Full Fibre 100 (Openreach)

Additional Comments

No In-contract price increase — Your cost won't change during your minimum contract period

Static IP Address — All Zen customers get a free Static IPv4 Address; great for power users who require this

Router Included — Wi-Fi Router is included. Zen use FRITZ!Box routers as well as Eero Pro 6E for Full Fibre Max customers.

Free setup — No up-front costs

Wi-Fi Mesh Network — With Zen EveryRoom £9/month (12-month contract + £9 delivery) you can get a booster which helps to increase the Wi-Fi service across your house. This works with your FRITZ!Box router; if a single extender isn't enough they'll send another free-of-charge (delivery fee applies). Limit up to 170sqm home size. Garages which are accessible from inside are included, as are loft rooms or basements, and conservatories linked to the house. Sheds/outbuildings are not included, nor are unconverted lofts or basements.

Broadband Speed Guarantee —Zen is signed up to Ofcom's Broadbad Speeds Code of Practice. They will provide clear information on expected speeds before you sign up an if they can't deliver you can leave without penalty. This is measured at the router and not a Wi-Fi speed guarantee. You will need to give them 30 days to try to fix the issue. More details on Zen website.

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