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AAISP

These speeds are based on information collected from ISPs over time - In light of the new advertising standards on broadband speeds, until ISPs publish updated packages we can update, we would strongly urge you to check the product offering from the ISPs directly prior to subscribing to any service.

AAISP broadband deals can be found below in the packages section. It is the responsibility of the service provider to advise us of any changes to this data, however if you find any errors, please contact us.

ISP Details

Name AAISP
Legal Name Information Andrews & Arnold Ltd
Also Known As Andrews & Arnold
Company Type UK Limited Company ( company number: 3342760 )
ISPA Member Information Medium
Ofcom Code of Practice Information True
Migration Support Information Inbound and Outbound
Rating Whole_starWhole_starWhole_starWhole_starWhole_star compare this ISP to others
Links Homepage | Home Broadband | Business Broadband

Contact Details

Sales E-Mail sales@aa.net.uk
Sales Telephone 03333 400 222 ( Geographic (e.g. 020) )
Mon - Fri (08:00 - 18:00) | Sat (10:00 - 16:00) | Sun (closed)
Support E-Mail support@aa.net.uk
Support Telephone 03333 400 999 ( Geographic (e.g. 020) )
Mon - Fri (08:00 - 18:00) | Sat (10:00 - 16:00) | Sun (closed)
You need to select a Usage Profile which best describes how much you think you will download from the Internet. If you are unsure, you should probably select "Home Light" or "Home Medium". It may be worth discussing this with other members of your household as some activity (e.g. downloading movies online) can increase the usage significantly.

Packages (based on 3 GB transfer) - incl. 20% VAT

Package Name Speed Category Setup Cost Monthly Cost
Home::1 Base 20+ Meg £25.00 £25.00
Home::1 Base + Phone Line 20+ Meg £85.00 £35.00
Home::1 High usage 20+ Meg £25.00 £35.00
Home::1 FTTC 80/20 50+ Meg £50.00 £35.00
Home::1 FTTC 80/20 + Phone Line 50+ Meg £50.00 £45.00
Home::1 FTTP 80/20 50+ Meg £50.00 £40.00
Home::1 FTTC 80/20 High usage 50+ Meg £50.00 £45.00
Home::1 FTTP 80/20 High usage 50+ Meg £50.00 £50.00
Home::1 FTTC 80/20 Terabyte package 50+ Meg £50.00 £50.00
Home::1 FTTC 80/20 Terabyte package + Phone Line 50+ Meg £50.00 £60.00
red prices indicated packages with usage based pricing (the more you download, the more it costs)

Dispute Resolution

Ofcom requires all communication providers to be a member of an Alternative Dispute Resolution (ADR) scheme. This is to allow residential and small business providers with access to a prompt and independent resolution when there is a dispute with their communications provider. CISAS and Ombudsman Services are the two approved schemes.
CISAS True
Ombudsman Services False

Network Details

IPv6 support True
Multicast support False

Notes

Additional Details In addition to the Home::1 packages, AAISP also operate a "build your own tariff" system system whereby you purchase units which are worth different amounts of data depending on what time of day or wholesale product you use.

Multiple routed IPs available with IPv6 enabled by default. No fixed contract, but 1 month notice required. Bonded uplink and downlink services available, including across different wholesalers.
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