Broadband News

UK Broadband Speed Test Results for August 2017

Another month has passed and while September may have sneeked up on a lot of us we are ready with the speed test results for the month of August. August saw TalkTalk complete the move from a 40/2 wholesale product to a 40/10 on its entry level VDSL/FTTC service leaving just Plusnet as the mainstream provider selling the slower upload variant and this is reflected in the various figures.

It is worth highlighting that while the ADSL/ADSL2+ products prop up the bottom of the table they are still hugely popular, hence why when in other articles or people look at our geographic analysis the averages for counties, cities and towns are still so low.

The 60 Fastest UK Broadband Providers and Services in August 2017 (Ordered by Median Download Speed)
Smaller providers without enough geographic data samples are not include
All speeds in Mega bits per second - Mbps
ProviderQualityDirectionSpeed of bottom 10%Speed of bottom 20%MedianMeanSpeed of Top 20%Speed of Top 10%
Hyperoptic Gigabit0.4Down 101 112.8 230.9 330.2 603.8 783.8
    Up 94.1 108 191.8 297.1 499.4 701.1
Virgin Media 300 Mbps0.7Down 47.4 64.5 130.1 135.1 213.1 218.2
    Up 12.3 12.7 16.9 18.2 21 21.8
TalkTalk UFO (FTTH)0.6Down 10.9 24.4 93 91.4 120.6 170.1
    Up 2.5 5.3 9.3 29.4 36.1 62.2
BT Infinity 3 & 4 (FTTP)0.3Down 51.6 63.4 80.7 116.6 191.7 210.1
    Up 19.4 19.8 21 22.7 28.3 30.5
B4RN0.6Down 12 42 80.1 117.1 141.7 229.1
    Up 8.5 27.3 62.2 131.4 200.7 475.9
Virgin Media 200 Mbps0.7Down 31.8 42.2 76.3 83.7 117.6 152.2
    Up 6.3 7.4 10 9.7 11.8 12.1
AAISP up to 76 Mbps (FTTC)0.1Down 39.7 48.5 66.3 61.3 73.1 73.8
    Up 10.8 12.5 16.7 15.4 18.2 18.5
IDNet up to 76 Mbps (FTTC)0.1Down 39.5 44.9 59.6 58.2 71.7 74.6
    Up 7.5 9.8 15.6 14.7 18.1 18.5
Zen up to 76 Mbps (FTTC)0.1Down 28.6 37.5 55.2 55.5 70.8 73.9
    Up 8.9 10.2 15.9 14.8 18.4 18.7
BT Infinity 2 (FTTC)0.2Down 35.8 42.7 53 53.9 68 72.8
    Up 9.4 10.3 15.3 14.5 18.1 18.4
BT Infinity 2 (FTTP)0.3Down 37.4 42.7 51.2 58 64 82.1
    Up 9.5 9.9 10.4 12 15.3 17.5
Gigaclear 100 Mbps(FTTP)0.5Down 19.3 27.1 48.8 47.8 61.2 83.2
    Up 11.4 18.8 37.4 39.4 54.2 71.5
KCom Lightstream (FTTP)0.6Down 17.9 28.4 47.9 63.9 79.7 137.1
    Up 4 4.5 9.1 15.1 25.7 28.3
Small Providers up to 76 Mbps (FTTC)0.2Down 18.6 29.7 46.8 47.8 65.6 74
    Up 8.5 10.6 16 19.8 21.1 (*) 44.6 (*)
Vodafone up to 76 Mbps (FTTC)0.4Down 27.7 36.3 46.3 47.1 60.8 69.4
    Up 9.3 10.4 15.1 14.2 17.8 18
EE Fibre Plus up to 76 Mbps (FTTC)1.8Down 28.7 36 46 47.7 61.4 68.1
