Broadband News

Sky voice line rental rising to £18.99 per month

We have known that Sky was going to increase its line rental and the expectation was that it would rise by just a £1 but the phone, broadband and satellite TV provider has exceeded expectations by announcing a £1.59 per month rise in voice line rental that will happen on 1st March 2017, therefore line rental changes from £17.40 per month to £18.99 per month.

This is now matches BT Retail at £18.99 per month, but both are 1p per month cheaper than Virgin Media line rental. It is likely that the decreasing revenue from calls is partly to blame, along with other pressures such costs associated with increasing support staff volumes, marketing, churn, sports rights and recouping development of the new Sky Q range of hardware.

Update 2:30pm Sky have told us that existing landline only customers are not affected by the price rise. There will in the near future be a brand new product for landline only customers apparently offering better value for new and existing customers who don't also have a broadband product from Sky.

Comments

Not surprising they're seeing a fall in call revenue. The big landline companies have prices themselves out of the market.

Most people have a mobile with hundreds/thousands of minutes and even with a new phone chucked in every couple of years it usually works out cheaper than landline rental + a call package.

  • _Resonance_
  • 11 months ago

I 'phoned BT on Sunday to renegotiate my Infinity2 + "Landline Phone Access" (aka 'Calls') + Anytime Calls + BT Privacy (aka 'Caller Display') package.
This is an Annual Event, er, every 11.5 months...
Whatever. (Cont'd)

  • gelert5
  • 11 months ago

Last year was £28.50 for all of the above (I pay my Line Rental separately, one year in advance).
This year I had to increase the Infinity2 contract to 18 months, but the whole package came in at £28.00 - which I agreed to, starting 01Feb17.
However, when the Order Confirmation arrived by email, it stipulates that the 'Anytime Calls' will increase from £5.50 pcm to £5.99 pcm as of 02April2017. (Cont'd)

  • gelert5
  • 11 months ago

Needless to say that this imminent Price Hike was thoroughly UN-illuminated during my 'phone call negotiations...
Still: £28.50 last year versus £28.49 this year is a saving of, er, 1 penny...
Woo-Hoo.

  • gelert5
  • 11 months ago

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