Broadband News

UK broadband speed test results for January 2018

Our analysis of the speeds people actually experience across the range of UK broadband providers continues and we are sharing once more the monthly results from sixty broadband providers/packages. The trend of full fibre and DOCSIS services dominating the top end of the chart continues and those who are still using ADSL/ADSL2+ packages propping up the lower end continue.

The 60 Fastest UK Broadband Providers and Services in January 2018

(Ordered by Median Download Speed)
Smaller providers without enough geographic data samples are not included
All speeds in Mega bits per second - Mbps

ProviderQualityDirectionSpeed of bottom 10%Speed of bottom 20%MedianMeanSpeed of Top 20%Speed of Top 10%
Hyperoptic GigabitA (0.6)Down 163.1 164.5 180.2 269.8 362.8 520.4
    Up 134.1 147 178.4 256.4 336.8 530.6
BT Infinity 3&4 (FTTP)A (0.5)Down 73.5 81.9 153.1 164.7 237.5 302.9
    Up 21.7 22.1 28.8 27.9 30.8 31.3
Virgin Media 300 MbpsB (0.9)Down 52.7 74.2 128.9 150.6 215.7 261
    Up 12.2 12.7 18.9 25.8 22.3 64.1
Virgin Media 200 MbpsB (0.8)Down 25.3 40.9 82.3 87.3 127 163.7
    Up 5.9 6.7 9.9 9.4 11.8 12.1
BT Infinity 2 (FTTP)A (0.3)Down 41.2 47.3 69.9 73.3 75.4 125.8
    Up 12.8 15 19.6 18.2 20.9 21.2
IDNet up to 76 Mbps (FTTC)A (0.1)Down 36.8 43.9 57.8 56.3 70.4 73.1
    Up 9.3 10.1 16.2 15.1 18.3 18.5
Hyperoptic 150 MbpsA (0.4)Down 17.8 31.1 56.3 61.1 93.8 109
    Up 7.2 17 40.3 46.5 80.3 92.4
B4RN (FTTP)B (0.9)Down 17.7 23.5 56.2 110.9 159 352
    Up 11.1 15.4 54.3 90.2 126.8 265.7
AAISP up to 76 Mbps (FTTC)A (0.1)Down 29.9 39 55.8 54.4 71.8 73.7
    Up 9.7 12.5 16.7 15.2 18.3 18.6
BT Infinity 2 (FTTC)A (0.2)Down 36.5 43 55.1 54.8 69.5 73.1
    Up 10 11.6 16.3 15.2 18.2 18.5
Zen Internet up to 76 Mbps (FTTC)A (0.2)Down 29.4 40 54.8 53.5 70.6 73.5
    Up 9.3 11.4 17 15.5 18.3 18.7
KCom Lightstream (FTTP)A (0.6)Down 19.5 29.2 51.8 71.1 96.1 144.8
    Up 4.5 4.9 14.1 20.8 27.8 29.3
Plusnet Fibre Extra up to 76 Mbps (FTTC)A (0.2)Down 37.3 40.5 50.8 52.3 68.1 72.2
    Up 7.3 9 13.9 13.4 18 18.4
EE Fibre Plus up to 76 Mbps (FTTC)E (2.2)Down 32.2 39.1 50.3 50.5 63.8 67.6
    Up 9.5 11 16 14.8 18.2 18.6
Sky Fibre Pro up to 76 Mbps (FTTC)A (0.3)Down 33.7 38.6 47.6 48.9 61 68.3
    Up 7.4 9.6 14.3 13.6 18 18.4
Vodafone up to 76 Mbps (FTTC)A (0.4)Down 27.7 36.8 47.1 47.6 61.4 68.8
    Up 9.4 10.7 15 14.2 17.5 18.4
TalkTalk Fibre Plus up to 76 Mbps (FTTC)A (0.3)Down 32.4 38.3 46.8 49 63.3 71.4
    Up 7.4 9.4 14.5 13.9 18 18.4
Smaller Providers up to 76 Mbps (FTTC)A (0.3)Down 18.8 26 46.7 47.1 67.9 73.8
    Up 9.4 12 17.2 21.8 22.9 42.5
Virgin Media 100 MbpsB (0.8)Down 14.9 21.3 43.7 48.3 75.5 89.1
    Up 3.7 4.2 5.2 5 5.8 6
Gigaclear 100 MbpsA (0.6)Down 14.5 20.5 42.4 45.2 64.1 90.6
    Up 10.5 15.4 35.1 38.4 51.1 77.6
SeeTheLight - IFNL (FTTH)A (0.3)Down 8.6 21.5 41.3 48.2 63.5 103.8
    Up 4.8 10 11.4 15 19.1 23.5
Entanet (FTTC/FTTP)A (0.3)Down 13.2 17.2 34.1 39.9 70.7 74.5
    Up 2.8 4.9 13.9 16.4 18.3 29.2
Daisy Wholesale (FTTC/FTTP)A (0.4)Down 12 16.8 31.2 34.3 48.4 65.9
    Up 3.6 5.3 9.1 11.5 17.9 18.5
BT Infinity 1 (FTTP)A (0.7)Down 9.4 15.1 30.8 29.7 46.6 50.4
    Up 2.4 3.5 6.9 6.6 9.9 10.3
Eclipse Internet (FTTC)A (0.3)Down 6.7 15.3 29.5 34.3 61.6 70.5
