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Vodafone Broadband Broadband, Full Fibre and Reviews UK

Vodafone Broadband

Rating 3-5 Compare this ISP to others
Ofcom Automatic Compensation

This ISP is a member of Ofcom's automatic compensation for delayed repairs and missed engineer appointments.

Vodafone Broadband

Summary

Vodafone Broadband is one of the most recognised names in UK connectivity. It’s part of a major telecoms group, and for people who already use Vodafone for mobile or landline, adding broadband often feels like a natural step. The attraction is simple. You get a big brand, competitive prices and the option to bundle everything under one account. For many households that convenience alone is appealing.

Packages

Package Name Speed Setup Monthly First Year Cost*
Fibre 1
35 Mbps £0.00 £24.00 £288.00
Fibre 2
61 Mbps £0.00 £24.00 £288.00
Fibre 2 Essentials (social tariff)

Mixed technology; see notes

Social Tariff

Social Tariffs are discounted packages offered to those who are in receipt of certain benefits such as Universal Credit or Pension Credit. The exact criteria will depend on the provider.

73 Mbps £0.00 £20.00 £240.00
Full Fibre 74
73 Mbps £0.00 £26.00 £312.00
Full Fibre 150
150 Mbps £0.00 £25.00 £300.00
Full Fibre 500
500 Mbps £0.00 £28.00 £336.00
Full Fibre 910
910 Mbps £0.00 £32.00 £384.00
Pro 3 Full Fibre 74
74 Mbps £0.00 £38.00 £456.00
Pro 3 Full Fibre 150
150 Mbps £0.00 £36.00 £432.00
Pro 3 Full Fibre 500
500 Mbps £0.00 £37.00 £444.00
Pro 3 Full Fibre 910
910 Mbps £0.00 £42.00 £504.00
Pro 3 Full Fibre 1.6
1600 Mbps £0.00 £60.00 £720.00
Full Fibre 80 (Cityfibre)
80 Mbps £0.00 £26.00 £312.00
Full Fibre 150 (Cityfibre)
150 Mbps £0.00 £22.00 £264.00
Full Fibre 500 (Cityfibre)
500 Mbps £0.00 £27.00 £324.00
Full Fibre 910 (Cityfibre)
910 Mbps £0.00 £25.00 £300.00
Full Fibre 80 (Community Fibre)
80 Mbps £0.00 £24.00 £288.00
Full Fibre 150 (Community Fibre)
150 Mbps £0.00 £26.00 £312.00
Full Fibre 500 (Community Fibre)
500 Mbps £0.00 £30.00 £360.00
Full Fibre 910 (Community Fibre)
910 Mbps £0.00 £35.00 £420.00
Pro 3 Full Fibre 2.2 Gbps (Community Fibre)
2200 Mbps £0.00 £65.00 £780.00
Pro 3 Full Fibre 80 (Cityfibre)
82 Mbps £0.00 £37.00 £444.00
Pro 3 Full Fibre 150 (Cityfibre)
150 Mbps £0.00 £36.00 £432.00
Pro 3 Full Fibre 500 (Cityfibre)
500 Mbps £0.00 £37.00 £444.00
Pro 3 Full Fibre 910 (Cityfibre)
910 Mbps £0.00 £35.00 £420.00
Pro 3 Full Fibre 2.2 (Cityfibre)
2200 Mbps £0.00 £50.00 £600.00

* VAT Included. The First Year Cost does not include any in-contract price increases that may apply with some providers. Please refer to the package details to see if increases are applicable.

Additional Comments

Vodafone’s full fibre packages offer good speeds where available. In areas covered by the Openreach or CityFibre network, it’s possible to get strong download rates that easily handle streaming, gaming and working from home. If you have a busy household with lots of devices, it can feel like a big improvement over older copper connections. The brand has also been keen to position itself as reliable and affordable, so it often runs introductory offers that bring the price down for the first contract term.

That said, coverage and setup can make a big difference to the experience. Vodafone’s performance depends heavily on the infrastructure in your area. In some postcodes the upload speeds are lower than what you might get with a pure full fibre provider, and connection quality can vary between regions. Inside the home, the router and layout also play a big role. If you live in a larger house or one with thick walls, you might need a mesh system or extra boosters to get strong Wi-Fi in every room.

