Broadband News

UK broadband speed test results for May 2018

Welcome to the summer and that means it is time to look back at the speed test results for May 2018 and there is a few surprises at the top end of the table due to work we have taken to improve the product identificaiton of some services.

Some may wonder whether it is worth publishing the 24/7 average anymore since providers should be showing the 8pm to 10pm median speeds, but given so many providers seem to be saying that there is no peak time slow down and some have actually increased their figures it is probably even more important now to continue sharing what we are seeing.

The rule changes on speeds in adverts mean the old up to 38 and up to 76 Mbps and even up to are now history, to help people compare the different FTTC services the underlying wholesale product is shown e.g. 40/10, 55/10 or 80/20. We have also extended the table beyond its old 60 packages limit as with the addition of extra Virgin Media speed tiers a good few ADSL/ADSL2+ services would be otherwise missing.

UK Broadband Providers and Services in May 2018
(Ordered by Median Download Speed)
Smaller providers without enough geographic data samples are not included
All speeds in Mega bits per second - Mbps
ProviderQualityDirectionSpeed of bottom 10%Speed of bottom 20%MedianMeanSpeed of Top 20%Speed of Top 10%
Virgin Media VIVID 350 MbpsA (0.5)Down 222.1 224.6 245.3 260.7 282.2 334.8
    Up 8.3 12.2 20.2 34.4 21.4 22.8
Hyperoptic Gigabit (FTTP)A (0.4)Down 160.9 165.2 187.2 246.5 397.5 434
    Up 146.7 159.5 213.7 315 449.4 605.4
Virgin Media VIVID 200 MbpsA (0.6)Down 69.8 84.8 169.8 149.2 205.5 213.7
    Up 11.4 12 16.1 16.2 20.9 21.4
Community Fibre (FTTP)A (0.7)Down 38.6 45 110.7 154.4 235.2 326.6
    Up 14.2 46.9 104.7 171.6 288.9 411.7
BT Ultrafast 1 & 2 (FTTP)A (0.4)Down 72.8 82.6 108.7 132.3 178.2 221.3
    Up 16.4 19 25.4 25.7 30.4 31.5
Gigaclear 200 Mbps (FTTP)A (0.1)Down 100.8 101.5 102.6 121.8 132.3 174.1
    Up 43.5 60.1 69.9 81.6 94.2 132.2
Virgin Media 150 MbpsA (0.7)Down 64.1 73 101.2 104.1 133.7 149.5
    Up 7.7 9.6 11.7 11.7 12.5 15
TrueSpeed Communications (FTTP)A (0.2)Down 5 26.7 89.2 119.5 197.7 199.9
    Up 1.5 9.4 120.6 106.8 172.1 205.2
M24SevenA (0.3)Down 11.6 18.7 79.3 99.1 85.5 247.3
    Up 4.7 11.4 40.4 88 92.9 199.4
Zen Internet (FTTP)A (0.2)Down 14.2 26 74.6 82.9 129.5 147.2
    Up 8.2 12.4 19.2 23.7 31.5 46.1
AAISP (FTTC 80/20)A (0.1)Down 41.7 50.5 65.3 60.9 71.7 73.1
    Up 8.9 12.3 17.5 15.9 18.5 18.8
BT Superfast Fibre 2 (FTTP 80/20)A (0.2)Down 36.8 45 62 58 72.8 73.6
