weekend. INCA and altnets calls on new Labour Government to put telecoms at the heat of growth agenda Paddy Paddison Chief Exec of INCA had this to say “The government must not assume that the broadband rollout is […]

Several possible reasons for why Ofcom is reporting that broadband complaints have fallen to a historic low, with just six complaints per 100,000 customers in the months January, February and March 2026. Back in 2011 complaints recorded by Ofcom were running at 40 complaints per 100,000 customers. So what are the possible reasons: A key […]

The slow but steady progress for the Project Gigabit contracts across England and Wales has had its monthly update, with the data uploaded to our maps on Monday afternoon. Some areas have seen no increases e.g. the Call Off contract Openreach holds for Lancashire, West Berkshire, Staffordshire, Surrey, Hertfordshire, Wiltshire and Gloucestershire is showing the […]

We reported on network issues suffered by users on the OFNL network earlier from one of the games earlier this week which was affecting both OFNL’s own network customers (i.e. routed by OFNL) as well as some resellers. We can’t always confirm the wholesale network on some providers so we’re looking at which retail providers […]

At the end of June we highlighted how Gigaclear users found their broadband connections struggling during the England v Ghana game with increased streaming putting the provider’s LONAP peering connections under increased strain. The issue was resolved within a few days and new capacity installed. A user on our forum reported some early morning issues […]