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Vodafone Broadband Broadband, Full Fibre and Reviews UK

Vodafone Broadband

Rating 3-5 Compare this ISP to others
Ofcom Automatic Compensation

This ISP is a member of Ofcom's automatic compensation for delayed repairs and missed engineer appointments.

Vodafone Broadband

Summary

Vodafone Broadband is one of the most recognised names in UK connectivity. It’s part of a major telecoms group, and for people who already use Vodafone for mobile or landline, adding broadband often feels like a natural step. The attraction is simple. You get a big brand, competitive prices and the option to bundle everything under one account. For many households that convenience alone is appealing.

Packages

Package Name Speed Setup Monthly First Year Cost*
Fibre 1
35 Mbps £0.00 £24.00 £288.00
Fibre 2
61 Mbps £0.00 £24.00 £288.00
Fibre 2 Essentials (social tariff)

Mixed technology; see notes

Social Tariff

Social Tariffs are discounted packages offered to those who are in receipt of certain benefits such as Universal Credit or Pension Credit. The exact criteria will depend on the provider.

73 Mbps £0.00 £20.00 £240.00
Full Fibre 74
73 Mbps £0.00 £26.00 £312.00
Full Fibre 150
150 Mbps £0.00 £25.00 £300.00
Full Fibre 500
500 Mbps £0.00 £28.00 £336.00
Full Fibre 910
910 Mbps £0.00 £32.00 £384.00
Pro 3 Full Fibre 74
74 Mbps £0.00 £38.00 £456.00
Pro 3 Full Fibre 150
150 Mbps £0.00 £36.00 £432.00
Pro 3 Full Fibre 500
500 Mbps £0.00 £37.00 £444.00
Pro 3 Full Fibre 910
910 Mbps £0.00 £42.00 £504.00
Pro 3 Full Fibre 1.6
1600 Mbps £0.00 £60.00 £720.00
Full Fibre 80 (Cityfibre)
80 Mbps £0.00 £26.00 £312.00
Full Fibre 150 (Cityfibre)
150 Mbps £0.00 £22.00 £264.00
Full Fibre 500 (Cityfibre)
500 Mbps £0.00 £27.00 £324.00
Full Fibre 910 (Cityfibre)
910 Mbps £0.00 £25.00 £300.00
Full Fibre 80 (Community Fibre)
80 Mbps £0.00 £24.00 £288.00
Full Fibre 150 (Community Fibre)
150 Mbps £0.00 £26.00 £312.00
Full Fibre 500 (Community Fibre)
500 Mbps £0.00 £30.00 £360.00
Full Fibre 910 (Community Fibre)
910 Mbps £0.00 £35.00 £420.00
Pro 3 Full Fibre 2.2 Gbps (Community Fibre)
2200 Mbps £0.00 £65.00 £780.00
Pro 3 Full Fibre 80 (Cityfibre)
82 Mbps £0.00 £37.00 £444.00
Pro 3 Full Fibre 150 (Cityfibre)
150 Mbps £0.00 £36.00 £432.00
Pro 3 Full Fibre 500 (Cityfibre)
500 Mbps £0.00 £37.00 £444.00
Pro 3 Full Fibre 910 (Cityfibre)
910 Mbps £0.00 £35.00 £420.00
Pro 3 Full Fibre 2.2 (Cityfibre)
2200 Mbps £0.00 £50.00 £600.00

* VAT Included. The First Year Cost does not include any in-contract price increases that may apply with some providers. Please refer to the package details to see if increases are applicable.

Additional Comments

Vodafone’s full fibre packages offer good speeds where available. In areas covered by the Openreach or CityFibre network, it’s possible to get strong download rates that easily handle streaming, gaming and working from home. If you have a busy household with lots of devices, it can feel like a big improvement over older copper connections. The brand has also been keen to position itself as reliable and affordable, so it often runs introductory offers that bring the price down for the first contract term.

