Category: Regulation

With all the coverage of annual price rises it is hard to not know that some firms put their price up once or twice a year but with busy lives and more important things to do we can see how millions will have missed this.

Ofcom is cracking down on scammers spoofing real phone numbers of companies to try and fool the public into answering calls.

The shadow secretary for digital, culture, media and sport Lucy Powell has laid out Labours policy around broadband pricing with the aim of ensuring people can afford broadband rather than it being another financial burden.

Ofcom has published updated details on numbers using broadband social tariffs and telling broadband, phone and TV service providers to consider whether large price rises are justified at this time.

The biggest change for many years for broadband switching is due in April 2023 but there is as yet nothing for voice and broadband providers to develop their systems against.

After calling notice that the Secretary of State for Business, Energy and Industrial Strategy was looking into the increased share of BT Group held by Altice Europe N.V. we have a conclusion.

If you've not checked exactly what you are paying for with your broadband, TV and mobile bills then there is no time like the present to check and most likely find a way to save money.

Ofcom has now confirmed what we were saying at the start of 2022, i.e that two thirds of the UK now has access to an option of a Gigabit broadband service.

More information for the public on broadband speeds is a good thing, but how much information is too much.

Ofcom has today announced its latest complaints data for Q4/2021 from the major providers, showing a general reduction in complaints on broadband services with Shell energy receiving the most complaints from the larger operators.