    Up 11.3 13.2 19.3 17.7 21 21.3
Hyperoptic 150 Mbps (FTTP)A (0.5)Down 18 34.7 60.2 65.1 99.9 119
    Up 2.2 16.2 38.8 49.4 91.3 106.3
IDNet (FTTC 80/20)A (0.2)Down 34.6 41 58.7 55 71.1 73.4
    Up 8.6 10.9 17.7 17.6 18.5 20.3
Entanet (FTTC 80/20)A (0.1)Down 29.3 38.6 57.5 55 73.7 74.3
    Up 7.7 9.5 16.5 21 18.5 47.3
BT Superfast Fibre 2 (FTTC 80/20)A (0.2)Down 37 43.2 55.3 54.9 69.1 73
    Up 10.1 11.6 16.4 15.3 18.3 18.7
Zen Internet (FTTC 80/20)A (0.1)Down 36.7 41.6 54.5 55.1 71.4 74.2
    Up 9.1 11.2 16.6 15.3 18.3 18.6
KCom Lightstream (FTTP)A (0.7)Down 16.1 27 52.6 81.5 101/1 184.2
    Up 4.3 4.7 12.8 26.5 28.6 33.8
Virgin Media VIVID 100A (0.6)Down 25.7 35 51.6 60.6 96.2 106.8
    Up 5.6 5.7 5.9 6.8 8.1 10.8
EE Fibre Plus (FTTC 80/20)E (2.1)Down 32.1 39.7 51.2 51.4 66.2 71.1
    Up 9.2 10.6 16.1 14.7 18.3 18.8
Plusnet Fibre Extra (FTTC 80/20)A (0.2)Down 37.3 40.4 51.2 52.8 67.2 72.4
    Up 7.8 9.2 14.3 13.6 18.1 18.5
Gigaclear 100 Mbps (FTTP)A (0.4)Down 16.2 22.7 49.3 46.4 62.3 82.5
    Up 12.2 15.7 33.4 39.1 63.1 84
Other Providers (FTTC 80/20)A (0.4)Down 18.6 28.6 49.1 48.8 68 74
    Up 6.2 10.3 17.9 26.8 (*) 42.2 (*) 57.4 (*)
Vodafone Superfast 2 (FTTC 80/20)A (0.3)Down 33.6 39.7 49 51.2 65.1 71.6
    Up 8.3 10 15.9 14.2 17.7 17.9
Daisy Wholesale (FTTC 80/20) A (0.2)Down 22.8 32.1 46 47.7 67.4 72.6
    Up 8.2 10 15.2 15.5 18.3 19.3
TalkTalk Fibre Plus (FTTC 80/20)A (0.3)Down 30 37.3 45.4 43.9 72.5 74.3
    Up 1.7 3.7 11.9 15.4 18.4 33.3
Sky Fibre Pro (FTTC 80/20)A (0.3)Down 31.2 36.6 45.2 47.8 60.8 68.5
    Up 8.1 9.5 13.9 13.7 18.1 18.5
Ask4 (FTTP)A (0.4)Down 6.3 8.4 41.2 50.2 84.3 89.5
    Up 1.3 2.7 8.4 11.4 9.8 18.9
Virgin Media BusinessA (0.5)Down 4.9 10.7 38.3 55 84.1 130.9
    Up 0.7 2 9.2 16.7 24.1 47.1
TalkTalk UFO York (FTTP)A (0.4)Down 17.1 22.4 34.2 56.2 87.8 92.7
    Up 2.4 4 8.7 27.1 26.1 50.7
BT Superfast 1 (FTTP 55/10)A (0.6)Down 11.8 16.4 33.9 32.5 49.3 50.6
    Up 2.8 3.9 8 7.2 10 10.3
Virgin Media 70 MbpsB (1.0)Down 12.7 15.9 31.5 34.7 53.6 67.6
    Up 3.6 3.9 4.7 4.6 5.2 5.4
Post Office (FTTC 40/10)A (0.2)Down 12.3 18.1 31.3 28.4 37 37.3
    Up 2.5 3.5 6.9 6.3 8.9 9
AAISP (FTTC 40/10)A (0.1)Down 12.3 17.8 31 29.2 35.1 37
    Up 4.4 5.1 5.9 6.1 7.9 8.6
Zen Internet (FTTC 40/10)A (0.3)Down 12.7 14.7 28.8 25.8 35.3 37
    Up 2.8 3.9 6.3 6.1 8.6 8.9
BT Superfast 1 (FTTC 55/10)A (0.4)Down 11.3 15.8 27.4 27.7 38.8 46.3
    Up 2.2 3.3 5.3 5.5 8.1 8.8
PlusNet Fibre (FTTC 40/10)A (0.4)Down 12.2 16.5 25.8 25.1 34.8 36.8
    Up 2.1 3.3 5.3 5.3 7.6 8.3
Daisy Wholesale (FTTC 40/10)A (0.4)Down 9.5 14 25.5 24.5 34.7 36.3
