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How to save £90 by switching..
If you use one of the big 4 providers, read this!
Can't get broadband/fibre? What now?
Can’t get a decent speed on a traditional broadband service? We present some options.
Social Tariffs — Broadband for low-income households
Discounted Broadband for recipients of certain benefits
Student Broadband Deals
How to get the best broadband solution as a student
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Short-term broadband deals for people renting flats or homes
Alternative Fibre Networks (AltNets)
Find out about the Altnets who run independent fibre infrastructure
Guides
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(step-by-step information on troubleshooting the most common broadband problems)
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How Broadband Works (for beginners)
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How to choose a broadband provider
How do you pick the right provider/package? Take a look at our guide for advice!
Resolving a problem with your broadband provider
(step-by-step guide to resolving a problem with your broadband provider)
Broadband switching Guide (migration)
(How to switch/migrate broadband supplier and details of the core underlying switching processes that are used.)
How Broadband Works (for geeks!)
(a page explaining how different broadband technologies work; designed for technical audience)
Fibre Broadband Guide
Learn what ‘fibre’broadband’ is and how it can benefit you (including FTTC and FTTP)
Mobile Broadband Guides
(help guides for mobile broadband)
Moving Home? Avoid the broadband pitfalls
(Read our guide for broadband advice before your move home)
Alternative Network (AltNet) Broadband Providers
A guide into the world of alt-nets challenging the incumbents with fast fibre builds.
How to stay online during a power cut
An extensive guide to how you can power your broadband router in the event of a power outage, as well as other tips for keeping things running during a power cut.
Staying Safe online - A guide to scams & traps
Our no nonsense guide to scams and other traps which could cost you a lot of money.
Frequently Asked Questions (FAQs)
(common questions about broadband)
Videos
(hands on video guides help you resolve problems)
VPN – When would I need one?
What is a VPN, and in what instances would I need one?
PSTN Switch Off in 2026
What is the ‘PSTN switch off’ and what does the migration to Digital Voice mean for me?
More Guides
Even more guides to help you with broadband…
Information & Data
Commercial Broadband Data
Broadband data services we provide to businesses including availability, etc.
Our Data Services
Introduction to our commercial broadband data services.
UK Broadband Availability API
Commercial API for broadband availability information for use by third party websites
UK broadband Map
(UK map showing broadband coverage and speeds)
BT Exchange Information
(locate your local Telephone exchange and see what services are available)
UK Broadband Report
Latest UK broadband statistics updated quarterly
My Local Broadband Statistics (Including UK broadband stats)
Browse broadband statistics from UK down to parliamentary constituency and councils, all the way to your street
Project Gigabit
(Read about how Project Gigabit works)
Hardware Reviews
(ARCHIVE) Reviews of broadband routers and modems.
Tools
Speed Test
(check your broadband speed instantly using the most accurate UK based speed test)
Download Test Files
(test files of varying sizes to help users diagnose problems with their broadband connection.)
What is my IP?
(find out what your IP address is)
BT Phone Socket Identification Tool
(pictorial tool identifying different types of BT phone sockets)
Postcode Subscriptions
(Monitor postcodes and find out when new services become available)
Broadband Quality Monitoring
(continuous monitoring of your broadband quality)
Find my BT Exchange
(find your local BT exchange and see what broadband services are available)
Traceroute
(perform a traceroute from our servers back to you)
Broadband Speed Calculator
Calculate what the minimum broadband speed we recommend based on your requirements.
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Category: Wholesale
Wholesale
BT Wholesale reduce 388 exchange triggers
no-synopsis
Wholesale
Bulldog pushes LLU forward…
no-synopsis
Wholesale
BT engineering work at Southwark and Battersea Exchanges
no-synopsis
Wholesale
Final update on the exchange problems over Christmas
no-synopsis
Wholesale
Another batch of exchange service dates
no-synopsis
Wholesale
More exchanges enter build stage
no-synopsis
Wholesale
BT to launch 622Mbps Central Pipe early 2003
no-synopsis
Wholesale
Another batch of exchange service dates
no-synopsis
Wholesale
Evening update on Service Outages
no-synopsis
Wholesale
Update on Service Outage
no-synopsis
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