Broadband News

UK Broadband Speed Test Results For September 2017

Welcome to October and the monthly batch of speed test results for broadband providers across the United Kingdom.

The much awaited change in how broadband speeds should be advertised is yet to take place, but with some providers making changes to their product line-ups it may not be far away now.

In addition to being at the start of a month it was the end of Q3 2017 and our geographic breakdown and technology analysis is already available on our coverage and speeds site.

The 60 Fastest UK Broadband Providers and Services in September 2017 (Ordered by Median Download Speed)
Smaller providers without enough geographic data samples are not include
All speeds in Mega bits per second - Mbps
ProviderQualityDirectionSpeed of bottom 10%Speed of bottom 20%MedianMeanSpeed of Top 20%Speed of Top 10%
Hyperoptic GigabitA (0.4)Down 100.5 103.5 272.5 330.3 520.5 700.3
    Up 35.2 84.5 157.1 257.1 270.7 385.9
Virgin Media 300 MbpsA (0.7)Down 46.7 59 108.9 124 197.4 216.6
    Up 12.5 12.8 17.6 19.5 21.1 22.8
Virgin Media 200 MbpsA (0.7)Down 31.5 42 78.2 84.5 119.2 153.9
    Up 6.2 7.3 10 9.7 11.9 12.1
BT Infinity 3 & 4 (FTTP)A (0.3)Down 50.6 62.5 75 112.2 187.3 205.3
    Up 19.5 19.9 20.9 23.3 27 29.9
Zen Internet (FTTH)A (0.6)Down 18 32.2 69.4 77.4 98.8 140.8
    Up 6.5 11.5 18.9 21.6 21.2 22
AAISP up to 76 Mbps (FTTC)A (0.1)Down 31.4 39.8 59.8 55.1 73.4 74
    Up 9.6 10.9 16 14.6 18 18.4
IDNet up to 76 Mbps (FTTC)A (0.1)Down 34.9 40.8 58.3 55.3 69.9 72.7
    Up 8.9 10.3 17 15.3 18.3 18.5
BT Infinity 2 (FTTC)A (0.2)Down 37.4 43.1 53.5 54.4 68.5 73
    Up 9.5 10.3 15.5 14.5 18.1 18.4
Zen up to 76 Mbps (FTTC)A (0.2)Down 32.6 39.9 52.7 53.1 70.7 73.8
    Up 9.4 11.5 16.5 15.4 18.3 18.7
BT Infinity 2 (FTTP)A (0.3)Down 31.7 41.2 50.3 54.7 59.3 80.3
    Up 9.5 9.9 10.5 12.2 15.7 17.7
Gigaclear(FTTP)A (0.5)Down 18.1 29.1 49.9 74.3 90.9 168.5
    Up 12.6 22.3 39.4 60.1 68.2 126.8
KCom Lightstream (FTTP)A (0.6)Down 20.8 26.2 48.2 70.9 98.2 157.4
    Up 4.5 4.8 11 18.1 27.2 28.4
EE Fibre Plus up to 76 Mbps (FTTC)D (2.0)Down 30 38 47.6 49.3 65 70.9
    Up 8.6 10.2 15.1 14.2 18.2 18.6