That said, coverage and setup can make a big difference to the experience. Vodafone’s performance depends heavily on the infrastructure in your area. In some postcodes the upload speeds are lower than what you might get with a pure full fibre provider, and connection quality can vary between regions. Inside the home, the router and layout also play a big role. If you live in a larger house or one with thick walls, you might need a mesh system or extra boosters to get strong Wi-Fi in every room.

Customer service is another area to consider carefully. Vodafone has improved in recent years, but feedback is still mixed. Some customers say the connection is reliable and the support team is helpful, while others mention long waiting times or difficulty resolving issues. If you rely on broadband for work or gaming, it’s worth reading up on local experiences and checking what kind of support you can expect.

Pricing is another factor. Like most big broadband providers, Vodafone’s best prices are usually for new customers. Once your contract ends, the monthly cost often rises. It’s important to check what happens after the introductory term and whether you can switch to another deal easily. Some users also find the contract terms a bit restrictive if they need to move house or want to make changes mid-term.

If your property is covered by their newer full fibre network and you already have a Vodafone mobile plan, the bundle discounts can be worthwhile. It’s also nice having one point of contact for everything, and the My Vodafone app makes it easy to monitor bills and manage your connection. When it’s all working well, Vodafone Broadband feels fast, straightforward and good value for money.

If you live in a full fibre area and want a big-name provider that combines speed, simplicity and affordable pricing, Vodafone is a solid option. Just make sure you understand what happens after the first contract term and consider upgrading your in-home Wi-Fi if you want to make the most of your connection. For many UK homes it strikes a good balance between price and performance, especially when bundled with mobile.

Check here for Vodafone's best broadband deals.
 

ISP Details

Name Vodafone Broadband
Legal Name Vodafone Ltd
IPv6 Support Yes
ISPA Member Yes
Ofcom Code of Practice Yes
info
Link https://www.vodafone.co.uk/broadband/deals/index.htm

Contact Details

Sales Telephone 0808 040 8408

Vodafone Broadband Reviews

Add review

Anonymous 21 Nov 2023 (reviewed 2 years ago)
Now full fibre what a load of rubbish bring back the old copper.
BTBloodyTerrible 20 Nov 2023 (reviewed 2 years ago)
Initiallybrilliant then numerous outages caused by BT open reach complained to Vodafone 6 weeks ago there staff are oblivious Manchester Hull call departments worse than Bangalore Delhi and Pune still waiting for the situation to be resolved garbage service Will have great pleasure dumping them last few weeks is paying penance to Vodafone they seem incapable of resolving any issue especially one when it is utterly there fault watch this space phone good but broadband service gone to the dogs!
Anonymous 22 Oct 2023 (reviewed 2 years ago)
Since going full fibre speed has dropped fibre is a con.
Anonymous 22 Oct 2023 (reviewed 2 years ago)
Since going full fibre speed has dropped fibre is a con.
BTBloodyTerrible 20 Oct 2023 (reviewed 2 years ago)
Used to rate them positively but system went down for seven full days they insisted that I had to sign a new contract even though they disconnected my service customer advisors just tried to steer me into a new contract even though I hadn’t terminated my long standing contract. Made a Formal fully detailed documented complaint suddenly my contact and service reappeared and were reconnected!!! Was 21 mpbs now 16mpbs Definitely a pressure sales tactic in my opinion. Not happy was offered a small compensation but had to push hard for there failures. Currently I am therefore Considering my position with Vodafone They were good but sadly lacking in resolving recent problem so it’s now a case of see how we Go!
Anonymous 21 Sep 2023 (reviewed 2 years ago)
Anonymous 25 Aug 2023 (reviewed 2 years ago)
Anonymous 21 Aug 2023 (reviewed 2 years ago)
Anonymous 21 Jul 2023 (reviewed 2 years ago)
ronson123 20 Jul 2023 (reviewed 2 years ago)
So far so good FTTP, single thread down reports as 32 and multi as 107 average. Had no reason to contact support yet but when running speed tests now listed as EE not Vodaphone