Sky parental controls break jquery website

The Sky parental controls system recommends that customers leaving on the
phishing and malware protection even if disabling all the other elements, but
as of 22:30 on Sunday 26th January 2014 this is leading to all HTTP access to
code.jquery.com being blocked for Sky customers with the parental controls
returning an access denied page.

code.jquery.com may not
sound like a mainstream website, as it is really aimed at web and javascript
developers but it is pretty common for websites to link to the released
javascript (.js) files for jquery and a host of other tools on jquery.com as
the site is a CDN for these files, the result being that it is possible many
sites may not be performing as expected today.

The advice appears to be for Sky customers to log into their web account,
and in the Sky Broadband Shield section turn off the Phishing/Malware filter,
or alternatively disable the shield completely.

We will update as and when we hear of any changes and why code.jquery.com
has been blocked, i.e. how did it end up categorised as a phishing domain.

Update 8:45am Sky still appears to be blocking
code.jquery.com and all files served via the site, and more worryingly is that
if you try to report the incorrect category, once signing in on the Sky website
you an error page.

We suspect the site was blocked due to being linked to by a properly
malicious website, i.e. code.jquery.com and some javascript files were being
used on a dodgy website and every domain mentioned was subsequently added to a
block list.

For any webmasters affected by the blocking, the solution is to switch to a
locally hosted copy of the file, or utilise another CDN e.g. Google jquery CDN.

Update 9:45am It appears that the jquery CDN is unblocked
once more on Sky connections where the phishing filter that is part of the
parental controls system was enabled.

Update 5:30pm Our enquiry with Sky has elicited a response
““JQuery was temporary blocked this morning having been misclassified. Our
review process kicked in shortly afterwards and the site was unblocked just
over an hour later.” Sky also note they identified the problem at 8:30am,
and resolved it by 9:45am. As for why code.jquery.com was categorised as
Malware nothing has been confirmed but Sky are talking to Symantec who provide
the contest list and updates.

Norton ConnectSafe sounds
like a simplified system of what Sky has implemented but since the free service
requires you to just change your DNS servers it may prove useful for webmasters
as a way to check whether their site is blocked.