Small Providers up to 76 Mbps (FTTC)A (0.2)Down 20.2 30 46.5 47.7 66.3 73.1
    Up 8.9 10.5 17 22.4(*) 25.4 (*) 46.3 (*)
Sky Fibre Pro up to 76 Mbps (FTTC)A (0.4)Down 32.3 38.2 45.7 47.7 59.7 68.3
    Up 7 9.5 14.3 13.5 17.9 18.5
TalkTalk Fibre Plus up to 76 Mbps (FTTC)A (0.3)Down 32.4 38.3 45.2 48 60.2 68.2
    Up 6.1 8.6 12.8 12.9 17.8 18.3
Virgin Media 100 MbpsB (0.8)Down 16.9 24.4 44.6 48.5 74 83.3
    Up 3.6 4.2 5 4.9 5.8 6
Vodafone up to 76 Mbps (FTTC)A (0.4)Down 28.4 35.9 43.8 45.5 55.9 63.4
    Up 8.1 9.8 13.6 13.3 17.3 17.9
Hyperoptic 100 Mbps (FTTP)A (0.4)Down 15.9 26.3 43.7 45.1 66.2 76.8
    Up 5.4 14.3 31.4 33.9 50.1 62.7
Plusnet Fibre Extra up to 76 Mbps (FTTC)A (0.3)Down 15.9 23.7 39.4 40.8 58.7 69
    Up 2.7 4.1 8.5 9.6 16.6 18.1
Sky (FTTH)B (1.0)Down 10.8 20.3 38.4 68.7 105.5 129.1
    Up 3.5 4 8.2 21 15.9 42.6
TalkTalk (FTTH)B (0.8)Down 12.5 19 37.4 59.7 94.5 122.5
    Up 1.9 3 8.8 16.1 18.7 34.9
Plusnet (FTTH)A (0.3)Down 9.2 23.9 35.9 49.2 73.9 84.2
    Up 1.7 1.8 6.1 9.8 18.8 21
Daisy Wholesale(FTTC)A (0.4)Down 13.3 19.1 35 36.7 54.6 67.5
    Up 3.3 4.6 9.2 11.7 17.9 18.8
Eclipse Broadband (FTTC)A (0.3)Down 11.4 17.2 32.8 35.4 54.7 65.4
    Up 1.7 2.2 7.8 11.3 16.1 18.1
Entanet (FTTC)A (0.5)Down 10.5 17.4 32.2 36.2 61.9 69.1
    Up 1.8 2.5 10.2 15.4 18.6 25.5(*)
CableCom (WarwickNet)C (1.2)Down 1.6 3.6 30.4 48.5 93.9 107.2
    Up 4.1 5.7 16.5 41.1 76.1 101
Ask4 (FTTP)A (0.6)Down 4.8 9.7 30.4 39 66.6 96.1
    Up 1.3 2.6 4.8 9.9 11.8 19.9
BT Infinity 1 up to 52 Mbps (FTTP)B (0.8)Down 10.2 17.1 29.9 28.8 39.9 44.9
    Up 2 3.2 5.3 5.4 8 8.7
BT Infinity 1 up to 52 Mbps (FTTC)A (0.4)Down 12.3 17.8 29.7 29.9 43.3 49.2
    Up 2.4 3.4 5.6 5.7 8.5 8.9
Plusnet Fibre up to 38 Mbps (FTTC)A (0.3)Down 12.2 18.2 27.7 26.2 36.1 37.1
    Up 1.3 1.5 1.7 1.6 1.8 1.8
EE Fibre up to 38 Mbps (FTTC)C (1.6)Down 10.1 15.4 26.3 24.7 34.5 36
    Up 2.3 3.4 5.3 5.4 7.8 8.5
Zen Internet up to 38 Mbps (FTTC)A (0.3)Down 10.3 16.2 25.8 24.4 34 36.7
    Up 2.3 3.5 5.9 5.8 8.4 9
Post Office Fibre (FTTC)B (0.8)Down 10.7 14.2 25.1 26.2 37.2 37.7
    Up 1.7 2.7 5.7 6.2 9 10.6
Sky Fibre up to 38 Mbps (FTTC)A (0.5)Down 11.4 15.6 24.6 23.8 32.4 35.6
    Up 2.4 3.4 5.4 5.5 7.8 8.5
