I-Plate Installation Video

A BT I-Plate (also known as the BT Broadband Accelerator) can improve the speed of your broadband connection and make it more reliable. This video will show you how to fit one. Please use our phone socket identification tool to see if your BT Master socket is compatible. 

Watch on YouTube

Video Transcript

Hello, I'm Andrew Ferguson from thinkbroadband. This video is to introduce the BT wholesale I-Plate that was launched in the summer of 2008 and can be purchased for around ten to eighteen pounds.

The function of the I-Plate is to help remove interference from telephone extensions in the home with the aim of speeding up your broadband and making it more reliable.

We'll now see how to fit an I-Plate to your master socket.

The first step is to identify your master socket. This is normally the first socket connected to the telephone cable coming in to the house and it's where your telephone extensions are wired into. The I-Plate helps if you have telephone extensions wired in to your phone line, even if you don't have a phone plugged into them.

There are various different types of master socket in use, and the I-Plate will only work with some. The most common master socket is a split type which looks like this. These will usually have a logo in the top left or top right corner. Those with the BT logo, the old 'T' logo, or no logo are likely to benefit from installing an I-Plate unless you already have an ADSL faceplate like this.

If you have a master socket with an Openreach logo then your socket already has the functionality of an I-Plate built in, so you wouldn't benefit from installing an I-Plate. If you are unsure about the type of socket, have a look at the phone socket identification tool on our website.

Before we continue it is important that you feel comfortable with fitting the I-Plate. The cabling coming in to the master socket from the exchange is BT property, and shouldn't be interfered with. If you are unsure, please speak to your broadband service provider.

The extensions in your property may enter through the same hole in the back of the master socket as the cable coming in from the exchange, so be careful when removing the faceplate. The extension wiring is normally wired into the faceplate. To fit the I-Plate, around one inch of slack will be needed for the I-Plate to fit comfortably.

The I-Plate has a slot at the bottom through which you can pass the extension cabling so you don't need to rewire it. Fitting the I-Plate is simply a case of plugging it in, then plugging the old face plate into it. The screws from your original faceplate will be too short so the I-Plate comes with longer screws for you to fit. Once everything is closed up you can plug your micro-filters back in and see if your broadband service has improved.

So that's it. We advise you to leave it a few days before judging the full affects of the I-Plate as it may take some time for your speed to improve. Also, don't forget the I-Plate may improve the reliability of your broadband line so you don't get disconnected as often due to interference.