    Up 8.3 9.9 14.1 13.6 18 18.5
Virgin Media 100 Mbps0.8Down 18.8 26.8 45.9 49.6 74.4 84.7
    Up 3.6 4.1 5 4.9 5.8 6
Sky Fibre Pro up to 76 Mbps (FTTC)0.4Down 32.2 38.3 45.9 48.3 61 68.5
    Up 6.6 9 13.5 13.1 17.8 18.4
Hyperoptic 100 Mbps (FTTP)0.5Down 22.6 29.8 44.9 47.4 67.6 75.5
    Up 8.9 15.9 35 35.2 48.6 65.1
TalkTalk Fibre Plus up to 76 Mbps (FTTC)0.4Down 32.5 38.1 43.4 46.9 57.6 67.8
    Up 6.1 8.6 12.8 12.9 17.8 18.3
Plusnet Fibre Extra up to 76 Mbps (FTTC)0.4Down 18 24.4 39.4 41.4 59.5 69
    Up 2.7 4.3 8.8 9.7 16.3 18
SeeTheLight/IFNL (FTTP)0.9Down 7.5 18.1 38.9 42.3 54.9 69.7
    Up 3.1 9.5 11.4 19.2 12.2 23.7
Plusnet (FTTP)0.3Down 13.9 20.6 37.1 49.7 74.5 84.8
    Up 1.5 1.8 7.3 9.5 17.9 21.5
Daisy Wholesale(FTTC)0.4Down 11 18.1 35.3 36.8 54.6 68.3
    Up 2.7 4.5 9 10.6 16.8 18.4
Entanet (FTTC)0.3Down 8.3 11.5 34.4 35.5 57.4 69.2
    Up 1.9 3 9.5 13.5 18.2 30.6(*)
Origin Broadband (FTTC)0.8Down 12.6 19.6 30.9 30.3 40.6 43.4
    Up 2.3 3.7 7.1 7 9.5 12.4
IDNet up to 38 Mbps (FTTC)0.1Down 17.4 20.2 30.7 28.5 36.8 37.2
    Up 2.2 3.2 6.4 6 8.5 9.1
BT Infinity 1 up to 52 Mbps (FTTC)0.4Down 12.4 18 29.8 30 42.9 49
    Up 2.3 3.4 5.6 5.7 8.5 8.9
BT Infinity 1 up to 52 Mbps (FTTP)0.9Down 14.3 18.9 29.1 29.2 38.5 44.6
    Up 3.3 3.9 6.1 6 8.2 8.8
Plusnet Fibre up to 38 Mbps (FTTC)0.3Down 14.9 20.3 29 27.4 36.2 37.2
    Up 1.3 1.5 1.7 1.6 1.8 1.8
Eclipse Internet (FTTC)0.4Down 9.1 14 28 31.5 46.7 60.5
    Up 1.8 2.4 8.1 11.3 17.1 18.4
Vodafone up to 38 Mbps (FTTC)0.6Down 11.9 16.6 26.4 25.1 33.5 36.3
    Up 2.4 3.3 5.3 5.3 7.4 8.2
Post Office Fibre (FTTC)0.6Down 13.1 14.7 26.1 27.1 37.1 41
    Up 2.2 2.9 5.3 6.1 8.9 9.4
EE Fibre up to 38 Mbps (FTTC)1.8Down 10.9 15.2 25.8 24.6 34.5 35.9
    Up 2.3 3.3 5.4 5.4 7.9 8.5
Zen Internet up to 38 Mbps (FTTC)0.4Down 10.3 15.2 25.3 24.2 34.8 37.1
    Up 2.1 3.5 6.3 5.9 8.3 8.9
Sky Fibre up to 38 Mbps (FTTC)0.5Down 10.8 15.4 24.8 23.9 32.6 35.9
    Up 2.3 3.4 5.4 5.4 7.8 8.5
TalkTalk Fibre up to 38 Mbps (FTTC)0.5Down 11.4 16.1 24 24.1 34 36.7
    Up 2.2 3.1 5.2 5.3 7.7 8.5
Virgin Media 50 Mbps1.1Down 2.2 5.7 21.2 23.9 43.1 51.6
    Up 0.7 1.3 2.4 2.1 2.9 3.1
EE Mobile 3G/4G1.3Down 3.2 6.3 20 28 41 59.9
    Up 0.4 0.6 2.6 4.6 8 11.4
Other Providers up to 38 Mbps (FTTC)0.6Down 6.4 9.3 19.5 20.1 31.3 35.9
    Up 1.6 2.1 4.1 4.7 7.7 8.6
Vodafone Mobile 3G/4G1.5Down 3.1 5.7 16.3 20.7 32.5 44.5
    Up 0.5 0.9 2.9 4.1 6.8 9.4
Airband (Fixed Wireless)0.7Down 1.8 6.8 15.6 15.9 27.1 30
    Up 0.5 0.9 1.9 3.4 4.7 7.6
Quickline (Fixed Wireless)1.4Down 5.1 7.1 12.3 14 19.2 26.5
    Up 0.6 1.2 4.6 5 6.9 10

