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These speeds are based on information collected from ISPs over time - In light of the new advertising standards on broadband speeds, until ISPs publish updated packages we can update, we would strongly urge you to check the product offering from the ISPs directly prior to subscribing to any service.

Plusnet broadband deals can be found below in the packages section. It is the responsibility of the service provider to advise us of any changes to this data, however if you find any errors, please contact us.

ISP Details

Name Plusnet
Legal Name Information Plusnet plc
Company Type UK Public Limited Company ( company number: 03279013 )
Company Group Information BT Group
ISPA Member Information Large
Ofcom Code of Practice Information True
Migration Support Information Inbound and Outbound
Rating Whole_starWhole_starWhole_starHalf_starHalf_empty_starWhole_empty_star compare this ISP to others
Links Plus Homepage | Home Broadband | Business Broadband

Contact Details

Sales E-Mail
Sales Telephone 0800 432 0200 ( Free Call (e.g. 0800) )
Mon - Fri (07:30 - 22:00) | Sat (07:30 - 22:00) | Sun (07:30 - 22:00)
Support E-Mail
Support Telephone 0800 432 0200 ( Free Call (e.g. 0800) )
Mon - Fri (07:30 - 22:00) | Sat (07:30 - 22:00) | Sun (07:30 - 22:00)
You need to select a Usage Profile which best describes how much you think you will download from the Internet. If you are unsure, you should probably select "Home Light" or "Home Medium". It may be worth discussing this with other members of your household as some activity (e.g. downloading movies online) can increase the usage significantly.

Packages (based on 3 GB transfer) - incl. 20% VAT

Package Name Speed Category Setup Cost Monthly Cost
Unlimited Broadband + Home Phone **from £18/m for 18 months** 16 Meg £10.00 £18.00
Unlimited Fibre + Home Phone **from £32.50/m for 12 months** 20+ Meg £25.00 £32.50
Unlimited Fibre Extra + Home Phone **from £37.50/m for 12 months** 50+ Meg £25.00 £37.50
Unlimited Business Broadband and Phone **from £1.99/m for 12 months + £12.50/m line rental** 16 Meg FREE £17.39
Unlimited Business Fibre Broadband (24 month contract) **from £18/m for 24 months + £10.50/m line rental** 50+ Meg FREE £34.20
Unlimited - Broadband Only 16 Meg £25.00 £13.49
Unlimited Broadband and Home Phone - No Contract 16 Meg £25.00 £30.48
Unlimited - Broadband Only - No Contract 16 Meg £50.00 £14.99
Unlimited Fibre + Home Phone 20+ Meg FREE £32.98
Unlimited Fibre - Broadband Only 20+ Meg £50.00 £17.49
Unlimited Fibre Extra + Home Phone 50+ Meg FREE £37.98
Unlimited Fibre Extra - Broadband Only 50+ Meg £50.00 £22.40
Unlimited Business Broadband - Broadband Only 16 Meg FREE £18.00
Business Broadband - Broadband Only (24 month contract) 16 Meg FREE £12.00
red prices indicated packages with usage based pricing (the more you download, the more it costs)

Dispute Resolution

Ofcom requires all communication providers to be a member of an Alternative Dispute Resolution (ADR) scheme. This is to allow residential and small business providers with access to a prompt and independent resolution when there is a dispute with their communications provider. CISAS and Ombudsman Services are the two approved schemes.
Ombudsman Services False

Network Details

IPv6 support False
Multicast support False


Additional Details Plusnet charge a £1.50 surcharge for card payments
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