Summary
BT is one of the UK’s biggest and best-known broadband providers, with nationwide coverage and a wide choice of packages. As the owner of Openreach, the network used by most broadband companies, BT has access to one of the most extensive infrastructures in the country. Whether you live in a city or a remote village, there’s a good chance BT can provide a connection.
Packages
| Package Name | Speed | Setup | Monthly | First Year Cost* |
|---|---|---|---|---|
|
Full Fibre 2 (24 month)
|
74 Mbps | £0.00 | £29.99 | £359.88 |
|
Full Fibre 150 (24 month)
|
150 Mbps | £0.00 | £30.99 | £371.88 |
|
Full Fibre 300 (24 month)
|
300 Mbps | £0.00 | £32.99 | £395.88 |
|
Full Fibre 500 (24 month)
|
500 Mbps | £0.00 | £32.99 | £395.88 |
|
Full Fibre 900 (24 month)
|
900 Mbps | £0.00 | £33.99 | £407.88 |
|
Fibre 1 (24 month)
|
50 Mbps | £0.00 | £28.99 | £347.88 |
|
Full Fibre 150 (12 month)
|
150 Mbps | £0.00 | £35.99 | £431.88 |
|
Full Fibre 300 (12 month)
|
300 Mbps | £0.00 | £37.99 | £455.88 |
|
Full Fibre 500 (12 month)
|
500 Mbps | £0.00 | £37.99 | £455.88 |
|
Full Fibre 900 (12 month)
|
900 Mbps | £0.00 | £38.99 | £467.88 |
|
Fibre 1 (12 month)
|
50 Mbps | £0.00 | £33.99 | £407.88 |
|
Home Essentials No Income (social tariff)
Mixed technology; see notes |
36 Mbps | £10.00 | £16.00 | £202.00 |
|
Home Essentials Fibre Essential (social tariff)
Mixed technology; see notes |
36 Mbps | £0.00 | £21.00 | £252.00 |
|
Home Essentials Fibre 2 plan (social tariff)
Mixed technology; see notes |
67 Mbps | £0.00 | £24.00 | £288.00 |
|
Home Essentials Unlimited Broadband (ADSL) (social tariff)
(not available in FTTC/FTTP areas) |
15 Mbps | £0.00 | £15.00 | £180.00 |
* VAT Included. The First Year Cost does not include any in-contract price increases that may apply with some providers. Please refer to the package details to see if increases are applicable.
Additional Comments
The company offers a full range of broadband services, from standard fibre (FTTC) to full-fibre (FTTP) packages that deliver ultrafast speeds. BT’s newer Full Fibre plans provide a direct fibre connection to your home, giving download speeds up to 900 Mbps and upload speeds up to 110 Mbps. These are ideal for larger households, home offices, or anyone who regularly streams, games, or downloads large files. Even the standard fibre plans offer decent performance, with average speeds ranging from 36 Mbps to 74 Mbps.
One of BT’s key strengths is reliability. Its network is well-established and regularly maintained, with nationwide customer support available 24/7. The Smart Hub 2 router that comes with BT’s packages is designed to deliver strong Wi-Fi coverage throughout your home, and you can add Wi-Fi discs to eliminate dead spots if needed. BT also includes access to a huge network of public Wi-Fi hotspots across the UK, which can be useful when you’re on the move.
Customer service has improved in recent years, with BT now offering UK and Ireland-based call centres and online chat support. The MyBT app also makes it easy to check your connection status, run speed tests, or manage your account.
Overall, BT is a safe and dependable choice for broadband. It offers wide availability, strong performance, and a good balance of speed and service. While it might not be the cheapest option, BT’s experience, reliability, and extras make it a solid pick for households that want a well-supported, nationwide provider they can count on.
For discounts, take a look at our page on BT Broadband Deals & Offers.
ISP Details
| Name | BT |
|---|---|
| Legal Name | British Telecommunications Plc |
| IPv6 Support | Yes |
| ISPA Member | Yes |
| Ofcom Code of Practice | Yes 
|
| Link | https://www.bt.com |
Contact Details
| Sales Telephone | 0800 800 150 |
|---|
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