Broadband News

Peak and off peak performance at largest broadband providers in June 2017

It is time to take a harder look at what the masses of speed test results that we get from our broadband speed test tell us about the largest broadband providers and by looking at this each month of the year over time it is possible to get a sense for which providers get closest to keeping people happy during the busiest times of the day.

Off-Peak Tests Results June 2017
Off-Peak defined as midnight to 5.59pm
Median Average
Provider

tbbx1 Test
(1 download)

httpx6 Test
(6 downloads)
% differenceUpload SpeedQualityLatency
BT 25.9 Mbps 29.1 Mbps -11% 5.9 Mbps 1.00 41ms
EE 11.3 Mbps 12.3 Mbps -8.1% 0.8 Mbps 1.00 49ms
Plusnet 19.7 Mbps 22.2 Mbps -11.1% 1.6 Mbps 1.00 48ms
Sky 13.6 Mbps 16.4 Mbps -17.1% 3.1 Mbps 1.00 52ms
TalkTalk 12.2 Mbps 13.9 Mbps -12.2% 0.9 Mbps 1.00 54ms
Virgin Media 40.3 Mbps 61.4 Mbps -34.3% 6.1 Mbps 1.00 44ms

The quality metric stands out a lot this month as all of the big five are identical, or more precisely figure is capped at the value of 1 (i.e. the best value we display). After many months of monitoring this score this is the first time this has happened, and suggests maybe its time for a recalibration and further extra investigative work.

The good news is that on the basis of the median scores that the five major providers overall have had a good month, though as always with an average no matter whether its the median or mean there are always those that under perform and over perform.

Peak Tests Results June 2017
Peak time defined as 6pm to 11:59pm
Median Average
Provider

tbbx1 Test
(1 download)

httpx6 Test
(6 downloads)
% differenceUpload SpeedQualityLatency
BT 25.7 Mbps 27.5 Mbps -6.5% 5.6 Mbps 1.00 43ms
EE 11.7 Mbps 13.5 Mbps -14.6% 1.3 Mbps 1.00 50ms
Plusnet 19.3 Mbps 23.1 Mbps -16.4% 1.7 Mbps 1.00 48ms
Sky 12.1 Mbps 15.6 Mbps -22.4% 2.3 Mbps 1.00 55ms
TalkTalk 11.9 Mbps 14.4 Mbps -17.4% 1 Mbps 1.00 56ms
Virgin Media 33.7 Mbps 53.2 Mbps -36.6% 5.9 Mbps 1.04 39ms

The main speed test results suggested that Virgin Media had improved and at peak times they are only provider from the big 6 to breach the magic best score of 1.00 on quality, telling us that there is still a sizeable tail of users having problems, but that this is less of an issue than it was in May. In fact looking through our monthly data sets the quality score is back in line with results from 2015.

Comments

1.04 quality ?

  • leexgx
  • 5 months ago

For those running the tester that does both single and multiple tests, with the quality measured from multiple thread result yet. The individual product listing news item does reveal a variation between the products though.

Remember with a median figure, you may have 49% with much worse values.

  • andrew
  • thinkbroadband staff
  • 5 months ago

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