    Up 1.9 4.2 8.1 11 16.7 18.7
Post Office (FTTC)A (0.7)Down 8.8 12.8 29 26.8 36.9 37.5
    Up 1.5 2.3 6.7 6.8 9 13.1
Wight Fibre (cable)B (1.0)Down 9.9 14 28.8 39.9 64.6 109.9
    Up 1.5 2.2 7.2 6.3 8.8 13.3
IDNet up to 38 Mbps (FTTC)A (0.3)Down 17 19.1 28.4 27.5 35.7 36.6
    Up 1.7 3.2 5.3 5.3 7.9 8.6
BT Infinity 1 up to 52 Mbps (FTTC)A (0.4)Down 11.4 15.3 26.6 27 38.3 45.1
    Up 2.3 3.3 5.2 5.4 7.9 8.7
Plusnet Fibre up to 38 Mbps(FTTC)A (0.4)Down 11 15.6 25.6 24.7 35 36.8
    Up 2 2.9 4.9 5 7.3 8.3
Zen Internet up to 38 Mbps (FTTC)A (0.4)Down 9.8 15.4 25.4 25 36.3 37.2
    Up 1.9 3.5 6.2 6 8.7 9.1
EE Fibre up to 38 Mbps (FTTC)C (1.6)Down 11.8 15.3 25.1 24.2 33.8 35.6
    Up 2.4 3.4 5.3 5.4 7.8 8.4
Origin Broadband (FTTC)B (0.9)Down 9.7 13.1 23.9 27.1 37.2 51.4
    Up 2.3 3.8 7.4 8.1 13.1 15.7
Sky Fibre up to 38 Mbps (FTTC)A (0.5)Down 10.7 14.8 23.8 23.2 32 35.2
    Up 2.5 3.5 5.5 5.5 7.8 8.4
Hyperoptic 30 MbpsE (2.2)Down 2.2 4.3 5.6 23.3 20.4 31.2
    Up 0.4 0.7 0.9 0.8 1 1.1
Vodafone up to 38 Mbps (FTTC)A (0.6)Down 9.6 14.2 23.2 22.9 32.6 36.2
    Up 2.4 3.4 5.4 5.4 7.6 8.2
TalkTalk Fibre up to 38 Mbps (FTTC)A (0.5)Down 10.5 14.6 23.1 23.3 33.4 36.7
    Up 2.3 3.3 5.3 5.3 7.6 7.6
Small Providers up to 38 Mbps (FTTC)A (0.6)Down 7.3 10.2 20.2 20.9 32.3 36.6
    Up 1.7 2.4 5.1 5.3 8.3 8.8
EE Mobile 3G/4GC (1.2)Down 3.9 7.1 20.1 27.9 40.3 58.9
    Up 0.5 0.8 3.6 6.6 10 17.3
Virgin Media 50 MbpsB (1.1)Down 2.5 5.1 17.3 22.3 42.2 52.5
    Up 0.7 1.2 2.3 2.1 2.9 3
Relish (4G LTE Fixed Wireless)C (1.2)Down 1.7 3.9 14.5 14.8 22.5 29.2
    Up 0.5 0.7 2.2 2.5 4.8 5.3
Vodafone Mobile 3G/4GC (1.4)Down 3.4 6 14.3 19.8 29.9 42.2
    Up 0.6 1 2.9 5 8.9 13.3
O2 WifiC (1.5)Down 2.6 5.6 13.2 18.1 30 43.2
    Up 0.4 0.9 3 4.6 10.3 12.4
Quickline (Fixed Wireless)C (1.1)Down 3.7 8 12.9 13.7 16.1 26.8
    Up 0.7 2.1 5.2 6.1 7.9 11.8
O2 Mobile 3G/4GC (1.6)Down 2.3 4.1 12.3 16.2 25 35.1
    Up 0.6 1 2.7 4.2 6.3 10.1
Three Mobile 3G/4GB (1.1)Down 2.3 4.8 12.3 17.6 28.8 40.5
    Up 0.5 0.8 1.9 4.5 7.3 12.1
IDNet ADSL/ADSL2+A (0.6)Down 3.6 4.1 9 9.2 13.4 15.9
    Up 0.4 0.5 0.7 0.7 0.8 1.1
BT WifiB (0.8)Down 1.6 2.8 7.2 8 9.1 10.7
    Up 0.3 0.4 1.3 3 4.8 7.7
Eclipse Internet ADSL/ADSL2+A (0.5)Down 0.9 2 6.3 7.2 11.9 15.6
    Up 0.3 0.3 0.6 0.6 0.8 0.9
Zen Internet ADSL/ADSL2+A (0.4)Down 1.5 2.5 6.1 7.3 12.6 15
    Up 0.3 0.3 0.6 0.6 0.8 0.9
Plusnet ADSL/ADSL2+A (0.6)Down 0.9 2 5.9 7 11.9 15
    Up 0.3 0.3 0.6 0.6 0.8 0.9
 KCom ADSL2+A (0.5)Down 2.3 3.4 5.8 6.7 10.1 13.6
    Up 0.3 0.4 0.6 0.6 0.7 0.7
Sky ADSL2+A (0.6)Down 1.2 2.3 5.7 6.9 11.5 14.8
    Up 0.3 0.4 0.6 0.6 0.8 0.9
Vodafone Broadband ADSL2+A (0.5)Down 0.9 1.8 5.6 6.9 11.3 14.5
    Up 0.3 0.4 0.6 0.6 0.9 1.1
EE ADSL/ADSL2+A (0.7)Down 1.0 2.1 5.5 6.7 11.2 14.4
    Up 0.3 0.4 0.7 0.6 0.9 1.0
TalkTalk ADSL2+A (0.5)Down 0.9 1.9 5.5 6.4 10.8 13.6
    Up 0.3 0.4 0.6 0.6 0.7 0.8
Origin Broadband ADSL2+A (0.7)Down 1 1.9 5.3 5.7 9.2 11.2
    Up 0.3 0.4 0.6 0.5 0.7 0.7
Demon Internet ADSL/ADSL2+A (0.7)Down 0.8 1.9 5.1 5.9 10 12.1
    Up 0.2 0.3 0.6 0.5 0.7 0.8
BT ADSL/ADSL2+A (0.6)Down 0.8 1.7 5.1 6.5 11.3 15.1
    Up 0.2 0.3 0.6 0.6 0.8 0.9
Post Office ADSL/ADSL2+B (0.8)Down 19.2 19.9 81.6 84.5 123.4 209
    Up 2.8 4.3 20.6 25.2 37.2 61.6