Customer service is another area to consider carefully. Vodafone has improved in recent years, but feedback is still mixed. Some customers say the connection is reliable and the support team is helpful, while others mention long waiting times or difficulty resolving issues. If you rely on broadband for work or gaming, it’s worth reading up on local experiences and checking what kind of support you can expect.

Pricing is another factor. Like most big broadband providers, Vodafone’s best prices are usually for new customers. Once your contract ends, the monthly cost often rises. It’s important to check what happens after the introductory term and whether you can switch to another deal easily. Some users also find the contract terms a bit restrictive if they need to move house or want to make changes mid-term.

If your property is covered by their newer full fibre network and you already have a Vodafone mobile plan, the bundle discounts can be worthwhile. It’s also nice having one point of contact for everything, and the My Vodafone app makes it easy to monitor bills and manage your connection. When it’s all working well, Vodafone Broadband feels fast, straightforward and good value for money.

If you live in a full fibre area and want a big-name provider that combines speed, simplicity and affordable pricing, Vodafone is a solid option. Just make sure you understand what happens after the first contract term and consider upgrading your in-home Wi-Fi if you want to make the most of your connection. For many UK homes it strikes a good balance between price and performance, especially when bundled with mobile.

Check here for Vodafone's best broadband deals.
 

ISP Details

Name Vodafone Broadband
Legal Name Vodafone Ltd
IPv6 Support Yes
ISPA Member Yes
Ofcom Code of Practice Yes
info
Link https://www.vodafone.co.uk/broadband/deals/index.htm

Contact Details

Sales Telephone 0808 040 8408

Vodafone Broadband Reviews

Add review

Anonymous 22 Aug 2021 (reviewed 4 years ago)
Great
gymnast 20 Jul 2021 (reviewed 4 years ago)
Once I renewed, it still took them 4 weeks to get there act together. Give them due, they doubled the speed they told me for five years was the fastest I would ever get.
Smudger444 20 Jul 2021 (reviewed 4 years ago)
Vodafone is brilliant, the Voda app works very well with the Vodafone router, and your able to report a fault or check broadband speed at the router, all on the same app. What lets Vodafone down is Openreach, as soon as there is a fault, drop in speed, its likely Openreach who caused it. Year upon year when we have issues its Openreach who caused it. But Vodafone is the one provider I've stuck with and the last I'll ever need.
stemogs 21 Jun 2021 (reviewed 4 years ago)
not too bad
Anonymous 21 Jun 2021 (reviewed 4 years ago)
No problems only customer service bad.
Smudger444 21 May 2021 (reviewed 5 years ago)
Vodafone as a provider i think could not be better, if we move i would join them, and I say this only because I know that its Openreach who cause the problems in our area, VDSL is Openreach's responsibility. Thankfully Vodafone keep on their tails or I get discounted. Brilliant service from Vodafone. The VDSL has to travel so far and its never been any different, still suffering the same faults no matter how the technology improves its always going to be a weak signal.
NotSoNaff 21 May 2021 (reviewed 5 years ago)
I have been with Vodafone for a year and have another year to complete the contract. The New Faster Super Broadband was offered, seemingly with the opportunity to upgrade while keeping open the option to revert if this new kid on the block did not cut the mustard. Wanting to be sure that I would NOT be locked in by Signing Up for a further 24 months, no option to do otherwise, I asked the question 'Will I be held to a further 24 months on my existing plan if the update proves to be pointless'. Simply there was no direct answer to my question. Honey Trap or what? The tree figure cost of breaking the contract means I have to put up with very poor Download Speeds at time when it should be less busy. Upload speeds indicate reasonable rates but are often almost at a standstill. Perhaps it is a local Exchange problem but if nobody is listening to complaints it seems like changing Providers is pointless? I have plans to move nearer the end of the present package, to an Organisation that does listen and respond. Wake up Vodafone.
gymnast 20 May 2021 (reviewed 5 years ago)
My speed is often below 4G. Trying to call the help center takes forever. The price has suddenly shot up without notification.
Anonymous 20 May 2021 (reviewed 5 years ago)
Smudger444 15 May 2021 (reviewed 5 years ago)
Vodafone have been brilliant. All the time Openreach caused us problems, Vodafone stayed on Openreach backs, after four Openreach visits it turned out to be some error at the exchange. But during all this time, Vodafone kept us up to date and always asked how Openreach performed. Vodafone, like a dog with a bone, they insisted Openreach cured the problem. Many thanks to UK's Vodafone, the best provider we have ever had. Thank you.