Broadband News

UK broadband speed test results for November 2017

Another month has passed and after sifting through all the data we are ready to share the fastest sixty providers and packages, the normal pattern of full fibre and cable broadband dominating the top section of the table continues, but as many reading this today will know those packages are only useful if you can actually order them.

We now know that in May 2018 broadband adverts are going to have to feature the median download speed if making any numercial speed claims, but to ensure people continue to get a good idea of the range of performance for different services we will continue to publish our twelve figures for each product.

The 60 Fastest UK Broadband Providers and Services in November 2017

(Ordered by Median Download Speed)
Smaller providers without enough geographic data samples are not included
All speeds in Mega bits per second - Mbps

ProviderQualityDirectionSpeed of bottom 10%Speed of bottom 20%MedianMeanSpeed of Top 20%Speed of Top 10%
Hyperoptic GigabitB (0.8)Down 100 104.7 167 246.2 338.4 558.2
    Up 97.5 108.3 162.8 236 320.8 513.2
Virgin Media 300 MbpsB (0.8)Down 50.2 70.4 134.6 148.4 215.2 237.4
    Up 12.4 12.7 17.6 23.9 21.1 28.8
BT Infinity 3&4 (FTTP)A (0.4)Down 54.3 74.5 130.9 151 228.7 281.4
    Up 10.5 22.4 29.1 26.8 30.6 31.5
Community FibreC (1.2)Down 23.4 28.1 97 102.8 146.6 181.7
    Up 1.1 8.5 65.5 78 100.7 131
TalkTalk (FTTP - York UFO)A (0.7)Down 17.8 22.1 93.9 112.6 161.9 195.8
    Up 3.2 5.3 15.5 42.1 64.2 85.9
Virgin Media 200 MbpsA (0.7)Down 23.8 39.7 82.4 87.2 128.3 161.3
    Up 5.9 7 9.9 9.5 11.8 12.1
BT Infinity 2 (FTTP)A (0.3)Down 40.8 49.4 67.6 72.4 77 111.9
    Up 12.4 14.6 19.2 17.9 20.8 21.3
AAISP up to 76 Mbps (FTTC)A (0.2)Down 27.7 36.8 62.4 55.2 72.1 73.5
    Up 9.3 11.2 16.5 14.8 18.1 18.6
Zen Internet up to 76 (FTTC)A (0.1)Down 33.5 39.6 56.2 54.1 69.1 73.3
    Up 9.3 10.3 16.2 14.8 18.2 18.6
BT Infinity 2 (FTTC)A (0.2)Down 36.2 43.1 55.5 55.1 69.9 73.2
    Up 10.1 11.8 16.4 15.3 18.2 18.5
IDNet up to 76 Mbps (FTTC)A (0.1)Down 39.6 43.6 55.1 56.2 68.7 70.7
    Up 8.5 9.4 16.2 14.7 18.3 18.5
KCOM Lightstream (FTTP)A (0.6)Down 16.2 25.7 53.4 65.9 92 129.1
    Up 4.1 4.8 12.6 19.9 27.7 30.4