    Up 2.2 3.9 6.8 6.3 8.9 9
Hyperoptic 30 Mbps (FTTP)E (2.5)Down 5 13.6 24.9 23.7 34.2 34.9
    Up 0.5 0.6 0.9 0.9 1 1
Vodafone Superfast 1 (FTTC 40/10)A (0.6)Down 10 15.1 24.7 24 34.4 36.8
    Up 2.5 3.5 5.4 5.4 7.5 8.2
EE Fibre (FTTC 40/10)C (1.5)Down 10.3 14.9 24.5 23.9 34 35.8
    Up 2.4 3.3 5.5 5.4 7.8 8.4
Airband (Fixed Wireless)A (0.4)Down 13.3 16.8 23.8 28.2 30.4 43.8
    Up 0.8 1.6 4.4 12.1 11.9 31.5
TalkTalk Fibre (FTTC 40/10)A (0.4)Down 10 14.6 23.8 23.5 34 36.7
    Up 2.2 3.2 5.2 5.3 7.7 8.5
Sky Fibre (FTTC 40/10)A (0.5)Down 10.7 15 23.7 23.1 32 35.3
    Up 2.5 3.5 5.8 5.6 8 8.4
EE Mobile (3G/4G)C (1.3)Down 3.8 7.5 20.2 27.9 41.9 59.7
    Up 0.5 0.8 4.1 7.1 11.1 17.5
Eclipse (FTTC 40/10)A (0.5)Down 6.8 9.5 18.8 20.1 34.6 36.5
    Up 1.4 1.7 3.8 4.2 7.2 7.8
Other Providers (FTTC 40/10)A (0.5)Down 6.1 9.5 18.1 20.4 36.8 37.7
    Up 1.7 2.1 4.7 4.9 7.7 8.7
Virgin Media 50 MbpsB (1.1)Down 2 4.4 18 22.6 42.9 53
    Up 0.6 1.2 2.4 2.1 2.9 3.1
Vodafone Mobile (3G/4G)C (1.5)Down 2.8 5.4 13 18.9 30.1 43.5
    Up 0.5 1 2.7 5.1 7.9 13.9
Three Mobile (3G/4G)C (1.3)Down 2.1 4.1 11.8 16.1 26.1 36.8
    Up 0.4 0.8 2 4.4 7.1 12.2
Relish (Fixed Wireless 4G LTE)B (1.2)Down 2.4 4 11.8 16.2 26.1 35.4
    Up 0.2 0.5 1.7 2.2 3.8 4.9
O2 Mobile (3G/4G)D (1.8)Down 2 4.1 11.6 15.6 24.6 34.3
    Up 0.5 1 2.5 4.1 5.9 10.4
KCom (ADSL2+)A (0.5)Down 3.1 4.4 9 12.2 17 38.6
    Up 0.7 1.1 1.7 3.5 4.8 9.5
BT WifiC (1.6)Down 1.6 2.9 7 9.8 10.2 18.6
    Up 0.4 0.7 2 3.7 5.3 9.2
Demon Internet (ADSL/ADSL2+)A (0.5)Down 0.9 2.8 6.6 7.1 11.8 13.8
    Up 0.2 0.4 0.7 0.6 0.7 0.8
Vodafone Broadband (ADSL2+)A (0.6)Down 1.9 3.1 6.5 7.6 12.5 16.2
    Up 0.2 0.3 0.6 0.6 0.9 1
 Zen Internet (ADSL/ADSL2+)A (0.5)Down 1.4 2 6.2 7.5 13.4 16
    Up 0.3 0.3 0.7 0.6 0.8 0.9
Sky (ADSL2+)A (0.6)Down 1.2 2.3 5.9 7 11.8 14.8
    Up 0.3 0.4 0.6 0.6 0.8 0.9
Plusnet (ADSL/ADSL2+)A (0.6)Down 0.8 1.8 5.6 6.9 12.1 15.4
    Up 0.3 0.3 0.6 0.6 0.8 0.9
EE (ADSL/ADSL2+)A (0.7)Down 0.8 2 5.4 6.6 11.3 14.4
    Up 0.2 0.4 0.6 0.6 0.7 0.8
TalkTalk (ADSL2+)A (0.5)Down 0.8 1.7 5.3 6.4 10.9 13.8
    Up 0.2 0.4 0.6 0.6 0.7 0.8
BT (ADSL/ADSL2+)A (0.5)Down 0.7 1.6 5.1 6.5 11.5 15.2
    Up 0.2 0.3 0.5 0.5 0.8 0.9
Daisy Wholesale (ADSL/ADSL2+)A (0.5)Down 0.5 1.4 5 6.2 11 15.2
    Up 0.2 0.3 0.5 0.5 0.8 0.9
Eclipse (ADSL/ADSL2+)A (0.5)Down 1 1.7 4.8 5.6 8.9 12.4
    Up 0.3 0.4 0.6 0.6 0.8 0.9
Post Office (ADSL/ADSL2+)A (0.6)Down 0.5 1.3 4.1 5.3 8.9 9.9
    Up 0.2 0.3 0.5 0.5 0.7 0.7
Origin Broadband (ADSL/ADSL2+)A (0.6)Down 1.1 1.6 3.7 4.8 8.4 9.9
    Up 0.2 0.3 0.5 0.5 0.7 0.7

