Broadband News

BT Halo 3+ launches with unbreakable Wi-Fi claim

The headline of unbreakable Wi-Fi in the news about the new BT Halo 3+ product sounds like something from a sc-fi film and one presumes in the various clauses they do state that the product does require mains power to be working at the property. 

BT Halo 3+ is building on the previous Halo options and Complete Wi-Fi solution (i.e. the up to 3 Wi-Fi mesh discs) by adding a 4G failover that utilises the EE 4G network. In other words if the broadband VDSL2 or FTTP fails the Hybrid Connect device in conjunction with the Smart Hub 2 will route your data over the mobile network. Speeds received will vary depending on what 4G signal is available.

The integration of 4G and 5G is not complete as if the plans from a press conference a year or two ago suggested the eventual aim is seamless combination of the fixed broadband and 4G to boost speeds.

BT Halo 3+ starts at £65.99 per month and the feature list looks like

  • Hybrid Connect, BT’s game-changing hybrid device
  • Smart Hub 2, including wi-fi Controls to help families manage screen time
  • Complete Wi-Fi for reliable connectivity in every room
  • Full Fibre upgrade at no extra cost
  • BT’s Home Tech Experts offering in-home wi-fi support
  • BT’s Price Promise, with no end of contract price rises
  • BT Mobile and EE mobile benefits

Assuming the service is built around the Superfast 2 tier again this retails for around £29.99 to £31.99/m during the 2 year minimum term, so the cost of the additional benefits is not cheap but for those seeking piece of mind or avoiding meltdowns from teenagers whose precious Wi-Fi has vanished may be more than happy to pay the price.

The full fibre upgrade at no extra cost we presume is to the same speed tier so the benefit here is that assuming BT is quick off the ball people will be some of the first on their street to get the upgrade, lockdown rules permitting.

Having lived now with BT FTTP for some six months now, other than two times at night when the Smart Hub 2 appears to have rebooted and one actual fibre outage when an engineer was trying to connect another property back at a splitter there has been no downtime. So utilisation of the Hybrid Connect device once you've gone to FTTP is going to be minimal but would guard against storm damage to overhead fibre or vandalism to the network. 

We've not seen the Hybrid device itself yet or had a chance to play with one to see how really seamless it is, e.g. if in a zoom call will the drop in fixed line broadband and switch over to 4G be completely seamless.

Comments

90sec failover is useless. Also as 4G is faster than most FTTC, is there an option to have 4G as primary. Finally, 5G is rolling out, so why 4G. And lastly, WiFi is LAN side and that’s none of BTs business.

So all in all, pretty much 100% useless.

  • zzing123
  • about 1 month ago

4G may give bursts of good speed, but for consistent speed FTTC would always be my preference over 4G, along with better Ping times etc. i wouldnt say that 5G is widely available for enough for the marketing people to claim '5G backup'. i can see this being popular with 'non techinical ' people as an easy to use system - especially given the 'work from home' culture we are all now used to

  • ddean83
  • about 1 month ago

4G may give bursts of good speed, but for consistent speed FTTC would always be my preference over 4G, along with better Ping times etc. i wouldnt say that 5G is widely available for enough for the marketing people to claim '5G backup'. i can see this being popular with 'non techinical ' people as an easy to use system - especially given the 'work from home' culture we are all now used to

  • ddean83
  • about 1 month ago

REALLY is this the extent of the British efforts to bring the users off anything new like anything its all connected.
if you complain your using to many things. where's the business opportunity in poor outcomes for the user. when will the whole of the uk not just major cities have what's due or do we after move to Africa to get real internet...

  • bushman
  • 30 days ago

My contact runs out in April and my offers for recontracting have been updated for Halo3+ and Halo3 (which appears to be Halo2 as was).
Full Fibre 100 (150Mb) Halo 3+ is £51.51 a month.
Full Fibre 900 Halo3+ is £70.99 per month.
Full Fibre 100 (150Mb) Halo 3 (no 4G or complete wifi) is £41.51 per month.
Full Fibre 900 Halo 3 (no 4G or complete wifi) is £56.51 per month.
Full Fibre 300 Halo 3 (no 4G or complete wifi) is £51.99 per month.

For full fibre options they are not looking bad, certainly better than offers I was getting a couple of weeks ago.

  • ian72
  • 28 days ago

Wish I did have options other than FTTC!

  • webchem
  • 25 days ago

Considering our FTTC would be under 9Mbps here (it was when we moved in so cancelled it). If this used 4G to boost speeds to an acceptable level I'd happily pay the £7 a month but as I read this it only kicks in if your xDSL dies that's going to be utterly useless to those with pathetic speed fixed line broadband.

Not only that but the local EE mast crashes multiple times a day and neither BT nor EE seem to actually care as it's been like it years now despite multiple complaints.

CFP should be completed by 2022 so there's that...

  • rich44
  • 9 days ago

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