Plusnet Fibre Extra up to 76 Mbps (FTTC)A (0.2)Down 38.1 40.2 50.3 52.2 66.7 72.4
    Up 6.9 8.9 13.8 13.1 17.9 18.4
EE Fibre Plus up to 76 Mbps (FTTC)D (1.8)Down 33 38.5 48.6 49.8 64.2 70.8
    Up 6.9 8.9 13.8 13.1 17.9 18.4
Sky Fibre Pro up to 76 Mbps (FTTC)A (0.3)Down 33.4 38.6 47.9 48.8 60.1 67.8
    Up 7.9 9.7 14.7 13.8 18 18.5
TalkTalk Fibre Plus up to 76 Mbps (FTTC)A (0.3)Down 32.9 38.1 45.5 48.2 61.7 70.2
    Up 7.6 9.6 13.8 13.7 18 18.4
Hyperoptic 100 Mbps (FTTP)A (0.6)Down 23.8 29.1 45 48.5 66.9 79.4
    Up 2 15.5 36.1 37.3 59.1 73.6
Gigaclear (all products FTTP)A (0.6)Down 9.7 18.4 44.9 56.3 75.8 102.5
    Up 5.1 14.8 35.3 50.6 68 94.5
Smaller providers up to 76 Mbps (FTTC/FTTP)A (0.3)Down 18.4 26.7 44.4 46 68.6 73.9
    Up 9.5 10.9 16.9 20.3 20.5 38.5
Virgin Media 100 MbpsB (0.8)Down 14.7 20.8 43.9 47.6 75.3 87
    Up 3.7 4.2 5.1 5 5.8 6
Vodafone up to 76 Mbps (FTTC)A (0.4)Down 24.9 32.3 41.4 43.3 55 62.8
    Up 9.1 10.2 13.2 13.5 17.1 17.9
SeeTheLight - IFNL (FTTP)A (0.7)Down 20.6 24 37.3 39 50.7 58.8
    Up 8.4 9.4 11.4 13.7 15.9 22.6
Entanet (FTTC/FTTP)A (0.3)Down 14.2 18 33.2 37 57 70.8
    Up 2.4 4.7 15 17.9 19.5 29.2
Daisy Wholesale (FTTC/FTTP)A (0.5)Down 12.2 17 33.1 35.2 53.1 70.2
    Up 2.6 4.9 9.7 11.2 17.6 18.2
BT Infinity 1 up to 52 Mbps (FTTP)A (0.7)Down 12.6 17.7 31.7 31.3 47 50.5
    Up 2.5 3.7 6.6 6.6 9.7 10.1
Post Office (FTTC)A (0.6)Down 12 17.6 28.4 28.7 37 41.2
    Up 2.5 4.1 7.2 8.3 9 12.6
Plusnet Fibre up to 38 Mbps (FTTC)A (0.4)Down 13.4 17.7 26.8 26 35.6 37
    Up 1.6 1.7 3.4 3.9 6 7.6
BT Infinity 1 up to 52 Mbps (FTTC)A (0.5)Down 11 15.5 26.6 26.8 37.5 44.5
    Up 2.2 3.2 5.1 5.3 7.6 8.6
Zen Internet up to 38 Mbps (FTTC)A (0.3)Down 10 14.6 26 24.5 35 37
    Up 2.1 3.4 6.5 5.9 8.7 9
AAISP up to 38 Mbps (FTTC)A (0.4)Down 8.9 15.8 25.4 24.2 34.3 36
    Up 1.9 2.7 6 5.6 8.1 8.9
EE FIbre up to 38 Mbps (FTTC)C (1.5)Down 10.2 14.3 25 23.9 33.8 35.7
    Up 2.4 3.2 5.1 5.2 7.5 8.3
Sky Fibre up to 38 Mbps (FTTC)A (0.5)Down 10.6 15 24.3 23.5 32.7 35.8
    Up 2.5 3.5 5.5 5.5 7.8 8.4
TalkTalk Fibre up to 38 Mbps (FTTC)A (0.5)Down 10.7 14.9 23.3 23.4 33.4 36.6
    Up 2.3 3.2 5.2 5.3 7.5 8.4
Vodafone up to 38 Mbps(FTTC)A (0.7)Down 10.3 14.3 22.8 22.5 31.3 35.2
    Up 2.3 3.2 5.2 5.3 7.7 8.2
