Broadband News

Price rises at Plusnet and latest broadband offers

The inevitability of price rises in the broadband arena strike again as Plusnet is the latest provider to inform customers of forthcoming changes, along with a new set of ADSL2+ and VDSL2 offers.

The headline changes are:

  • Line rental rise of £1/m from £17.99 to £18.99
  • Line rental saver will now be £197.88, giving a monthly equivalent of £16.49/m
  • New fair usage limit of 150 calls or 1000 minutes (whichever limit is reached first) will apply to call plans that have inclusive 0845 and 0870 calls
  • Call setup fee rises 2p to 21p
  • Calls to mobiles rise from 12.54 pence per minute to 14.65 pence per minute
  • Anytime International 300 call plans will now cost £8/month
  • Only applying to existing customers, Anytime, Plusnet Anytime and Talk Anytime call plans will increase from £6.50 to £7/m.

There is the small added benefit of a new free Plusnet Call Protect feature, which is designed to intercept nuisance calls and direct it to junk voicemail. This may help to reduce the number of annoying 'sales' calls.

With the notification of the price rises, once individuals receive their notification of an impact upon them they have 30 days to initiate a move to another provider, for customers signing up to the latest offers that have just been announced as the price rises are detailed on the sales pages you are considered to have signed up in full knowledge that pricing will change on 29th June 2017.

The latest broadband offers for new customers are:

  • Unlimited ADSL2+ from £19.99/m on an 18 month contract. £19.99 price applies to low cost areas, check on Plusnet site for pricing outside the low cost area. A £10 activation fee applies. Price rises by £1/m on 29th June 2017 due to line rental changes.
  • Unlimited FTTC/VDSL2 from £25/m on an 18 month contract based around up to 38 Mbps download and up to 1.9 Mbps upload service. £25 price applies to low cost areas, check on Plusnet site for pricing outside the low cost area. A £25 activation fee applies. Price rises by £1/m on 29th June 2017 due to line rental changes.
  • Unlimited FTTC/VDSL2 from £30/m on an 18 month contract based on the up to 76 Mbps download and up to 19 Mbps upload service. £30 price applies to low cost areas, check on Plusnet site for pricing outside the low cost area. A £25 activation fee applies. Price rises by £1/m on 29th June 2017 due to line rental changes.

For those existing customers annoyed by the price rises and looking to move elsewhere it is important to make sure that you factor in the setup costs when searching for a new broadband home, especially since the 'fibre' services almost all have a setup fee and with this being over £50 in some cases it would take several years to make up for the £1/m line rental price increase, plus most providers will likely increase their line rental in the next 12 months even they have not already recently done so.

Comments

i have been looking at different providers for a while and this rise will just make me look a bit harder. Once again rip of Britain with line rental, if they did anything with it it would not be so bad.

  • zyborg47
  • 8 months ago

With regard to line rental and wholesale prices for SPs has there been an increase in cost for them recently?

  • 21again
  • 8 months ago

Not at the Openreach or BT Wholesale levels, but those are not the only cost inputs in providing service.

  • andrew
  • thinkbroadband staff
  • 8 months ago

The cost for a line is now becoming a joke i get 2500 mins unlimited text and 6gig of data for £12 on a sim only . I have now signed with a fixed wireless product that avoids having to pay for a phone line .this sort of connection is catching on in the states but is slow in the uk due to the big boys on the block

  • 2doorsbob
  • 8 months ago

fixed wireless is all good until you have recommended it to many people in your sector and its becomes unusable at peak times

  • leexgx
  • 8 months ago

In reply to zyborg47, while I'm no defender of the cost of line rental, I presume it goes towards Open Reach's army of engineers to fix faults, as well as maintenance and replacement of exchange equipment, lines and posts. Sio it's a bit unfair to imply they don't do anything with it
But if anyone knows differently, I'm prepared to be shot down.

  • hungerdunger
  • 7 months ago

Call Protect is a BT feature.

PN is owned by BT.

  • Dodman
  • 7 months ago

When a customer of ANY of the ISPs has an annual prepayment contract how is it legal for the ISP to increase charges until the end of that contract?

  • swainswick
  • 7 months ago

Well, I reckon I have done ok out of it all with the various 'offers' in place and a flexible sales team.

  • mikejp
  • 7 months ago

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