O2 WiFi

1.4Down 4 5.7 11.8 20.1 34.9 42.4
    Up 0.4 0.6 1.6 3 5.1 7.8
O2 Mobile 3G/4G1.6Down 1.8 4.1 10.9 15.2 23.1 33.3
    Up 0.4 0.6 1.7 3 4.7 7.4
Relish 4G LTE1.7Down 1.1 3.5 10.6 17.6 29.3 32.4
    Up 0.2 0.4 1.5 2.1 3.4 5.1
Three Mobile 3G/4G1.3Down 1.7 3.7 9 15.4 25.4 37.7
    Up 0.4 0.6 1.6 4.1 6.8 11.1
IDNet ADSL/ADSL2+0.3Down 1.6 3 7 7.8 12.2 15.1
    Up 0.3 0.3 0.7 0.6 0.9 0.9
Vodafone ADSL/ADSL2+0.8Down 0.6 1.6 5.2 6.8 11.6 15
    Up 0.3 0.4 0.6 0.6 0.9 1
KCom ADSL/ADSL2+0.5Down 1.4 3.3 6.7 7 10.8 13.5
    Up 0.2 0.4 0.6 0.5 0.7 0.8
BT WiFi1.5Down 0.9 2.6 6.3 10.7 11.9 30.4
    Up 0.2 0.3 1.6 5.6 5.3 12.9
Zen Internet ADSL/ADSL2+0.5Down 1.1 2 6.3 7.2 12.2 15.8
    Up 0.3 0.3 0.6 0.6 0.9 0.9
Plusnet ADSL/ADSL2+0.6Down 0.8 1.7 5.6 6.9 12.1 15.5
    Up 0.2 0.3 0.6 0.6 0.8 0.9
Sky ADSL2+0.6Down 1.1 2.1 5.6 6.8 11.5 14.7
    Up 0.3 0.4 0.6 0.6 0.8 0.9
EE ADSL/ADSL2+0.7Down 0.9 1.8 5.3 6.5 11.3 14.5
    Up 0.2 0.3 0.6 0.6 0.9 0.9
Daisy Wholesale ADSL2+0.5Down 0.4 1.5 5.3 6.6 11.6 15.8
    Up 0.2 0.3 0.5 0.5 0.8 0.9
Vodafone ADSL/ADSL2+0.8Down 0.6 1.6 5.2 6.8 11.6 15
    Up 0.3 0.4 0.6 0.6 0.9 1
TalkTalk ADSL2+0.6Down 0.7 1.6 5.1 6.3 10.9 13.9
    Up 0.2 0.3 0.6 0.5 0.7 0.8
BT ADSL/ADSL2+0.6Down 0.7 1.5 4.7 6.2 10.8 14.7
    Up 0.2 0.3 0.5 0.5 0.8 0.9

The Quality column has had a revamp this month, the previous minimum cap of 1.0 has been removed to make it easier to differentiate between the many providers who seemed able to average the score of 1. Therefore there is a small adjustment to our wording we use to describe the quality score.

  • Under 0.8: Very good connection, should have no issues with gaming and streaming if underlying speed is sufficient
  • 0.8 to 1.2: Good connection, not expected to have issues with streaming or slow web page loading
  • 1.2 to 1.8: The score usually seen on Wi-Fi and 3G/4G services and the odd dip in speed may be noticeable when streaming films for example
  • 1.8 to 2.2: Your connection or Wi-Fi is affecting your experience and web pages may arrive in fits and starts
  • Over 2.2: Connection is likely to be heavily congested and streaming will be difficult. It is worth checking no-one in the property is also heavily using the connection

EE FTTC services stand out with poor scores and we can see this in users tests, since a good number of users appear to have a slow ramp up before reaching their actual speed, this generally happens fast enough to not affect the median score. This pattern appears to be unique to EE FTTC customers and as such we have no precise explanation yet, but will continue to try and find a pattern that might explain it. One thought was that almost all EE customers were testing over a Wi-Fi rather than Ethernet but the ramp up is not characteristic for tests we know are done over Wi-Fi on other providers. 

(*) a few packages are marked up with an asterisk to highlight that we think that the reason for the 'impossible' speeds on these products appears to be down to providers such as Entanet (owned by CityFibre) and some of the smaller regional providers now connecting small business customers via the Metro Ethernet products (full fibre) from CityFibre.

Comments

What is the definition of the 'quality' metric? Are low numbers 'good'? Perhaps I have guessed incorrectly. If so, then you ought to re-define the thing with a new mapping function so good is associated with higher numbers surely?

  • CecilWard
  • 3 months ago

Low is good, there is a table showing a verbal interpretation below the large table.

Will be moving to a A through F grading system in due course- probably.

  • andrew
  • thinkbroadband staff
  • 3 months ago

Which figure is used from the speed tests? single or multi threaded?

I noticed several months ago speedtests from here became more erratic.

Speedtest just now https://www.thinkbroadband.com/speedtest/1504431109668770055 (spikey speed in single and multithread)
April and the majority of result before April https://www.thinkbroadband.com/speedtest/149228084633602745528 more or less flat line and 1x and 6x line up exactly.

  • miken06
  • 3 months ago

Change from flash which had a lot of smoothing in the data, the new version without flash has a little less smoothing to make it easier to identify peaks and troughs for people

The results in this table are from multi-thread as not all of the white label versions of the tester use both single and multiple threads, due to the extra time it takes test to run

  • andrew
  • thinkbroadband staff
  • 3 months ago

It's fascinating to see the uncapped quality scores and well done to the cluster of AAISP, IDnet, and Zen competing for the quality crown. They're all known for their focus on the quality of their networks and attention to things like latency and jitter that are often ignored by the big providers and it's great to have a real-life benchmark that measures and demonstrates that.

  • JJC1138
  • 2 months ago

WOW, can't believe I am in the top 10% on VM100, and getting an even better speed then VM200 median. Mind you I still think that is sub standard believing that one should get within + or - 5% of the nominal speed 95% of the time. Seemingly less than 5% achieve that.

I think it is high time that some industry standards of acceptable performance were established and Providers penalised if they are consistently outside those acceptable standards.

  • Mikejc
  • 2 months ago

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