Virgin Media up to 50 Mbps (cable)B (1.1)Down 2.8 6 21.6 24.3 44 52.2
    Up 0.7 1.3 2.5 2.1 2.9 3.1
Ask4 (FTTP)A (0.6)Down 3.6 5.7 21.5 31 57.7 70.1
    Up 1 1.7 4.7 13.2 9.8 35.4
Smaller Providers up to 38 Mbps (FTTC)A (0.7)Down 5.7 9.5 20.3 20.7 32.2 36.2
    Up 1.7 2.1 4.8 5 8.1 8.8
EE Mobile 3G/4GC (1.3)Down 3.9 7.1 19.6 27.1 39.2 56.4
    Up 0.5 0.9 3.6 6.6 10.5 17
Quickline (Fixed Wireless)B (0.8)Down 5.1 9 15 21.4 29.1 41.6
    Up 0.5 1.3 6.5 9.1 9.5 19.9
Vodafone Mobile 3G/4GC (1.3)Down 3 6 14.5 19.7 31.2 45.8
    Up 0.6 1.1 3 5 8.4 13.7
Relish 4G LTE (Fixed Wireless)C (1.3)Down 2.7 5.9 12.6 16.2 27.6 31.4
    Up 0.2 0.4 1.9 2.6 4.6 5.4
O2 Mobile 3G/4GC (1.7)Down 1.8 3.6 11.7 15.2 24.6 32.7
    Up 0.5 1 2.4 4.2 6.4 11.2
Three 3G/4GC (1.3)Down 2.4 4.1 11.2 16.8 26.9 41.5
    Up 0.5 0.9 1.9 4.5 7.7 12.7
O2 WifiD (1.9)Down 0.9 2.3 10.3 13.7 21.1 27.5
    Up 0.4 0.7 2.5 3.2 5.2 6.7
IDNet (ADSL/ADSL2+)A (0.7)Down 2.1 2.9 6.9 7.4 10.5 13.9
    Up 0.3 0.3 0.6 0.6 0.9 0.9
BT WiFiB (0.8)Down 1.4 2.8 6.8 9.7 9.4 21.6
    Up 0.3 0.5 1.9 4.9 7.6 11.2
Origin Broadband ADSL/ADSL2+A (0.7)Down 0.9 2.1 4.2 5.3 8.4 10.4
    Up 0.3 0.4 0.5 0.5 0.7 0.7
Vodafone ADSL2+B (0.9)Down 0.9 2 6 7.5 12.9 16.5
    Up 0.2 0.3 0.6 0.6 0.8 1
Sky ADSL2+A (0.6)Down 1.2 2.3 5.9 7.1 11.8 15.1
    Up 0.3 0.4 0.6 0.6 0.8 0.9
KCOM ADSL2+A (0.5)Down 2.3 3.2 5.9 6.9 10.8 13.3
    Up 0.3 0.4 0.6 0.5 0.7 0.7
Plusnet ADSL/ADSL2+A (0.6)Down 1 2 5.8 7 11.9 15
    Up 0.3 0.3 0.6 0.6 0.8 0.9
Zen Internet ADSL/ADSL2+B (0.7)Down 0.7 1.9 5.6 6.7 11.8 14.4
    Up 0.2 0.3 0.5 0.5 0.8 0.9
Daisy Wholesale ADSL/ADSL2+A (0.6)Down 1 1.8 5.6 6.6 11.2 14.5
    Up 0.2 0.3 0.6 0.6 0.8 0.9
EE ADSL/ADSL2+A (0.7)Down 1 1.9 5.5 6.6 11.6 14.5
    Up 0.3 0.4 0.7 0.6 0.9 1
TalkTalk ADSL2+A (0.6)Down 0.8 1.7 5.4 6.4 10.9 13.8
    Up 0.3 0.4 0.6 0.6 0.7 0.8
BT ADSL/ADSL2+A (0.6)Down 0.8 1.7 5 6.6 11.9 15.5
    Up 0.2 0.3 0.5 0.5 0.8 0.9
Eclipse Internet ADSL/ADSL2+A (0.7)Down 0.8 1.6 4.9 6.1 9.3 14.7
    Up 0.3 0.3 0.6 0.6 0.8 0.9
Demon Internet ADSL/ADSL2+A (0.6)Down 0.5 1.7 4.9 5.8 9.5 12.3
    Up 0.3 0.3 0.5 0.5 0.7 0.8
Entanet ADSL/ADSL2+A (0.7)Down 0.2 1.1 4.3 4.8 7.5 10.7
    Up 0.3 0.3 0.6 0.6 0.8 0.9
Origin Broadband ADSL/ADSL2+A (0.7)Down 0.9 2.1 4.2 5.3 8.4 10.4
    Up 0.3 0.4 0.5 0.5 0.7 0.7

