Broadband News

New full fibre packages from Zen Internet increase consumer choice

We have added the latest Full Fibre 3 and Full Fibre 4 packages from Zen Internet to our package listings for Zen Internet and with the integration of our coverage database into the package searches this means when people search for a package on thinkbroadband these will appear as options.

Residential customers have had access to up to 38 Mbps and up to 76 Mbps services over the Openreach GEA-FTTP network from Zen Internet for some time, but the two new packages are as follows:

  • Full Fibre 3, up to 150 Mbps downloads and up to 30 Mbps uploads. Broadband only price of £50 per month, or broadband with voice line rental is £52 per month.
  • Full Fibre 4 up to 300 Mbps downloads and up to 50 Mbps upload. Broadband only price of £75 per month or broadband with voice line rental is £76.99 per month.

All the Zen Internet full fibre residential packages have an activation fee of £55 and come with a router and static IPv4 address.

The slower up to 38 Mbps and up to 76 Mbps packages are still around and there are 12 month introductory price offers on these e.g. Unlimited Full Fibre 1 (broadband only) is £35 per month for 12 months then £42 per month, Unlimited Full Fibre 2 (broadband only) is £42 per month for 12 months then £45 per month.

The pricing may be a little higher than the welcome offers BT Infinity services carry but you do have the advantage of a static IP address and after the minimum term Zen Internet is likely to be cheaper unless you can keep chasing a deal with BT Consumer.

Our package searches are one of the few that actually filter and highlight various full fibre options, including Gigaclear and Hyperoptic, even those signed up to the Ofcom Accreditation scheme do not offer this and they all seem to try and sell people TalkTalk and Sky Fibre services in areas where Openreach FTTP is the only superfast option and as yet neither of those providers are selling that service. Sites who want to filter packages are free to contact us to discuss commercial access to our availability database.


IPv6 is also available on all Zen Broadband connections

  • ajays
  • about 1 year ago

the precis
[i]Zen has been offering the faster full fibre packages to business users for a while and is not adding two up to 150 and 300 Mbps packages to its existing full fibre line for residential users.[/i]
says not, I suspect meant to be now

  • ggremlin
  • about 1 year ago

Not is now now

  • andrew
  • thinkbroadband staff
  • about 1 year ago

Nice that there's more on offer, if you're eligible to, but can the network can handle it without issues? There were slow single threaded download speed issues among some customers (of which I was one of them) unfortunately. One of the reasons I had to leave in the end.

  • Ixel
  • about 1 year ago

I've been with Zen for about 2 or 3 years now and I've had one small patch of problems that lasted about 2 weeks. Other than that it's been great. I'm on FTTC 80/20.

  • steve14
  • about 1 year ago

I'm so glad I didn't join of these ISPs, I'm happy with VM(virgin media) with HFC fibre providing with 100mbps Download and 5mos upload.

  • MosesBoss49910
  • about 1 year ago

Hi Max.

  • CarlThomas
  • about 1 year ago

Had a few problems at the beginning but now my Zen fibre is high and steady. Worth the extra to deal with UK support team who always replied the next day. Compared to foreign call centres who don’t understand and take a week to respond.

  • polytropic
  • about 1 year ago

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