Broadband News

Peak and off peak performance at the largest UK broadband providers in May 2018

The speeds in broadband advertising at least from all the major providers may now be more honest, but since the averages displayed are usually based on multiple downloads at the same time it tells the public nothing about the ability to perform tasks such as video streaming.

Off-Peak Tests Results April 2018
Off-Peak defined as midnight to 5.59pm
Median Average
Providertbbx1 Streaming Test
(1 download)
httpx6 Test
(6 downloads)
% difference
between
tbbx1 and
httpx6 speeds
Upload SpeedQuality
Lower is Better
Grade A = Best
Latency
BT 32.2 Mbps 36.6 Mbps -12.0% 7.3 Mbps 0.3 - Grade A 37ms
EE 17.2 Mbps 19.4 Mbps -11.3% 3.1 Mbps 0.7 - Grade A 47ms
Plusnet 24.0 Mbps 28.2 Mbps -14.9% 5.2 Mbps 0.4 - Grade A 42ms
Sky 15.3 Mbps 18.1 Mbps -15.5% 3.5 Mbps 0.5 - Grade A 49ms
TalkTalk 14.8 Mbps 16.8 Mbps -11.9% 2.7 Mbps 0.4 - Grade A 48ms
Virgin Media 46.5 Mbps 75.5 Mbps -38.4% 7.3 Mbps 0.9 - Grade B 36ms
Vodafone Home Broadband (*) 25.8 Mbps 32.9 Mbps -21.6% 7.1 Mbps 0.4 - Grade A 35ms
Zen Internet (*) 26.9Mbps 35.7 Mbps -24.6% 8.3 Mbps 0.2 - Grade A 38ms

If you want to make a direct comparison between the day time and evening period then you should use the percentage and quality columns, i.e. if the percentages are similar in the day and evening period then this suggests no massive slow down at peak time on average though as always with the median average it will mask those at the extreme ends.

Peak Tests Results April 2018
Peak time defined as 6pm to 11:59pm
Median Average
Providertbbx1 Test
(1 download)
httpx6 Test
(6 downloads)
% difference
between tbbx1 and
httpx6 speeds
Upload SpeedQuality
Lower is Better
Grade A = Best
Latency
BT 31.6 Mbps 36.9 Mbps -14.3% 7.4 Mbps 0.3 - Grade A 38ms
EE 11.8 Mbps 13.7 Mbps -13.9%

1.5 Mbps

0.7 - Grade A 53ms
Plusnet 24.5 Mbps 29 Mbps -15.5% 5.4 Mbps 0.4 - Grade A 41ms
Sky 15.7 Mbps 19.2 Mbps -18.2% 3.9 Mbps 0.6 - Grade A

50ms

TalkTalk 14.2 Mbps 17 Mbps -16.5% 2.3 Mbps 0.5 - Grade A 53ms
Virgin Media 50 Mbps 79.3 Mbps -36.9% 9.0 Mbps 1.0 - Grade B

36ms

Vodafone Home Broadband (*) 22.6 Mbps 31.9 Mbps -29.1% 6.9 Mbps 0.4 - Grade A 41ms
Zen Internet (*) 26.9 Mbps 35.7 Mbps -24.6% 8.6 Mbps 0.2 - Grade A 38ms

(*) sample sizes are smaller which is to be expected given the size of the customer base, but this also means there is a risk that swings each month may be down to the population of people testing changing. We have monitored these two providers for some months before adding them to our public results and the population of testers appears to be give reproducible results each month hence their inclusion.

These results are unusual as they are the only ones where we don't do any product detection i.e. split providers into their various products, it is also a subset of all the speed test data we have since a number of the partners who use our broadband speed test technology that do not run the full test suite.

Comments

Pretty sure this highlights the issue VM are having at the moment, with seemingly alot of local nodes congested (mine included) and core network issues I can track across multiple connections with matching packet loss, and sudden upshift in average latency in the region of 5-10ms. Sadly I think VM's network will get worse before it gets better.

  • LudaLuke
  • 5 months ago

Still, even with the issues VM have, their single threaded speed is more than any other providers' multithreaded speed.

  • rtho782
  • 5 months ago

I'm with Uno via TalkTalk on their top tier FTTC product, this used to be a solid 74Mbps single threaded test anytime of day, but over the last few months its been dropping, just now getting around 40-50Mbps (with a sync of 80/20) mid-day so it is off peak, multi-threaded pushes about 60-70, and this no matter what time day or night, it will never reach maximum speed anymore. No packet loss that I can see, the quality is there, occasionally speeds go back up, but never for long, maybe just for the duration of a test.

  • philipd
  • 5 months ago

VM are advertising average speeds which suggest they have no current congestion issues, the data from that doesnt match with ofcom testing, so something is fishy there.

Does the current ASA regulation allow them to use off peak speeds to skew average speed advertising?

  • chrysalis
  • 5 months ago

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