Broadband News

Sky launches two ultrafast broadband packages

The long awaited launch of the ultrafast services by Sky has happened with the official press release arriving and we have added the Ultrafast 1 and Ultrafast 2 packages to our listings with the package search (driven by our own API) showing these two unlimited packages for those in an Openreach G.fast area.

  • Sky Ultrafast 1 has an average download speed of 145 Mbps and 27 Mbps, priced at £39/m for 18 months. Existing Sky broadband customers also need to pay a £34.95 upgrade fee. Guaranteed speed is 100 Mbps.
  • Sky Ultrafast 2 has an average download speed of 285 Mbps and 45 Mbps, priced at £49/m for 18 months. Existing Sky broadband customers also need to pay a £34.95 upgrade fee. Guaranteed speed is 150 Mbps.

The speed guarantee allows you to walk from the contract penalty free if your speeds are below the guaranteed minimum for three successive days but testing must be done via the Sky portal. We presume the Sky test triggers a test built into the supplied router and thus will avoid the vagueries of Wi-Fi and peoples own devices, but may tie you into using the Sky supplied hardware.

Fast and reliable broadband is an essential part of the family household today, and it’s only going to get more important in future. We want our customers to be able to do even more online, on more devices, without seeing their connection lag or drop. As a Sky Broadband Ultrafast customer, you will be able to seamlessly watch an HD movie, while your partner surfs the web and your kids are gaming in their bedroom.

Kathryn Imrie, Director of Broadband at Sky

The press release avoids any discussion of the delivery technology but we believe that the service is available in both G.fast and Openreach FTTP areas, Sky talks about a footprint of 2 million premises for Ultrafast 1 and 1.2 million for Ultrafast 2 which don't marry with the official Openreach footprint sizes or our own figures. One possible reason for this is that Sky is not selling the service in all the Openreach FTTP or G.fast areas.

The launch is still something of a soft launch with registrations of interest rather than firm orders being taken but even so when we went to double check which areas the service was available the broadband checker on the Sky site was not working.

Update 1:15pm Sky has given us an answer on the technology front, it is available in G.fast areas currently and will be coming soon to FTTP areas. Therefore we have adjusted articles wording accordingly and have removed the FTTP flag for the packages in searches done on our site. Once we can see the two ultrafast packages being available in FTTP areas we will add the FTTP flag back.

Comments

What will be of interest to me is will they be offering the 'superfast' product over FTTP, or only ultrafast?

  • burble
  • about 1 month ago

@thinkbroadband Finally took them 10 years damn

  • @OGsagex
  • comment via twitter
  • about 1 month ago

The FTTP areas are not there just yet, Sky has responded saying its G.fast for now and soon for FTTP

  • andrew
  • thinkbroadband staff
  • about 1 month ago

@burble
It would be financial suicide for Sky not to offer 'Superfast' 80/20 Mbps (or less) on FTTP, since approx 80% of punters take out 80/20 or less on the Openreach FTTP platform where they have the full range of FTTP tiers available, eg those in FTTP only new builds. Their Superfast FTTP pricing will mostly likely be the same as the current FTTC pricing (ala BT Retail) hence why they haven't made a big song & dance about it.

  • baby_frogmella
  • about 1 month ago

G.fast are a waste of time not everyones will get it. BTw checker say Amber and Sky checker say NO (both for G.fast)

  • adslmax
  • about 1 month ago

I see they will be offering VIOP at their standard price, £10 (or £8 if pushed) for anytime calls.

  • burble
  • about 1 month ago

How can I check if my area Is likely to get one of these products?

  • bladerider666
  • about 1 month ago

Basically if you can get BT FTTP/G.fast you'll get it (Poss market A exception but thats few ppl)

  • Croft12
  • about 1 month ago

Fttp is available

  • bladerider666
  • about 1 month ago

The Sky Checker is not showing availability in FTTP areas but then not in a number of G.fast areas too.

  • andrew
  • thinkbroadband staff
  • about 1 month ago

All I get is a 'register your interest' page despite g.fast being available on my cab (Bedlington cab 19), but then again g.fast isn't offered as an option using TBBs provider/package search either...

  • daveh75
  • 29 days ago

Same here @daveh but I think for us it’s because status is “Amber Amber” and for some reason a Managed Install is required

  • speedyrite
  • 29 days ago

Have not seen a G.fast address without Amber/Amber for a long long time now.

Bedlington 19 is definitely in our system, it is possible you are out of range, or in a postcode where the majority are connected via a different cabinet e.g. cab 7

The register your interest is normal, we noted the registration in last but 1 paragraph of article

  • andrew
  • thinkbroadband staff
  • 29 days ago

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