Vodafone up to 38 Mbps (FTTC)A (0.6)Down 11.4 15.9 24.4 24 33 36.4
    Up 2.4 3.5 5.4 5.4 7.6 8.3
TalkTalk Fibre up to 38 Mbps (FTTC)A (0.5)Down 11.6 16.1 24.3 24.2 34 36.7
    Up 2.3 3.2 5.2 5.3 7.7 8.5
Virgin Media 50 MbpsB (1.1)Down 2.2 5.9 21.5 24.2 43.1 51.8
    Up 0.7 1.2 2.4 2.1 2.9 3.1
EE Mobile 3G/4GC (1.2)Down 3.6 6.6 20.6 26.5 40.2 58.7
    Up 0.4 0.7 3 5 8.6 12.3
Other Providers up to 38 Mbps (FTTC)A (0.7)Down 6.2 9.8 20.1 20.5 32.3 36.1
    Up 1.6 2 4.5 4.8 7.4 8.7
O2 WiFiC (1.4)Down 0.9 2.4 14.6 16.7 22 40.6
    Up 0.3 0.7 1.7 3.1 4.4 7.9
Quickline (Fixed Wireless)B (0.9)Down 4 5.7 14.5 13.6 17.3 23.9
    Up 0.5 1.5 5.9 5.5 8 11.1
Vodafone Mobile 3G/4GC (1.5)Down 3.5 6 13.5 19.3 30.2 41.4
    Up 0.5 0.8 2.2 4 6.2 9.5
O2 Mobile 3G/4GC (1.7)Down 1.6 3.4 11.4 15 23.4 33.4
    Up 0.4 0.6 1.8 3.2 5.1 8.1
Relish 4G LTEC (1.4)Down 1.8 3.6 10 12.5 22 26.4
    Up 0.2 0.3 1.1 1.8 3 4.5
Three Mobile 3G/4GC (1.3)Down 1.5 3.1 9.7 15.5 25.8 39.1
    Up 0.3 0.6 1.7 4.3 7.9 12.1
IDNet ADSL/ADSL2+A (0.3)Down 2.9 3.5 7.4 8.5 13.1 15.7
    Up 0.3 0.3 0.6 0.6 0.8 1
KCom ADSL/ADSL2+A (0.6)Down 1.2 2.9 7.3 7.8 12.8 14.1
    Up 0.2 0.3 0.6 0.5 0.7 0.7
Zen Internet ADSL/ADSL2+A (0.4)Down 1.2 2.7 6.5 7.7 12.9 15.8
    Up 0.3 0.3 0.6 0.6 0.9 0.9
Demon ADSL/ADSL2+A (0.4)Down 0.4 1.4 2.1 6.3 7.1 11.3
    Up 0.3 0.4 0.6 0.6 0.8 0.9
Vodafone ADSL/ADSL2+A (0.7)Down 0.7 1.8 6 7 12.3 15.5
    Up 0.3 0.4 0.7 0.7 0.9 1.1
Sky ADSL2+A (0.6)Down 1.1 2.2 5.8 7 11.9 15
    Up 0.3 0.4 0.6 0.6 0.8 0.9
Plusnet ADSL/ADSL2+A (0.7)Down 0.9 1.8 5.6 6.9 12 15.4
    Up 0.3 0.3 0.6 0.6 0.8 0.9
EE ADSL/ADSL2+A (0.7)Down 0.9 1.9 5.4 6.6 11.7 14.7
    Up 0.3 0.3 0.6 0.6 0.9 0.9
Entanet ADSL/ADSL2+A (0.4)Down 0.4 1.1 5.3 5.7 8.9 11.5
    Up 0.2 0.3 0.6 0.5 0.8 0.9
TalkTalk ADSL2+A (0.6)Down 0.8 1.7 5.2 6.4 11 13.8
    Up 0.2 0.4 0.6 0.6 0.7 0.8
BT WiFiB (1.1)Down 0.9 1.8 5.1 8.7 11.3 21.4
    Up 0.2 0.3 0.9 3.1 3.9 6.5
Daisy Wholesale ADSL2+A (0.5)Down 0.5 1.5 5 6.5 11.2 15.4
    Up 0.2 0.3 0.5 0.5 0.7 0.9
BT ADSL/ADSL2+A (0.6)Down 0.7 1.6 4.8 6.3 11 14.8
    Up 0.2 0.3 0.5 0.5 0.8 0.9
Eclipse Internet ADSL/ADSL2+A (0.7)Down 0.8 1.4 4.4 5.8 10.4 13.2
    Up 0.3 0.3 0.6 0.6 0.8 0.9

