Hey! Broadband

Superfast 150 (24 months)

Download speed This is the advertised download speed of the package and may not be attainable at all times. Please refer to the service provider's website for full details on speed guarantees.

150 Mbps

Ultrafast

	Downstream	Upstream
Basic	Under 10Mbps	Under 1Mbps
High Speed	10Mbps	1Mbps
Superfast	30Mbps	-
Ultrafast	100Mbps*	-
Gigabit	900Mbps+	-

* Ofcom use 300Mbps however most use 'ultrafast for 100Mbps or more

Upload speed This is the advertised upload speed of the package and may not be attainable at all times. Please refer to the service provider's website for full details on speed guarantees.

150 Mbps

Ultrafast

	Downstream	Upstream
Basic	Under 10Mbps	Under 1Mbps
High Speed	10Mbps	1Mbps
Superfast	30Mbps	-
Ultrafast	100Mbps*	-
Gigabit	900Mbps+	-

* Ofcom use 300Mbps however most use 'ultrafast for 100Mbps or more

Included allowance: Unlimited

Costs

Line rental is included in the monthly package price where a phone line is required and supplied by that provider for the service.

In-Contract Price Increases — The provider may increase the cost of your service annually during the initial contract.

Setup Cost	£0.00
Monthly Cost	£23.00
First Year Cost *	£276.00

VAT Included

*This doesn't include the mid-contract price rise for providers that do this.

Additional Comments

_In-Contract Price Increases_ — Cost will increase by £2/month each April.

Free Router — Free setup & standard installation

Smart Wi-FI Add On — £40/setup + £10/month (12 month term); including two pods

VoIP Home Phone — £9.50/month (including calls to all local UK landlines)

Order Now

Order Broadband Now from Hey! Broadband

Package Details

Contract Period	24 months
IP Assignment Method	Dynamic IP
Carrier-Grade NAT (CGNAT)	Yes
Mid-Contract Price Increase	Yes

Wholesale Provider Details

Provider Name	Wholesale Product	Technology
FWNetworks	FW Networks FTTP	FTTP

Latest ISP Reviews

View all ISP Reviews

Anonymous 21 Feb 2026 (reviewed 6 months ago)

Transatlantic peering is a little slower than I'd like, but generally all good

Anonymous 10 Dec 2025 (reviewed 8 months ago)

Customer Service is patchy. Straight up speed is good, some odd glitchy performance I'm still working to fix. Fair for the £

Anonymous 20 Nov 2025 (reviewed 9 months ago)

Hopeless

STIB2003 20 Mar 2025 (reviewed 1 year ago)

Never any problems, no price rises, amazing speed, what's not to love.

jaysel 20 May 2024 (reviewed 2 years ago)

I initially complained that the dynamic IP address sometimes changed to an IP that rendered my internet banking, CISCO VPN, Netflix & gaming platforms inoperative. This is unacceptable. I should not have to contact Hey!B to ask for the IP to be rolled over to another one, each time this occurs. This is not the service that I ordered. To work around this, I was advised to pay for a static IP (which didn’t work either, until they found one that did). Why should I have to pay £5 extra per month to have a useable IP address? Ideally, as an internet provider in the UK, all their dynamic IP addresses should be useable. It is proven that not all of their IP addresses in the pool work as expected, and if the only way to resolve this is to have a static IP – then I would expect this to be granted for free. However, they refuse to and offered me £5 for my trouble (which I refused).