(*) the results go above what is possible for FTTC with these providers because we need to adjust our filtering to handle business customers that may be using an Ethernet service.

A common question is why are the FTTP services from BT Consumer are not a lot faster than the FTTC based equivalent speed services, and the primary reason for this is that so many people do not use Ethernet cables i.e. you are seeing the impact of WiFi, so for example the BT Superfast 1 FTTP service has a median download of  33.9 Mbps but if we filter out the tests based on the quality score we see a clean median of 44.7 Mbps a big jump, for the FTTC service the clean filter only adds 3 Mbps to give a 30.5 Mbps median.

Again no G.fast products, while BT Consumer is marketing the G.fast products under the umbrella name of Ultrafast 1 and 2 alongside the FTTP services we intend to break the two technologies apart. The volume of G.fast connections we see in our speed test database is still too small to do a full product split but we will say the median download is 198 Mbps (mean 194 Mbps) and upload median 34 Mbps (mean 33 Mbps).

If there is a lesson from the results this month it is something we have pointed out in the past, fixed connection speed services such as DOCSIS cable broadband can give full fibre services a good run for their money on the download side, the symmetric full fibre operators do win on the upload of course. This does mean that the push for more full fibre across the urban footprint of the UK while helping us up the FTTH league tables may not have the same impact on user experience in areas where cable broadband services are available, and remember Liberty Global/Virgin Media are yet to unleash DOCSIS 3.1 which could see 600, 800, 900 Mbps speed products on the market.

Comments

Still no mention of B4RN I see.....

  • B4RN_Volunteer
  • 21 days ago

Sample size, i.e. too small to have any confidence in the results. Answer is more people using the speed test, which will happen naturally as footprint increases.

  • andrew
  • thinkbroadband staff
  • 21 days ago

Wondering why you stopped asking if a speed test was being done over Wifi or Ethernet?

  • brusuth
  • 21 days ago

We stopped asking that question a LONG time ago now, two years maybe and was part of the flash based tester, we did do a smaller test on a more recent version.

Why? Because we learnt enough from looking at the responses, to know enough people did not answer it or did not answer correctly (unless lots of people have mobiles with Ethernet dongles) that using that as a single way to filter was not enough.

The clean method we have lets us get a very good idea of the impact Wi-Fi is having overall. Also lots more now use Wi-Fi devices compared to a few years ago.

  • andrew
  • thinkbroadband staff
  • 21 days ago

Thanks Andrew.

  • brusuth
  • 20 days ago

I am surprised at the spread of speed between the slowest and fastest for the FTTP services. Can you please explain the very large differences?

  • mrsrmb
  • 20 days ago

@mrsmb Which package in particular, since the answers vary.

The generic answer is that Wi-Fi and the location in a home in relation to the wireless router can have a very big impact. Then add what wireless standard is in use, and even on Ethernet a slow old PC might struggle with CPU/memory load

  • andrew
  • thinkbroadband staff
  • 20 days ago

Thanks Andrew, I'm mainly interested in FTTP offerings that can be used over Openreach FTTP. We're a small rural parish struggling by being so far from cabinets/exchanges and looking to co-fund FTTP. We are told that fibre isn't affected by distance so I was worried that this could still be the case.

  • mrsrmb
  • 20 days ago

FTTP is not affected by distance, unless we are talking hundreds of kilometres.

But FTTP is still affected by congestion and all the other effects, i.e. all FTTP does is remove the VDSL2 distance equation. DOCSIS cable never had that distance question because they deploy cabinets at distances that the connection speed is fixed and guaranteed. Hence why the fasted cable services can compete with FTTP.

  • andrew
  • thinkbroadband staff
  • 20 days ago

Thanks Andrew, that is really helpful. Our distance from cabinets/exchanges is currently the main reason for such slow internet access (sub 2Mbps if not sub 1Mbps) and hence we haven't considered other effects. I don't want to put too much of a dampener on people's enthusiasm for FTTP as it will be such an amazing upgrade for residents however it may be as well for me to gently warn of other things that can affect speeds.

  • mrsrmb
  • 20 days ago

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