Category: Regulation

If you need a long read the latest Ofcom Telecoms Access Review (TAR) has been published and the consultation period is running until 12th June 2025.

Ofcom is celebrating the success of its incentives to encourage existing networks to invest in 2021 and how PIA has encouraged new entrants to the market.

Zzoomm and Full Fibre have received regulatory approval to merge.

Michael (Mick) Everett has been appointed to the board of TOTSCo.

The end of the old analogue phone network was sign posted back in 2017 and as the deadline of 2027 looms after being extended from 2025 there is still lots of work to do with regards to telecare devices.

After some networks have voluntarily blocked calls that originated outside the UK but would present to the public as if from a UK Ofcom is from today requiring all phone providers to do the same.

The new rules from Ofcom on price rises need to be sign posted in £ and p rather than a % and size to be made clear at sign up are now in effect.

The vast majority of moans and groans with broadband providers get resolved by escalating a complaint within the provider itself, but sometimes disputes don't get resolved and this is where Alternate Dispute Resolution can step in. Ofcom is looking at reducing the time you need to wait before you can invoke ADR.

We have been investigating a case of an elderly consumer who walked into a major retail store to enquire about TV services, and left with a broadband switch order that they weren't aware of.

The One Touch Switching Company Ltd (TOTSCo) has published its accounts ending 31 March 2024, prior to the OTS system going live in September