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Hollow core fibre technology shortlisted for MacRobert Award

Hollow Core Fibre (HCF) is a type of fibre optic cable which uses an air-filled centre core rather than the more common glass core of fibre optic cables. This significantly reduces the interaction between the laser light and the fibre material thus reducing latency, distortion and signal loss. It’s not something we’re seeing in most […]

1 year ago 3 comments

Telecare users can call for additional support during digital voice transition

The PSTN switch off is getting closer to its conclusion in 2027 and a new campaign has launched to urge those with telecare devices to contact their landline provider to seek additional help. For millions of us the PSTN switch off and moving of telephone lines to be digital voice based and arriving via our […]

1 year ago 7 comments

Domain ntlworld.com not resolving causing e-mail issues for long-standing users – RESOLVED

The ntlworld.com domain which provides e-mail for many long-standing Internet users appears to have stopped working.

1 year ago 10 comments

Openreach runs 5 day workshop to boost skills and encourage people into employment

While some may think the bulk of the work on the full fibre rollouts is completed, there is still lots of work ahead and the need for people working in utilities rollouts represents an opportunity.

1 year ago 0 comments

INCA wants Government to prioritise full fibre in its Industrial Strategy

Full fibre coverage of the UK is at 75%, and some might think that there is nothing to worry about, but as almost all the easy parts are now built extending full fibre availability into the 95% and higher region is going to be increasingly hard, hence INCA calling for a more work on reducing barriers to roll-out and take-up.

1 year ago 1 comments

Government sets out plan to improve digital skills

The online world is so important to day to day life that various things getting in the way of people being included in the changes mean 1 in 4 people are missing our or exclusion means they are losing money.

1 year ago 0 comments

TOTSCo getting closer to running business switching solution

The consumer and SME side of broadband switching is now handled by messages exchanged via the TOTSCo gateway and the detail to do the same with business broadband will shortly be published for industry feedback.

1 year ago 0 comments

2025 ISPA Awards launched

The ISPA Awards are in their 27th year and introduce five new categories this year - Best Wholesale Platform, Best Network Integration, Best Technology Partnership, Engineer of the Year, and Best Customer Loyalty.

1 year ago 0 comments

Online Scams — What’s new in 2024

We have published an updated edition of our Comprehensive Guide to Online Scams. This include 'Quishing' scams and a new story about scammers pretending to be from BT calling about a broadband problem.

2 years ago 0 comments

Extended Neos IoT Service Outage

Neos (a company acquired by Sky UK) has experienced a week-long outage for some users for its IoT devices. We look at the risks around proprietary cloud-connected devices.

2 years ago 0 comments