The quality metric has a longer explanation in our speed test FAQ, but the short answer is the closer to zero the sooner the test reached a steady speed and the better it held that speed for the duration of the test.

There is no real major revelations this month, anyone with an ADSL or ADSL2+ service should already be well aware that it is slower than many other options, but an observation on the retail market is that while FTTC, cable and full fibre services invariably beat ADSL2+ on performance the price offers mean that we suspect a good number who don't worry about uploading content or downloading GigaByte sized files are staying on the now very old exchange based services.

Our product profiling has adopted the new speed products for Hyperoptic, this was done as we are seeing a good number of users with clearly 150 Mbps based connections, i.e. new customers and existing customers switching has been swifter than we expected.

The new G.fast services are still too small in volume to feature, and where people are buying the new Ultrafast 1 and Ultrafast 2 services using GEA-FTTP again the number switching to the higher upload (50 Mbps) variant is going to take some time to be visible.

The date when the new ASA mandated 6pm to 8pm average (median) speed in broadband advertising is closing in rapidly now and we have done some preparation work and hope to share later in February averages for a variety of products within that time window, for the biggest providers we could publish this on a monthly basis, but to improve reliability of figures we will likely use a quarterly based sampling and this will hopefully allow us to include the medium sized providers such as Vodafone, Zen Internet, Daisy Wholesale and others.

Comments

There should be a prize for the biggest difference between published and mean speed.

VM would be up for a shout of the award ! Not even the top 10% get the advertised speed according to this metric

  • Hedgie
  • 4 months ago

How are BT Infinity FTTC 1 & 2 differentiated? If it's by speed, then my Infinity 1 connection was upgraded to 80/20 several months ago. The same issues would arise with other ISP FTTC services.

For that matter how is BT FTTP vs FTTC identified? I can only assume it's by postcode and known FTTP areas, and then the speed difference to categorise the service type. Unless there's some form of access to a dynamic database mapping the currently allocated IP address to the ISPs service type (which seems unlikely), I don't see other ways.

  • TheEulerID
  • 4 months ago

On the Infinity 1 versus Infinity 2 you are on the up to 76 Mbps version so likely to appear in Infinity 2 range, hence why packages have their speed tier mentioned. So our figures will show an increasing popularity of Infinity 2.

The upgrade in my view is there so that ISP monitoring can show good average speeds for advertising, hence why they are keeping product name the same. Others like Virgin Media have been prepping by increasing over provision to help bring average speeds up.

  • andrew
  • thinkbroadband staff
  • 4 months ago

@ Hedgie: the published speed IS the top 10%. So if something's being lied about, it's a job for the regulator - which has those figures from every ISP. More likely, ThinkBroadband's figures aren't exactly the same as the measured stats from each ISP.

Virgin has a problem, from having so many legacy non-fibre connections which are old enough to be giving reliability issues - remember, they now own ALL cable operators from the very beginning in the 1980s!

  • davidinnotts
  • 4 months ago

The top 10% on the FTTC based services is close, with the cable providers as we are showing the results from peoples actual devices, all the issues around Wi-Fi and congestion tend to be emphasised compared to some other techniques and even then the top 10% is close enough to the advertised to not scream too much, particularly once you take into account the above.

  • andrew
  • thinkbroadband staff
  • 4 months ago

Why is EEs quality score so bad? They must be doing something very wrong...

  • Adrianuk
  • 4 months ago

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