Broadband News

UK broadband speed test results for April 2019

Now that all the Easter Eggs are gone and thoughts turn to getting the BBQ ready for summer it is time to reveal which providers and services did best and worst for observed speeds during April 2019 from people running our speed test or the various versions on partner sites.

The Virgin Media upgrade to 35 Mbps upload speeds on the VIVID 350 service while it happened fairly late in April does feature with the top 20% and top 10% upload speeds reflecting the change and after a full month of data collection it is likely we will see the median reflect the upgrade. We are keeping an eye out for customers on the new VIVID 500 tier and once we've seen a few tests will add a VIVID 500 entry.

The fastest test during April was a Community Fibre connection recording 951 Mbps down and 588 Mbps up is close to the ideal result for a Gigabit based broadband connection.

A common question on the speed test results is based around the ratio of customers seen and in terms of tests for each provider in decreasing order of popularity it is BT, Sky, Virgin Media, TalkTalk, Plusnet, Vodafone Broadband and EE, this follows the expected pattern apart from EE and Vodafone who need to swap around based on the number of customers they declare in their financials. There is a reason we believe for why Vodafone may have a higher than expected volume and this is people running tests to find out why streaming performance is behaving poorly - we will report on that aspect of the speed test results later in the month as usual.

Looking at actual product popularity the BT Superfast 1 FTTC 55/10 service is the most popular, followed by Sky Fibre FTTC 40/10, Sky ADSL2+, BT Superfast 2 FTTC 80/20, TalkTalk Fibre FTTC 40/10, Virgin Media VIVID 100, TalkTalk ADSL2+, Sky FIbre Max FTTC 80/20, Plusnet Fibre FTTC 40/10, Virgin Media VIVID 50, Vodafone Superfast FTTC 40/10, Plusnet ADSL/ADSL2+ and Virgin Media VIVID 100. If looking at the UK or other regional average speeds on our stats site, remembering that it is invariably not the fastest service that people buy but the one that meets their own personal speed/budget equation (assumming of course they have a choice of services).

