BT Wholesale gives public a chance to talk back
BT Wholesale has added a 'Have your say' section to their website. The purpose is to allow users to pose questions to BT Wholesale. Whilst not every question may get answered the aim is to gauge common questions that should be added to their websites Q&A section.
Hopefully this move will mean that BT management will be able to get a clearer picture of the issues people have with regards the ADSL service and the rollout of broadband across the country. Time will tell how useful this service proves to be, but it is a change from the total brick wall that customers have experienced previously with BT Wholesale.