The BT Infinity (FTTP- full fibre) products have moved up the table a little and this is down to a change in the algorithm (if we wanted to be cutting edge we'd say the AI had learnt) that determines the product category and this change has occurred due to some work on the coverage side where a lot of time has been spent looking at new build premises and types of service made available - the good news is that Openreach and its full fibre for new builds shift looks real.

Hyperoptic and its figures are going to be a bit confusing until such time as it gets its older 20 and 100 Mbps customers on to the 30 and 150 Mbps tiers, but given this seems to require a contract extension for existing customers this will take some time. So for now we have not tweaked the product detection algorithm but will keep an eye on this.

Plusnet and its up to 38 Mbps FTTC service has flipped in our systems to an up to 38 Mbps download and up to 9.5 Mbps service, there are those who have not been upgraded in November from the older up to 1.9 Mbps service but the roll-out for this upgrade is expected to continue.

The 'free' upgrades over at BT Consumer where those who were capped by the 55 Mbps sync limit of the up to 52 Mbps FTTC service means our system is likely to be considering some of those to be on the Infinity 2 product, so bear this in mind when comparing the Infinity 1 service to other providers. We suspect that the upgrade programme is calculated to allow them to keep advertising as up to 52 Mbps once the new advertising rules kick in. 

Comments

Why is EE quality metric (on FTTC) so poor, (seen this http://forums.thinkbroadband.com/freeserve/4561557-ee-quality-metric-on-tbb.html)

Would browsing and streaming be affected with the slow "ramp up" to full speed?

Ian

  • ian007jen
  • 11 days ago

Hard to say for sure, the speed test is not unlike a complex web page with lots of large graphics, so maybe if viewing sites like that you might notice it, but many people don't have the comparison to other connections to know how much better or worse things can be

http://tbb.st/1512407027738449055
http://tbb.st/1512140074314468255
http://tbb.st/1512120103700330355

The last test is better but not obvious what the difference is, so it does not affect some people so what is the cause is unknown

  • andrew
  • thinkbroadband staff
  • 11 days ago

Wed 06/12/2017 21:25 1.69 Mbps 0.04 Mbps 92.6.238.175 TalkTalk
Fri 01/12/2017 23:06 3.19 Mbps 0.61 Mbps 92.8.225.67 TalkTalk
Mon 27/11/2017 21:48 4.07 Mbps 0.64 Mbps 92.8.227.61 TalkTalk
Thu 23/11/2017 11:08 4.44 Mbps 0.61 Mbps 92.6.238.57 TalkTalk
Wed 22/11/2017 23:32 1.73 Mbps 0.04 Mbps 92.6.236.8 TalkTalk
Tue 21/11/2017 18:45 2.21 Mbps 0.04 Mbps 92.6.238.191 TalkTalk

This from Bridge of Weir exchange. When joined many years ago we were given £200 by our Scottish government to pay for the connection. we got around 7 Mbps now just look at it ! Total disgrace is the only answer. This speed had just got slower and slower since fiber arrived at the exchange and Bt and other pinch all the speed away from our cooper wiring. We are in a Rural location so BT have taken .gov money and have not supplies us with Fiber and it looks like they wont !

  • trains
  • 9 days ago

VM for me all the way, no other isp provides better services for me personally.

  • MosesBoss49910
  • 6 days ago

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