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These speeds are based on information collected from ISPs over time - In light of the new advertising standards on broadband speeds, until ISPs publish updated packages we can update, we would strongly urge you to check the product offering from the ISPs directly prior to subscribing to any service.

IDNet broadband deals can be found below in the packages section. It is the responsibility of the service provider to advise us of any changes to this data, however if you find any errors, please contact us.

ISP Details

Name IDNet
Legal Name Information Infinity Developments Ltd
Company Type UK Limited Company ( company number: 03105579 )
ISPA Member Information Small
Ofcom Code of Practice Information True
Migration Support Information Inbound and Outbound
Rating Whole_starWhole_starWhole_starWhole_empty_starWhole_empty_star compare this ISP to others
Links Homepage | Home Broadband | Business Broadband | Complaints Policy

Contact Details

Sales E-Mail
Sales Telephone 0800 331 7000 ( Free Call (e.g. 0800) )
Mon - Fri (09:00 - 17:00) | Sat (closed) | Sun (closed)
Support E-Mail
Support Telephone 0800 331 7000 ( Free Call (e.g. 0800) )
Open 24/7
You need to select a Usage Profile which best describes how much you think you will download from the Internet. If you are unsure, you should probably select "Home Light" or "Home Medium". It may be worth discussing this with other members of your household as some activity (e.g. downloading movies online) can increase the usage significantly.

Packages (based on 3 GB transfer) - incl. 20% VAT

Package Name Speed Category Setup Cost Monthly Cost Yearly
Lite 20+ Meg £48.00 £19.80 £217.80
Pro 20+ Meg £48.00 £25.80 £283.80
Pro Plus 20+ Meg £48.00 £35.40 £389.40
Priority 20+ Meg £48.00 £71.40 £785.40
Premium 20+ Meg £48.00 £107.40 £1181.40
Fibre Lite 20+ Meg £96.00 £27.00 £297.00
Fibre Pro 50+ Meg £96.00 £35.40 £389.40
Fibre Pro Plus 50+ Meg £96.00 £45.00 £495.00
Fibre Priority 50+ Meg £96.00 £71.40 £785.40
Fibre Premium 50+ Meg £96.00 £119.40 £1313.40
red prices indicated packages with usage based pricing (the more you download, the more it costs)

Dispute Resolution

Ofcom requires all communication providers to be a member of an Alternative Dispute Resolution (ADR) scheme. This is to allow residential and small business providers with access to a prompt and independent resolution when there is a dispute with their communications provider. CISAS and Ombudsman Services are the two approved schemes.
Ombudsman Services True

Network Details

IPv6 support True
Multicast support True