Broadband News

Sky out of contract pricing for new customers increases announced

As of 1st April 2019 Sky is increasing a number of its out of contract product prices including broadband packages, call bundles and satellite TV packages.

Our understanding is that at this time the changes only affect new customers signing up, so people should enjoy a 12 or 18 month introductory offer before seeing these prices usually, though in the past the changes have eventually filtered through to existing customers who are out of contract. For those with broadband and phone services the requirement to notify people of price rises should mean once this does affect existing customers they will get 30 days notice and therefore have the option to migrate with no penalty to another provider.

The communication from Sky did not include the basic line rental charge, but given the rules around broadband package listings we are showing the broadband packages with the £18.99/m line rental included.

As of 1st April the monthly out of contract standard prices will change as follows (list is not exhaustive)

  • Sky Broadband Unlimited standard price £30 rising to £31
  • Sky Fibre Unlimited standard price £38.99 rising to £40.99
  • Sky Fibre Max standard price £43.99 rising to £45.99
  • Sky Talk Evenings and Weekends Extra calls bundle £4 rising to £5
  • Sky Talk Anytime Extra Extra bundle £8 rising to £10
  • Sky Entertainment satellite TV bundle £25 to £27
  • Sky Q Multiscreen Pack £12 to 13
  • Sky Cinema without Sports £18 to £19

With the bundling aspect someone with Sky Fibre Unlimited. evenings and weekend calls bundle and the Entertainment with Sky Cinema bundle they will be looking at rise of £6 per month.

No specific reasons are provided for why the price increases are happening, but the rises are around the sort of level seen for the last few years and for existing customers we would recommend negotiating a deal assuming you are happy to commit to another 12 or 18 month minimum term. For those with satellite TV it may be worth considering the switch to NOW TV streaming packages for movies and entertainment channels if your broadband is good enough to stream without buffering, though you would have to factor in the cost of a FreeSat PVR since the current Sky Q hardware is only loaned so end you Sky TV subscription and the set top box needs to be returned.

Changes on the way such as mandated notifications for customers reaching the end of their contract while not massively expensive to do will have a additional cost as will scaling the broadband network to cope with the rising bandwidth demand at peak times without congestion that is bad enough that people start to complain.

Update 11:10am A short comment from Sky:

We try to keep costs down and provide greater choice for our customers to pick the package that best suits them. We know price increases are never welcome, but we hope customers can see that our innovation, great content and our industry leading customer service provide good value.

Sky spokesperson

Those impacted will be notified from 21st February 2019.

Comments

Not for me it won't, no way am I putting up with a 45% cost increase when my promotional rate is up. I always switch now to hoover up the cash back as well as the low intro rates.

  • fatandpale
  • 3 months ago

I swapped to Vodafone about a year ago now because they couldn't keep me on the £25 /mo (80/20) deal I've paid for the past 5 years

  • smir
  • 3 months ago

I only sign up for a 12 month contract, I pay line rental upfront which saves me about £30 per annum.I'm with Virgin and although they put my monthly Broadband package up by £3 last September I saved that on a new deal for house insurance.

  • rainman100
  • 3 months ago

If I switch from Sky will I still be able to use my @sky.com e-mail address?

  • tonybreeze
  • 3 months ago

Post a comment

Login Register