Category: Internet Service Providers
Confusion means 20,000 Devon and Somerset homes may miss out on full-fibre
We don't know what it is with Devon and Somerset, but yet again rather than good news it is bad news as a company looking to roll-out full-fibre is being told no vouchers as a previous fixed wireless service might one day offer a Gigabit service or at least something faster than 100 Mbps.
Isha and Jocelyn caused problems for 5,200 Fibrus customers
Northern Ireland has bourne the brunt of two bad storms in the last week, Isha and Jocelyn and the damage that has caused seems to be continuing to affect some Fibrus customers.
Its not farewell to Vodafone Fibre 1 for new customers
We had been informed Fibre 1 was vanishing, but that turns out to not be the case.
Brsk partners with Netgem TV for BetterTV
Brsk now has a TV bundle after joining forces with Netgem TV. The new Better TV service when bundled with the brsk 100 Mbps service starts at £32/m with £25 TV activation fee.
Ogi extends opening hours for its customer support lines
Ogi who have over 10,000 customers across South Wales has extended the hours for its call centre, so that it is open 7 days a week now.
Fibrus consults on redundancies among its construction staff
It sounds like bad news any time redundancy gets talked about, but as full-fibre networks shift from road construction to in-home installs there is bound to be a big shift in the skills and size of the workforce.
Yayzi positions itself as goto provider for 2.5 Gbps services on CityFibre network
Yayzi has its 2.5 Gbps symmetrical full-fibre service available on 90% of the CityFibre fibre exchanges and plans to go nationwide.
Virgin Media O2 nexfibre available to over 12,000 homes in Heywood and Lancaster
The nexfibre roll-out we have been tracking in the Lancaster and Heywood area is showing a footprint of 12,726 premises passed, which is great news as Virgin Media O2 have said the network is available to over 12,000 homes.
BT to move away from inflation based price rises in Summer 2024
The BT Consumer CEO has confirmed they will adopt simpler pounds and price rises this summer, replacing the previously CPI + 3.9 formula.
Hyperoptic appoints new customer service leaders
Established alt-net Hyperoptic has announced the appointment of two new staff to lead customer service within the business. Mark Davidson has been appointed Customer Experience & Service Director and Igor Sabljak as Head of Customer Service.