Skip Navigation


Questions and Answers

Welcome to our Frequently Asked Questions pages. Select an FAQ from the list below and all of your questions will be answered...

Frequently Asked Questions (FAQs)

Name Description
Broadband Glossary Explanations of broadband terms
Broadband Quality Monitor FAQ Guide to using and interpreting the Broadband Quality Monitor
Flash Speedtest FAQ Information and common questions about our new flash based speed tester
thinkbroadband FAQ Frequently asked questions about thinkbroadband, how to be listed, etc.
Migration and Home Mover FAQ Help with migrating or moving home with your broadband
Beginners FAQ What is ADSL? Your questions answered
Ordering & Installation FAQ Find out what you need to know about ordering and installing ADSL
Wireless Service Provider FAQ Wireless Service Provider FAQ
NAT FAQ What is NAT? How does it operate over ADSL?
ADSL2+ / Max ADSL / up to 24Mbps / up to 8Mbps FAQ Rate adaptive services such as up to 24Mbps and their issues
Home Networking FAQ Networking the USB ADSL modem
Pre-Registration FAQ How to get broadband if you are not yet enabled, etc.
ADSL Hardware FAQ How to setup and where to buy ADSL modems & routers
Technical FAQ Advanced questions and solutions
Troubleshooting FAQ Common ADSL problems
USB FAQ General USB problems and solutions
Speed Touch USB FAQ Alcatel Speed Touch USB problems and solutions
Rumours FAQ Answers to ADSL rumours
Java Speedtester FAQ Frequently asked questions about our speedtester

Popular Questions