Category: Regulation

BT after reporting itself to Ofcom back in February 2020 now has to pay a fine for bad data on the EE fixed wireless service.

Openreach has been talking about building 20 million FTTP premises for some time but always with the qualification that it was dependent on various conditions. Now one of the big conditions has been met.

For those living in blocks of flats both large and small problems with wayleaves and slow responses from building owners can see lots of people stuck 2 decade old ADSL/ADSL2+ services in a good number of cases.

A new broadband switching regime is on the way but still almost two years before seamless switching between different networks will be a reality.

To make this very clear claims of overcharging and lack of compensation relate to those who took BT voice line rental directly from BT between 2009 and 2017.

Chasing the broadband deals for providers all using the Openreach network is pretty easy these days but for two decades there has been no regulated process for moving between DSL and cable.

The latest Audit Office report that has been some months in creation and gives a summary of the good and bad bits from the BDUK Superfast projects that are almost a decade old and also delves into the Gigabit target.

The goal of getting a lot more FTTP built in the UK is an ongoing job and a key part is Ofcom ensuring that their regulation encourages operators to build more and more.

The rip-off pricing for broadband that can sometimes see people jumping from £28/m pricing to paying something in the region of £45 to £50 is becoming less of an issue.

Ofcom has issued updated guidance for broadband, mobile and pay TV services outlining what is considered best practice to help vulnerable customers.