Broadband News

G.fast launches with BT Consumer as Ultrafast 1 and 2

The ultrafast future is here as BT Consumer has taken the cloak of invisibility off of its G.fast services and two new products are on the BT website today, Ultrafast 1 and Ultrafast 2.

G.fast may have a limited footprint in the 100,000 to 290,000 premises region (low figure what we have found to date, high figure Openreach PR) but lots more people are reporting addition of the G.fast pod to their green street cabinet (PCP) so it looks set to grow quickly and will have to if the aim of 10 million premises passed by 2020 is to be met.

The new services from BT Consumer are engineer installed, thus ensuring that home wiring issues do not kill any of the speed benefits and the checkers are configured such that they are confident enough to offer a 100 Mbps speed guarantee, where is the 100 Mbps as measured on the BT site is breached you can make up to four claims in a year and get £20 back each time, slow downs due to a fault and home wiring are excluded. The router supplied is the latest Smart Hub that has the G.fast modem built in.

  • BT Ultrafast 1 Up to 152 Mbps downloads (up to 30 Mbps uploads), £54.99 per month on an 18 month contract. £59.99 up front cost. New BT customers can claim a £110 BT Reward Card
  • BT Ultrafast 2 Up to 314 Mbps downloads (up to 50 Mbps uploads), £59.99 per month on an 18 month contract. £59.99 up front cost. New BT customers can claim a £110 BT Reward Card

The BT site availability checker is misbehaving for some people with a 'Sorry, something went wrong' message so possibly the updates to add the G.fast services is not going as well as originally hoped. Our advanced filters on the package search page will allow you to filter by technology and see the couple of G.fast packages we are listing today, for the curious a map layer exists showing where we know G.fast is live.

Update 12:20pm The BT checker issue appears to be linked to cookies, as going incognito the checker works fine, but in FTTP areas it still seems to be promoting the Infinity 1,2,3 & 4 packages.

Update 4:45pm If you search for a broadband package on our listings the postcode filter now knows all about G.fast so will present G.fast packages as an option. The search understands that G.fast has a limited range and thus those we believe are out of range of G.fast will not be offered the option even if their cabinet has a live pod attached.

Comments

@thinkbroadband Does this include "Fibre to the node"? Overhead fibre?

  • @kaihendry
  • comment via twitter
  • 9 months ago

@thinkbroadband Hi - keen to have a quick chat about the issues you mention in your article. Please could you DM me… https://t.co/PTiqEtfSKt

  • @daveivermee
  • comment via twitter
  • 9 months ago

Prices seem to be on the high side compared to FTTP providers (Hyperoptic etc) who offer symmetric 150Mbps for less than £40 even on a monthly rolling contract.

  • hvis42
  • 9 months ago

If BT Consumer was to undercut other full fibre operators I am sure Ofcom would soon be receiving the complaints

  • andrew
  • thinkbroadband staff
  • 9 months ago

My reaction to this is that (a) it is too expensive for a hybrid service and (b) that pricing FTTP and G.FAST identically is wrong. Firstly FTTP is a superior service in that it is not subject to distance-related speed degradation. The other is that, when considered in the whole, FTTP is, on average, a more expensive product to provision due to the higher investment involved.

As far as not undercutting full fibre operators, why is that an issue with G.FAST, which were are constantly told isn't equivalent. As long as it's commercially priced (especially at wholesale levels) what's the issue?

  • TheEulerID
  • 9 months ago

EulerID .. I am encouraged by the positioning/pricing of FTTP. On new sites and subsidised work, FTTP is not more expensive. I am now seeing 'new sites' down to 12 properties.
It would be interesting, given recovery on PST is based on replacement costs, how much replacement could be done using fibre.
It does suggest that OR request for an extra £5pm for FTTP wholesale in their consultation points to some internal hurdle or opportunity cost.

  • ValueforMoney
  • 9 months ago

Interesting...G.Fast pod installed June/July 2017 (High Wycombe, cab 43 and lots of others around the area) yet not live despite supposedly being one of the trial areas.

  • NGDragon
  • 9 months ago

Regarding replacement using fibre that'd be roughly none as Ofcom still pander to TalkTalk / Sky / et al, and require the copper to remain in place to ensure the end user can still access LLU ADSL.

  • CarlThomas
  • 9 months ago

@ValueForMoney Confused - 'On new sites and subsidised work, FTTP is not more expensive' now on greenfield maybe, but subsidised? Looking at the pre premise from phase 3 projects the cost per premise seems a lot higher.

The elephant in the room with FTTP is that it needs more labour hours to deliver.

  • andrew
  • thinkbroadband staff
  • 9 months ago

Wish this was available in my area at least then I could ditch Virgin Media and their crap Superhub 3.

  • GMAN73
  • 9 months ago

Will Ultrafast be available over WBC FTTP at somepoint? Right now on month 19+ Infinity 4 is £75.99, Ultrafast 2 seems to stay at £59.99.

  • ididnt
  • 9 months ago

Believe it is meant to be available over FTTP, it may be worth checking the personal offers you have on the BT site, at least one report of one FTTP user being able to sign up (i.e. extend contract) and enjoy lower pricing.

  • andrew
  • thinkbroadband staff
  • 9 months ago

BT Retail haven't yet integrated FTTP into their new ultrafast products. It will be coming soon, just not entirely sure when.

