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Vodafone Broadband Broadband, Full Fibre and Reviews UK

Vodafone Broadband

Rating 3-5 Compare this ISP to others
Ofcom Automatic Compensation

This ISP is a member of Ofcom's automatic compensation for delayed repairs and missed engineer appointments.

Vodafone Broadband

Summary

Vodafone Broadband is one of the most recognised names in UK connectivity. It’s part of a major telecoms group, and for people who already use Vodafone for mobile or landline, adding broadband often feels like a natural step. The attraction is simple. You get a big brand, competitive prices and the option to bundle everything under one account. For many households that convenience alone is appealing.

Packages

Package Name Speed Setup Monthly First Year Cost*
Fibre 1
35 Mbps £0.00 £24.00 £288.00
Fibre 2
61 Mbps £0.00 £24.00 £288.00
Fibre 2 Essentials (social tariff)

Mixed technology; see notes

Social Tariff

Social Tariffs are discounted packages offered to those who are in receipt of certain benefits such as Universal Credit or Pension Credit. The exact criteria will depend on the provider.

73 Mbps £0.00 £20.00 £240.00
Full Fibre 74
73 Mbps £0.00 £26.00 £312.00
Full Fibre 150
150 Mbps £0.00 £25.00 £300.00
Full Fibre 500
500 Mbps £0.00 £28.00 £336.00
Full Fibre 910
910 Mbps £0.00 £32.00 £384.00
Pro 3 Full Fibre 74
74 Mbps £0.00 £38.00 £456.00
Pro 3 Full Fibre 150
150 Mbps £0.00 £36.00 £432.00
Pro 3 Full Fibre 500
500 Mbps £0.00 £37.00 £444.00
Pro 3 Full Fibre 910
910 Mbps £0.00 £42.00 £504.00
Pro 3 Full Fibre 1.6
1600 Mbps £0.00 £60.00 £720.00
Full Fibre 80 (Cityfibre)
80 Mbps £0.00 £26.00 £312.00
Full Fibre 150 (Cityfibre)
150 Mbps £0.00 £22.00 £264.00
Full Fibre 500 (Cityfibre)
500 Mbps £0.00 £27.00 £324.00
Full Fibre 910 (Cityfibre)
910 Mbps £0.00 £25.00 £300.00
Full Fibre 80 (Community Fibre)
80 Mbps £0.00 £24.00 £288.00
Full Fibre 150 (Community Fibre)
150 Mbps £0.00 £26.00 £312.00
Full Fibre 500 (Community Fibre)
500 Mbps £0.00 £30.00 £360.00
Full Fibre 910 (Community Fibre)
910 Mbps £0.00 £35.00 £420.00
Pro 3 Full Fibre 2.2 Gbps (Community Fibre)
2200 Mbps £0.00 £65.00 £780.00
Pro 3 Full Fibre 80 (Cityfibre)
82 Mbps £0.00 £37.00 £444.00
Pro 3 Full Fibre 150 (Cityfibre)
150 Mbps £0.00 £36.00 £432.00
Pro 3 Full Fibre 500 (Cityfibre)
500 Mbps £0.00 £37.00 £444.00
Pro 3 Full Fibre 910 (Cityfibre)
910 Mbps £0.00 £35.00 £420.00
Pro 3 Full Fibre 2.2 (Cityfibre)
2200 Mbps £0.00 £50.00 £600.00

* VAT Included. The First Year Cost does not include any in-contract price increases that may apply with some providers. Please refer to the package details to see if increases are applicable.

Additional Comments

Vodafone’s full fibre packages offer good speeds where available. In areas covered by the Openreach or CityFibre network, it’s possible to get strong download rates that easily handle streaming, gaming and working from home. If you have a busy household with lots of devices, it can feel like a big improvement over older copper connections. The brand has also been keen to position itself as reliable and affordable, so it often runs introductory offers that bring the price down for the first contract term.

That said, coverage and setup can make a big difference to the experience. Vodafone’s performance depends heavily on the infrastructure in your area. In some postcodes the upload speeds are lower than what you might get with a pure full fibre provider, and connection quality can vary between regions. Inside the home, the router and layout also play a big role. If you live in a larger house or one with thick walls, you might need a mesh system or extra boosters to get strong Wi-Fi in every room.

