News on the Alcatel Exchange UpgradesThis news covers the ADSL modems that have had problems with the recent Alcatel upgrades, apparently around five modems were affected. The most popular seems to be the SAR-715 - based around the Globespan chipset.
Alcatel over last weekend applied a patch successfully, users are generally reporting that all is working well again. There are still a few people with hardware that does not work. These exchanges should be covered by further upgrades on Wednesday and Thursday of this week, the work taking place between midnight and 6am.
The original upgrade to High Density hardware will recommence on Friday 27th September between 2am and 6am. This upgrade will result in a 15 minute outage. With both upgrades End Users hardware will automatically reconnect once the upgrades are complete.