  • AndyCZ
  • 9 months ago

Thanks guys, I phoned them and Ultrafast wasn't available for my postcode yet but they matched Ultrafast 2 pricing for Infinity 4 until I can regrade to Ultrafast. He didn't know when that would be either.

  • ididnt
  • 9 months ago

at them prices, ugh, getting 350 virgin connection with phone line and freeview v6 box for 38.75 at the moment, only thing is the upload is 21/22 meg

  • BuckleZ
  • 9 months ago

Good news, I can get this. I was invited onto the trial, but didn’t take it up.

I’m currently on Infinity Option 2, which to be fair has been great. It’s used a lot for gaming, streaming and voip. I know very little about G.fast, and I know it’s new, but what’s the service like compared to FTTC? Is it consistent and what are pings and jitter like?

  • WannabeMKII
  • 9 months ago

Gimme!Gimme!Gimme!Gimme!Gimme!Gimme!Gimme!Gimme!

Just need BT to decide my area needs G.fast... get a feeling that won't happen though based in the lack of 'any' fttc across the exchange area.

Keep my eyes peeled for it popping up elsewhere are Brum though.

  • mlmclaren
  • 9 months ago

Andrew, ...where subsidised it not more expensive for BT to deliver, the subsidies pay the gap, thus facilitating a uniform price. I am assuming indeed hoping there is some average unit of investment not too different to that of providing a PSTN line that BT is willing to invest.

The added incentive that might be needed in the WLA pricing is to allow a bigger budget for new provisions. This is not likely to happen but would I think be supported by industry, if volume of new provisions was enforced.

  • ValueforMoney
  • 9 months ago

@ VFM - So you're saying BT's contribution is fixed, no matter what the build cost? What is their fixed contribution?

  • AndyCZ
  • 9 months ago

@AndyCZ
BT Retail checker has been showing Ultrafast 1 & 2 (FTTP) for my address since yesterday morning - Infinity 3 & Infinity 4 no longer appear.

Screenshot:
https://postimg.org/image/epcj14w6d/

  • baby_frogmella
  • 9 months ago

@ baby_frogmella That's interesting as it's still showing as Infinity 3 & 4 for FTTP around me https://i.imgur.com/9uAS2sv.png

  • AndyCZ
  • 9 months ago

Practically every cab across North and Central Cardiff has an G-Fast pod attached now but I can't find any taking orders yet. Some have had the pods for 6 months now.

  • jumpmum
  • 9 months ago

AndyCZ - BT contribution ought to tend towards an average yes. In the case of BT's contribution in BDUK areas, this is yet to be established.
In new builds it would not be too different to PSTN.

  • ValueforMoney
  • 9 months ago

Tending to an average is very different to the BT contribution being the same across the board for the BT contribution.

Perhaps time to caveat statements when they are first made.

In other news, I wonder how much money is going to be spent on the audits that people are sure to pressure to be done, and then repeated when the outcome is not the one they want.

  • andrew
  • thinkbroadband staff
  • 9 months ago

Andrew - The only reason it would be different is where BT was allowed to continually change its commercial model and commercial footprint.

  • ValueforMoney
  • 9 months ago

Anyone knows if G.Fast is available at all anywhere in Northern Ireland?
I am signing up for a new Fibre contract and would rather wait if it's coming soon.

  • nidstigator
  • 9 months ago

@VFM - 'BT contribution ought to tend towards an average'. What does that mean? Average of what?

I get the impression that all the words you have written over the last 10? years have done nothing to affect the plans for broadband rollout in the UK.

  • Somerset
  • 9 months ago

Not seen any live pods in Northern Ireland, or recall any chatter about anyone seeing ones on cabinets there.

  • andrew
  • thinkbroadband staff
  • 9 months ago

Somerset, - For FTTP you would expect the average to be no more that a new PSTN line - £300-£400.
Your personal comment is likely to be correct, but the questions need asking! It is folly.
I am pleased to see the Capital Deferral, the 98% coverage now being planned and hopefully a better B-USO based on an ability to order a fibre connection where superfast do not work.
Converting the Capital Deferral into another 500k FTTP deep in rural, mostly with OR is not an unworthy goal. There was absolutely no reason why BT could not have resourced and planned for this outcome.

  • ValueforMoney
  • 9 months ago

And we need to repeat again, the contracts meant that once targets reached unless a LA/Council/Nation agree to go further then Openreach will not deliver beyond under the BDUK contract.

Imagine if Openreach did as you suggest and just kept going, the outcry from competitors hoping to get contracts for later phases would end up in court and the original BDUK contracts might see legal challenges as being handing an open ended monopoly to Openreach. Plus they'd like see invoices rejected by the project.

  • andrew
  • thinkbroadband staff
  • 9 months ago

Actually VFM according to Matt Hancock on Radio4 the other day the B-USO does not give the ability to order a fibre connection per sec, only the ability to ask for a price.

  • Gadget
  • 9 months ago

@NGDragon, have you checked TalkTalk's offering on G.fast? It looks like they offering the new product in High Wycombe

  • hilarious_cool
  • 9 months ago

@hilarious_cool - thanks for the info...I noticed that the BT checker on Friday is now showing as live and available. I have contacted my current ISP to see about their plans for pricing etc.....and once I have some more information I just need to persuade the most important lady in the house!!!

  • NGDragon
  • 9 months ago

I've noticed that it is enabled in Parsons Green, but not in Hammersmith while both exchange announced in trial the same time.

  • maxsquared
  • 9 months ago

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