UK Broadband Providers and Services in April 2019
(Ordered by Median Download Speed)
Smaller providers without enough geographic data samples are not included
All speeds in Mega bits per second - Mbps
ProviderQualityDirectionSpeed of bottom 10%Speed of bottom 20%MedianMeanSpeed of Top 20%Speed of Top 10%
Hyperoptic GigabitA (0.4)Down 179.4 235 379.9 402.6 494.1 755.3
    Up 179.4 195.3 300.1 340.2 454.5 492.9
Community Fibre GigabitA (0.6)Down 253.4 263.3 293.4 348 361.2 527.1
    Up 181.6 291.6 399.6 375.9 452.1 490.3
Virgin Media VIVID 350B (0.8)Down 179.4 202.6 247.6 256.1 296.9 338.3
    Up 9.7 19.1 21.1 27.9 34.8 36.3
Cerberus Networks FTTPA (0.1)Down 73.6 73.9 228.6 194.7 298.4 304.9
    Up 20.1 21.3 29.9 29.8 31.3 45.9
Gigaclear GO 900B (0.8)Down 51.9 81.1 208 216.9 297.1 331.7
    Up 109.9 148.6 218 249.4 264.8 307.1
Community Fibre 200 MbpsB (1.0)Down 93.5 130.5 189.9 173.6 205.7 234.7
    Up 71.5 97.6 151.4 154.4 204 224.5
Virgin Media VIVID 200A (0.6)Down 56.5 81.4 177.4 152.1 209.5 214.5
    Up 11.1 11.6 13.9 15.5 20.7 21.2
BT Ultrafast 1 & 2 G.fastA (0.1)Down 94.3 101.6 126.1 136 142.2 185
    Up 17.7 23.6 28.7 27.9 30 37.8
Gigaclear GO 200A (0.3)Down 83.3 102.1 114.1 123.4 149.6 169.3
    Up 70.9 80.5 119 112.9 143.3 159.2
Virgin Media VIVID 150A (0.7)Down 68.5 80 112.6 111.2 142.9 154.1
    Up 7.7 9.6 11.8 12.3 12.7 20.5
Vodafone Gigafast (all speeds)A (0.5)Down 42.5 68 102.3 139.6 212.9 298.3
    Up 27.5 35.1 55.3 58.7 73.6 82.6
TalkTalk UFO YorkA (0.1)Down 85 90 100 141.2 181 348.8
    Up 17.5 30.1 62.2 62.7 93.2 97.4
Zen Internet FTTPA (0.4)Down 23.8 36.5 74.4 103 149.9 222.4
    Up 8 9.6 20.7 32.4 32.1 46.5
KCOM Lightstream FTTP (all speeds)A (0.3)Down 18.6 33.3 73.1 111.7 184.5 262.8
    Up 4.8 8.8 18.8 32.4 35.1 48
Virgin Media VIVID 100A (0.4)Down 27 39.3 69.6 69.8 106.2 108.4
    Up 5.4 5.6 5.8 6.4 6.7 9.4
Hyperoptic 150 MbpsB (1.0)Down 13.6 33 67.9 83 158.2 162.7
    Up 6.5 21.7 50.3 72.1 127.9 167.9
AAISP FTTC 80/20A (0.2)Down 48.8 54.5 66.2 62.7 71 73.5
    Up 4.5 9.7 17.4 14.6 18.4 18.5
Virgin Media BusinessA (0.5)Down 4.6 14.4 61.2 82.6 135.6 184.9
    Up 0.9 3.3 15.2 33.9 53.2 79
BT Superfast 2 FTTP 80/20A (0.2)Down 38.9 45.3 59.2 58 71.9 73.1
    Up 12 14.1 19.5 17.9 21 21.4
Zen Internet FTTC 80/20A (0.2)Down 35.3 43 57.8 55.6 70.5 73.5
    Up 8.8 10.6 16.1 14.8 18.2 18.6
BT Superfast 2 FTTC 80/20A (0.3)Down 36.3 42.7 54.5 53.9 67.5 71
    Up 10.1 11.9 16.7 15.4 18.2 18.6
IDNet FTTC 80/20A (0.1)Down 36.9 43.9 54.1 54.4 67.7 70.5
    Up 8.6 9.9 16 14.5 17.9 18.5
EE Fibre Plus FTTC 80/20E (2.3)Down 35.1 40.8 51.1 50.9 63.4 68.3
    Up 10.1 11.7 16.3 15.1 18.2 18.5
Gigaclear GO 100A (0.6)Down 20.6 30.7 50.5 51.1 71.8 86.5
    Up 18.8 23.9 39.8 41.4 52.7 73.8
Plusnet Fibre Extra FTTC 80/20A (0.3)Down 34.7 39.9 50.5 51.4 65.8 69.7
    Up 8.4 9.9 14.9 14 18.1 18.4
TalkTalk Fibre Plus FTTC 80/20A (0.2)Down 35.5 39 50.5 51.4 65.8 69.7
    Up 8.4 9.9 14.9 14 18.1 18.4
Vodafone Home Broadband FTTC 80/20A (0.3)Down 34.5 39 49.4 50.6 64 71
    Up 8.9 10.5 15.1 14 17.5 17.8
Sky Fibre Max FTTC 80/20A (0.2)Down 30.9 38.1 47.7 48.6 61.7 68.4
    Up 9.6 10.9 16.2 14.8 18.2 18.5
Daisy Wholesale FTTC 80/20A (0.3)Down 19.4 27.7 47.4 48 69.1 73.3
    Up 9 9.7 15.4 14.3 17.9 18.2
Other Providers FTTC 80/20A (0.3)Down 21.8 33.6 46.7 49.7 66.1 71.9
    Up 8.2 9.4 14.9 13.8 18.1 18.7
OFNL, SeeTheLight FTTPA (0.7)Down 13.6 19.2 39.9 50.3 58.6 99.2
    Up 4.4 6.1 10.7 15.1 19.7 29.5
BT Superfast 1 FTTP 55/10A (0.4)Down 11.4 19.1 34.8 33.2 49.1 50.6
    Up 3.1 4.4 8.3 7.4 10.1 10.3
Wessex InternetA (0.4)Down 18 21.3 34.6 66.6 88.5 122
    Up 3.9 8.8 10.6 14.6 22.3 29.4
Virgin Media VIVID 70B (0.9)Down 11.8 16.6 31.8 35.4 56.4 68.7
    Up 3.6 3.9 4.7 4.5 5.2 5.4
TalkTalk Business FTTCA (0.3)Down 12 18 30.7 31.2 38.5 54.2
    Up 3 4.3 8.3 8.6 10.6 17.5
