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Community Fibre Broadband, Full Fibre and Reviews UK

Community Fibre

Rating 4-5 Compare this ISP to others
Altnet

Altnets are new broadband networks which are challenging the incumbent providers. These may be smaller providers but larger altnets also exist.

Community Fibre

Summary

Community Fibre is a London-based broadband provider that’s made a name for itself by offering some of the fastest and most affordable full-fibre connections in the UK. As its name suggests, Community Fibre focuses on connecting communities across London and the surrounding areas, with a network built entirely from scratch using full-fibre technology. It’s one of the largest independent broadband providers in the capital and continues to expand rapidly into nearby towns.

Packages

Package Name Speed Setup Monthly First Year Cost*
100 Mbps Full Fibre (24 months)

** OFFER until 17th August **

100 Mbps £0.00 Free (first 3 months)
£19.00 (thereafter)
£171.00
300 Mbps Full Fibre (24 months)

** OFFER until 17th August - SAME PRICE AS 500Mbps**

300 Mbps £0.00 Free (first 3 months)
£21.00 (thereafter)
£189.00
500 Mbps Full Fibre (24 months)

** OFFER until 17th August **

500 Mbps £0.00 Free (first 3 months)
£21.00 (thereafter)
£189.00
1 Gbps Full Fibre (24 months)

** OFFER until 17th August **

1000 Mbps £0.00 Free (first 3 months)
£25.00 (thereafter)
£225.00
2.5 Gbps Full Fibre (24 months)

** OFFER until 17th August **

2500 Mbps £0.00 Free (first 3 months)
£27.00 (thereafter)
£243.00
1 Gbps Premium WiFi Full Fibre (24 months)

**Promotion until 06/07/2026**

1000 Mbps £0.00 Free (first 3 months)
£32.00 (thereafter)
£288.00
2.5 Gbps Premium WiFi Full Fibre (24 months)
2500 Mbps £0.00 Free (first 3 months)
£32.00 (thereafter)
£288.00
5 Gbps Premium WiFi Full Fibre (24 months)
5000 Mbps £0.00 Free (first 3 months)
£39.00 (thereafter)
£351.00
35 Mbps Full Fibre (12 months)

Social Tariff level pricing; no qualification criteria apply

Social Tariff

Social Tariffs are discounted packages offered to those who are in receipt of certain benefits such as Universal Credit or Pension Credit. The exact criteria will depend on the provider.

35 Mbps £0.00 Free (first 3 months)
£12.50 (thereafter)
£112.50
100 Mbps Full Fibre (12 months)
100 Mbps £0.00 £25.00 £300.00
300 Mbps Full Fibre (12 months)

** OFFER until 17th August **

300 Mbps £0.00 Free (first 3 months)
£25.00 (thereafter)
£225.00
500 Mbps Full Fibre (12 months)

** OFFER until 17th August **

500 Mbps £0.00 Free (first 3 months)
£28.00 (thereafter)
£252.00
1 Gbps Full Fibre (12 months)

** OFFER until 17th August **

1000 Mbps £0.00 Free (first 3 months)
£30.00 (thereafter)
£270.00

* VAT Included. The First Year Cost does not include any in-contract price increases that may apply with some providers. Please refer to the package details to see if increases are applicable.

Additional Comments

Unlike many of the big-name ISPs, Community Fibre doesn’t rely on Openreach. Its network is 100% its own, running fibre directly into customers’ homes and businesses (FTTP). This means it can deliver consistently high speeds with none of the bottlenecks caused by older copper lines. The result is a faster, more reliable connection that’s built for modern online life.

In terms of performance, Community Fibre is one of the best around. Its packages start at around 150 Mbps and go all the way up to an incredible 3,000 Mbps (3 Gbps). All plans offer symmetrical speeds, meaning uploads are just as fast as downloads, which is ideal for anyone working from home, gaming online, or regularly sharing large files. Even at peak times, the network tends to hold up fairly well thanks to its full-fibre design.

Community Fibre’s network mainly serves London and parts of the South East, so it’s not yet an option for those living elsewhere in the UK. Installation can also take a little time in some apartment buildings where landlord permissions or access need to be arranged, though the company usually handles this process efficiently.

For discounts, take a look at our page on Community Fibre Broadband Deals & Offers.

ISP Details

Name Community Fibre
Legal Name Community Fibre Ltd
IPv6 Support Yes
ISPA Member Yes
Ofcom Code of Practice No
info
Link https://www.communityfibre.co.uk

Contact Details

Sales Telephone 0800 082 0770

Community Fibre Reviews

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gazbag 20 Apr 2023 (reviewed 3 years ago)
Great speeds. Great price. Great reliability. What more can you want.
markhawkin 01 Nov 2022 (reviewed 3 years ago)
As a localised fibre to the home supplier they have a fairly simple service to provide but Community Fibre do this well. They have a range of different packages (which seem to change pricing and availability very frequently) which offer a choice of symmetrical speeds. My experience is that the service works well and the installers are excellent. The supplied equipment is primarily WiFi focussed as you only get one LAN port (although you can add your own equipment to increase that if you need more cabled connections) They have a phone service but it is a bit of an afterthought and has an add on box for a phone to plug into. All in all, particularly if for you telephony is a mobile phone, a good offer if you can get it.
18coombe 20 May 2022 (reviewed 4 years ago)
Changed to Community Fibre 20 April 2022. Fitting was ok but fitters not very tidy as didn't clean up dust from drilling, left numerous bits of cut cable ties and packaging behind. Got their phone package. The fitters never explained how the connection needed to be dealt with after the number was ported. Luckily I had spare connectors and managed to reconnect all the sockets once ported. Speeds very good. Promised 200 Mbs and get 209 on Wifi! Linsky router seems ok.
Pessimist 21 Feb 2022 (reviewed 4 years ago)
Why do you list this provider for my postcode (Norwich) when it is only available in London?
The_Voyager 20 Nov 2025 (this review has been updated 8 months ago)
5
Now that it has been running for a few months, thought it time to give some feed back: was not pleased at first due to receiving the Linksys Velop which only has 1 LAN port, so attached that to Sam Knows White Box, which somehow caused disconnections to the Main Computer upstairs, managed to work out that this was the problem after contacting CF helpdesk, so bought another switch [TP-Link SG108] to go in between Velop and SKWB and connected everything else via the switch and since then no more problems. Well pleased with the faultless connection and speed...CF and Sam Knows were both advised of the apparent incompatibility of using the White Box as a switch.
The_Voyager 20 Sep 2019 (reviewed 6 years ago)
The Installation was quite quick and the set up fairly easy, I did have a couple of problems due to the equipment I was using, but this was soon sorted out once I found out what the problem was. This was a Council run installation so didn't cost me a penny, and the monthly cost for the first year is good.