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BT

BT broadband deals can be found below in the packages section. It is the responsibility of the service provider to advise us of any changes to this data, however if you find any errors, please contact us.

ISP Details

Name BT
Legal Name Information BT Retail
Company Type UK Public Limited Company
Company Group Information BT Group Plc
ISPA Member Information Corporate
Ofcom Code of Practice Information True
Migration Support Information Inbound and Outbound
Rating Whole_starWhole_starWhole_starWhole_empty_starWhole_empty_star compare this ISP to others
Links Plus Homepage | Home Broadband | Business Broadband
Complaints Policy

Contact Details

Sales E-Mail
Sales Telephone 0800 800 150 ( Free Call (e.g. 0800) )
Mon - Fri (07:30 - 22:00) | Sat (07:30 - 22:00) | Sun (09:00 - 18:00)
Support E-Mail
Support Telephone 0800 111 4567 ( Non-geographic "lo-call" (e.g. 0845) )
Open 24/7
You need to select a Usage Profile which best describes how much you think you will download from the Internet. If you are unsure, you should probably select "Home Light" or "Home Medium". It may be worth discussing this with other members of your household as some activity (e.g. downloading movies online) can increase the usage significantly.

Packages (based on 3 GB transfer) - incl. 20% VAT

Package Name Speed Setup Monthly
Broadband and Evening & Weekend Calls 20+ Meg FREE £14.00
Broadband and Anytime Calls 20+ Meg FREE £16.00
More Broadband and Calls 20+ Meg FREE £18.00
Unlimited Broadband and Calls 20+ Meg FREE £25.00
TV, Broadband, Evening and Weekend Calls 20+ Meg £40.00 £18.00
TV, Broadband and Anytime Calls 20+ Meg £40.00 £20.00
TV, Unlimited Broadband, Evening and Weekend Calls 20+ Meg £40.00 £29.00
TV, Unlimited BT Infinity Broadband, Evening and Weekend Calls 20+ Meg £40.00 £29.00
BT Total Broadband Option 2 20+ Meg FREE £21.50
BT Total Broadband Option 3 20+ Meg FREE £25.60
BT Infinity Broadband Option 1 (FTTC) 20+ Meg £50.00 £20.00
BT Infinity Broadband Option 2 (FTTC) 20+ Meg FREE £25.60
BT Infinity Broadband and Calls (FTTC) 20+ Meg £25.00 £18.00
BT Infinity Unlimited Broadband and Calls (FTTC) 20+ Meg FREE £28.00
BT Business Office Broadband (12month) 20+ Meg FREE £22.80
BT Business Office Broadband (24month) 20+ Meg FREE £16.80
BT Business Office Unlimited Broadband (12month) 20+ Meg FREE £27.60
BT Business Office Unlimited Broadband (24month) 20+ Meg FREE £21.60
BT Business Advance Broadband (12month) 20+ Meg FREE £33.60
BT Business Advance Broadband (24month) 20+ Meg FREE £27.60
BT Business Advance Support Broadband (12month) 20+ Meg FREE £42.00
BT Business Advance Support Broadband (24month) 20+ Meg FREE £36.00
red prices indicated packages with usage based pricing (the more you download, the more it costs)

Dispute Resolution

Ofcom requires all communication providers to be a member of an Alternative Dispute Resolution (ADR) scheme. This is to allow residential and small business providers with access to a prompt and independent resolution when there is a dispute with their communications provider. CISAS and OTELO are the two approved schemes.
CISAS False
OTELO True

Network Details

IPv6 support False
Multicast support False