EE Fibre FTTC 40/10D (1.8)Down 12.4 16.7 27.9 25.4 34 35.5
    Up 2.7 3.8 5.8 5.8 8 8.4
Hyperoptic 30 MbpsB (0.9)Down 1 5.1 27.5 20.5 34.2 34.6
    Up 0.2 0.3 0.9 0.7 1 1
Sky GEA-FTTP (*)A (0.4)Down 14.8 17.4 27.5 29.3 40 56.1
    Up 1.5 1.7 6.2 7.1 11.8 17.8
BT Infinity 1 FTTC 55/10A (0.5)Down 11.6 16 27.1 27.1 37.6 44
    Up 2.4 3.4 5.4 5.5 7.9 8.7
Airband Fixed WirelessA (0.6)Down 15.4 18.3 26.4 24.4 31.2 32.8
    Up 1.5 1.7 2 4.2 4.8 17
TalKTalk Fibre FTTC 40/10A (0.4)Down 11.2 16.1 26.4 25.2 35.5 37
    Up 2.5 3.6 5.6 5.6 8 8.5
Plusnet Fibre FTTC 40/10A (0.6)Down 12.3 16.7 25.8 25 34.4 36.2
    Up 2.8 4.3 6.3 8.2 11.6 16.2
Post Office Fibre FTTC 40/10A (0.5)Down 12.4 18.3 25.6 25.8 35.5 36.9
    Up 2.3 3.9 7.8 6.6 8.8 8.9
Vodafone Home Broadband FTTC 40/10A (0.5)Down 10.3 15.4 25.4 24.2 34.1 36.6
    Up 2.5 3.5 5.6 5.5 7.7 8.2
Sky Fibre FTTC 40/10A (0.5)Down 11 15.4 25.4 24.2 34.1 36.6
    Up 2.6 3.6 5.5 5.5 7.7 8.4
Daisy Wholesale FTTC 40/10A (0.4)Down 11.8 15.6 24.5 24.6 34.8 36.7
    Up 2.5 3.8 7.4 6.6 8.9 9.1
Zen Internet FTTC 40/10A (0.7)Down 10.8 15.8 24.3 24.2 34.6 36.7
    Up 2.6 3.8 6.3 6 8 8.9
EE Mobile 3G/4GC (1.5)Down 3.5 7.6 22.4 29.1 43.4 61.8
    Up 0.5 0.8 4 6.9 11.4 17.5
Other Providers FTTC 40/10A (0.4)Down 7.4 12.2 22.3 22.1 32.5 36.5
    Up 2.2 3.1 5.5 5.7 8.6 8.9
Virgin Media VIVID 50B (0.9)Down 2.7 5.9 19 23.9 46.5 53.9
    Up 0.7 1.3 2.4 2.1 2.9 3.1
Vodafone Mobile 3G/4GD (1.6)Down 3 6.5 17.1 26.1 37.7 55.5
    Up 0.7 1.2 3.7 6.2 10.9 14.7
Three Mobile 3G/4GC (1.3)Down 2.1 4.3 11.9 18.3 31 42
    Up 0.5 0.9 2.2 5.1 8.9 13.3
O2 Mobile 3G/4GD (1.8)Down 1.8 4 11.5 16.9 27.1 39.1
    Up 0.5 1 2.4 5.1 8.7 13.8
O2 WifiE (2.3)Down 3.8 4.5 11.3 17.6 20.1 40.8
    Up 0.3 1.2 2.8 4.7 5.6 12.1
Relish WirelessC (1.4)Down 1.1 2.8 8.7 15.5 31.8 41.4
    Up 0.3 0.5 1.6 2.2 4.6 5.3
BT WiFiA (0.6)Down 1.4 2.5 8.3 11.1 9.2 17.9
    Up 0.3 0.8 2.9 5.6 7.3 12.4
Zen Internet ADSL/ADSL2+A (0.6)Down 1.6 2.5 6.6 7.8 13.4 14.4
    Up 0.3 0.3 0.6 0.6 0.9 0.9
Sky ADSL2+A (0.6)Down 1.3 2.4 6.4 7.5 12.5 15.7
    Up 0.3 0.4 0.6 0.6 0.9 1.0
Plusnet ADSL/ADSL2+A (0.7)Down 0.9 2.1 6.1 7.2 12.2 15.8
    Up 0.3 0.3 0.6 0.6 0.9 1
Vodafone Home Broadand ADSL2+B (0.9)Down 0.6 1.4 6 7 12.7 15.3
    Up 0.3 0.4 0.6 0.7 0.9 1.1
TalkTalk ADSL2+A (0.6)Down 0.9 2.1 5.9 6.8 11.3 14.4
    Up 0.3 0.3 0.6 0.6 0.8 1
TalkTalk ADSL2+A (0.6)Down 1 2.1 5.9 6.9 11.7 14.6
    Up 0.3 0.4 0.6 0.6 0.7 0.8
TalkTalk Business ADSL2+A (0.7)Down 0.6 1.5 5.6 6.5 11.8 14.7
    Up 0.3 0.4 0.7 0.6 0.8 0.9
EE ADSL/ADSL2+B (0.9)Down 0.7 1.8 5.5 6.7 11.5 15.2
    Up 0.3 0.4 0.7 0.6 0.9 1
Daisy Wholesale ADSL/ADSL2+A (0.6)Down 0.5 1.3 5.3 6.8 12.5 15.9
    Up 0.2 0.3 0.6 0.6 0.8 0.9
Post Office ADSL/ADSL2+A (0.6)Down 1.2 2.1 5.3 6.4 10.5 13.6
    Up 0.3 0.4 0.6 0.6 0.9 1
BT ADSL/ADSL2+B (0.8)Down 0.8 1.8 5.1 6.7 11.8 15.4
    Up 0.3 0.3 0.6 0.6 0.9 1

(*) Sky is showing up with GEA-FTTP customers even though they don't promote a FTTP service yet. The locations of these tests look genuine and in a good number of cases are new build homes where FTTP is the only option. It seems likely that these are existing Sky customers who have moved into an FTTP area.

For those not familiar with the quality score, this is a measure of the variance of the download speed during the course of the test, so those with low scores of 0.1 to 0.2 have very stable speeds, where as those scoring grades C and higher have wildly varying speeds during the course of the test. The general rule is that using Wi-Fi or a mobile service generally means your speeds are more variable and this is reflected in the scores seen for wireless based services, the exception continues to be the EE VDSL2/FTTC services where there is a very slow ramp up to the median speeds.

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