The Quality column has had the A to F grading system introduced which will be rolled out onto the speed test itself later in October, we will continue to display the actual figure, but a simple A to F scale makes it easier for people to assess whether an individual test was deemed a good test or not. The scale as usual is:

  • Under 0.8 (Grade A): Very good connection, should have no issues with gaming and streaming if underlying speed is sufficient
  • 0.8 to 1.2 (Grade B): Good connection, not expected to have issues with streaming or slow web page loading
  • 1.2 to 1.8 (Grade C): The score usually seen on Wi-Fi and 3G/4G services and the odd dip in speed may be noticeable when streaming films for example
  • 1.8 to 2.2 (Grade D: Your connection or Wi-Fi is affecting your experience and web pages may arrive in fits and starts
  • 2.2 to 3(Grade E): Connection is likely to be heavily congested and streaming will be difficult. It is worth checking no-one in the property is also heavily using the connection
  • Over 3 (Grade F): Very bad, either software is causing test to be spiky, processor on computer is overloaded or you have a bad broadband connection

(*) We have not had opportunity to sift out the tests that some some smaller regional providers are recording and these mainly appear to be down to operators utilising the CityFibre and other metro networks. CityFibre itself does not currently appear in the table but we are recording a slowly increasing number of results which obviously once the number becomes reliable statistically we will feature them.

The Quality Score results for EE remain a mystery still, some people with EE do get great results but enough are not that score is impacted, the current theory is that this may be down to perhaps Wi-Fi on the Brightbox routers and those getting good results are using Ethernet or third party hardware.

The TalkTalk and Sky full fibre entries are the result of the CityFibre joint venture in York, and some FTTH trials Sky has run in the past.

No G.fast services are listed yet, because none of the providers have properly launched a retail service and while lots of people are seeing G.fast pods appear these are still dormant (i.e. not ready for service). We do see a very small number on the G.fast product but the volume is so low that we must issue a these figures are an indication only and we do not consider them reliable statistically yet, but we have a median download speed of 178 Mbps and upload 37.6 Mbps and a quality score of 0.2.

The recent Infinity 1 upgrade to an up to 76 Mbps service does not appear to have impacted the stats for September but we will keep an eye out to see how things change, what we should see is the combined BT Infinity FTTC speed increase from its download median of 36 Mbps (mean 36.6 Mbps) as those hitting the top 52 Mbps speeds are allowed to go faster.

Comments

BT Infinity 1 up to 52 Mbps (FTTP)(which does not have a Grade) is nearly the same as BT Infinity 1 up to 52 Mbps (FTTC)

I would have expected there to be a big difference so what don't I understand?

  • zhango
  • about 1 month ago

Grade fixed....

Smaller sample size, so those playing with Wi-Fi issues may have an impact, plus never totally sure if all the old 38/9.5 FTTP users ever got uplifted to 52/9.5. One report that the up to 76 Mbps is happening though for both C & P

Remember FTTP does not solve the differences at peak times its possible we see more of the FTTP users during peak hours.

  • andrew
  • thinkbroadband staff
  • about 1 month ago

Thanks,

I was with BT Inf 1 FTTC for the last two years and the Fibre Cab is directly outside my property so 'nearly' FTTP but the download speed was very consistent at any time of day. I appreciate that's just my exchange and my cab but I was very impressed with the BT system.

I'm now with Vodafone and, although I'm pleased with it, the single thread speed test does show a significant drop at peak times - as in about 37 Meg down to under 20 Meg

All interesting stats though.

  • zhango
  • about 1 month ago

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