Fire causes broadband problems in North England
Hopefully no one is injured, but it appears a fire at around midday caused Andrews and Arnold to issue a service status update for customers in the Newcastle, Durham and Carlisle area.
The problem was initially identified as a cluster of dropped lines with an update from BT around 1pm indicating that a fire has impacted a fibre node serving an area.
We don't know if this is a fire in a single head end exchange, thus affecting a number of satellite exchanges served by Openreach fibre, or whether this is a larger node affecting a number of exchanges. If we learn anything more we will update everyone.
Update 3:40pm It appears from around 2.30pm service was being restored, with power coming back on in the exchange building. As is normal after a power cut power is restored in steps to avoid a blunt switch on causing further issues, which means some services may have started working before others.