Customer service is another area to consider carefully. Vodafone has improved in recent years, but feedback is still mixed. Some customers say the connection is reliable and the support team is helpful, while others mention long waiting times or difficulty resolving issues. If you rely on broadband for work or gaming, it’s worth reading up on local experiences and checking what kind of support you can expect.

Pricing is another factor. Like most big broadband providers, Vodafone’s best prices are usually for new customers. Once your contract ends, the monthly cost often rises. It’s important to check what happens after the introductory term and whether you can switch to another deal easily. Some users also find the contract terms a bit restrictive if they need to move house or want to make changes mid-term.

If your property is covered by their newer full fibre network and you already have a Vodafone mobile plan, the bundle discounts can be worthwhile. It’s also nice having one point of contact for everything, and the My Vodafone app makes it easy to monitor bills and manage your connection. When it’s all working well, Vodafone Broadband feels fast, straightforward and good value for money.

If you live in a full fibre area and want a big-name provider that combines speed, simplicity and affordable pricing, Vodafone is a solid option. Just make sure you understand what happens after the first contract term and consider upgrading your in-home Wi-Fi if you want to make the most of your connection. For many UK homes it strikes a good balance between price and performance, especially when bundled with mobile.

Check here for Vodafone's best broadband deals.
 

ISP Details

Name Vodafone Broadband
Legal Name Vodafone Ltd
IPv6 Support Yes
ISPA Member Yes
Ofcom Code of Practice Yes
info
Link https://www.vodafone.co.uk/broadband/deals/index.htm

Contact Details

Sales Telephone 0808 040 8408

Vodafone Broadband Reviews

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Smudger444 22 Jun 2020 (reviewed 5 years ago)
Vodafone is a brilliant company, there service is very good, and they do there best to help. This is especially true when you consider Vodafone are not responsible for fibre broadband speeds, this is all down to Openreach. So if you broadband is rubbish, you contact your provider, In my case Vodafone, then after a few checks Vodafone will contact Openreach to rectify the problem. I would love the government to say to Openreach "From now on you deal with the customer ", but of course they wont. It all very disjointed. But I think Vodafone is one of the best UK providers.
gymnast 23 May 2020 (reviewed 6 years ago)
Slower than the other Vodafone BB in the house.it comes on the same wire.
ronson123 21 Apr 2020 (reviewed 6 years ago)
Only just changed from NowTV to Vodaphone. Two weeks later than the advised go live date, had to contact several times before connection fixed. Had a live line but no data stream. Eventually got a data stream which appears to be 2 x 20mbts to make the minimum 35 quoted when I signed up. My advice if you are thinking of changing suppliers during the coronavirus outbreak don't !, keep with current supplier until the lockdown ends.
Smudger444 21 Apr 2020 (reviewed 6 years ago)
Vodafone is very good, they give you the speed for your area, if not you get a discount, provided you use there router and the Voda App where you report the speed you get via the router. The Problem is Openreach, who are in charge of our Fibre lines. They will insist on using an outdated (Dynamic line management) technology that as soon as it sees a fault it reacts by reducing the supplied speed and then, doesn't to return it to the original speed until the glitch has passed. This has happened to us many times, its our line that is swinging in the breeze, and a connection at every post. But just report the problem to Voda via the App, get your discount, then follow this up if it gets worse, Vodafone will help by pushing Openreach.
gymnast 21 Apr 2020 (reviewed 6 years ago)
Slowly reducing speed,complain and it goes back up again then it starts to slow again, and so it goes on, My brother switched to Vodafone and has a faster connection than mine. Same cabl, same house, my brothers has free calls and it's cheaper than mine is explain that Mr Vodafone
grc1000 20 Apr 2020 (reviewed 6 years ago)
during thes lockdown times it keeps logging out
Smudger444 21 Mar 2020 (reviewed 6 years ago)
Vodafone is a great company I'd have no reason to say otherwise. There are a few operational duties they could improve on, but overall good. The Problem is Openreach who are in charge of all our Fibre lines. They will insist on using an outdated Digital line management technology that as soon as it sees a fault it reacts by reducing the supplied speed and then doesn't try to return it to the original speed when the glitch has passed. This has happened to me, when it was their fault the line disconnected in the first place.
Anonymous 22 Feb 2020 (reviewed 6 years ago)
stemogs 20 Feb 2020 (reviewed 6 years ago)
I've had some downtime lately
BTBloodyTerrible 20 Feb 2020 (reviewed 6 years ago)
It works !