BT Retail the provider next on the price rise merry go around
Its price rise time at another provider, and for once its not the voice line rental, so maybe all the complaints have been heard. The main price rises appear to be (unless otherwise noted they take effect 2nd April 2017):
- Set up fee for calls will increase from 19p to 21p per call
- Calls to UK landlines will increase from 11p to 12p a minute
- Unlimited Evening and Weekend Calls will increase from £3.50 to £3.80
- Unlimited Anytime Calls will increase from £8.50 to £8.99
- Calls to mobiles from your landline are going up from 15p to 16p a minute
- International calls will increase from 45p to 46p for countries in Band A, 75p to 76p for Band B and 135p to 136p for Band C
- After 31st July BT Sport for BT TV customers will pay £3.50 per month rather than getting all the sports channels for free, though there are hints that those on the Total Entertainment package will continue to get the full BT Sport channel range for free.
- If paying to get BT Sport on a Sky satellite TV system, the price will rise from £5 to £7.50 per month.
- ADSL2+ broadband packages to rise by £2 per month
- BT Infinity packages rise by £2.50 per month
The 2nd April is still a long time away so existing customers will need to wait until they've received their 30 day price rise notification to invoke the 'get out of contract free' token. One thought that crossed our mind, is that people if staying with BT for phone and broadband and making phone calls may find that a BT mobile SIM package is cheaper than the call bundles or occasional phone calls depending on your exact call pattern.
The pricing of BT Broadband and BT Infinity can be confusing, as there are the standard prices if you just stumble upon BT.com, then some special offers via specific landing pages from TV adverts, then the affiliate links which are usually cheaper than going direct to BT and then the out of the minimum term contract pricing (e.g. BT Infinity 1 Unlimited is £29.99/m for 12 months, but in month 13 would cost £44.99/m).
In previous years there was always many competing offers to jump too, but with setup costs increasing you need to do the maths carefully, as jumping ship every 9 to 12 months when price changes take effect can prove costly if being charged £25 to £70 for setup and or delivery fees.
As to why are broadband prices increasing, without access to a room of BT accountants we are guessing, but increasing data usage means core networks need money to increase in size to cope and things like parental controls do have a cost for implementation.
BT Retail has for a long time been attacked with claims of cross subsidies for BT Sport rights purchases and moving towards a paid subscription may silence some of that criticism, as it makes the revenue stream clearer.
The change in Autumn 2016 to combine line rental and broadband pricing in advertising seems to now effectively mark the end of the golden age for cheap broadband in the UK, which might be a good thing if it means more money goes into improving networks, but with millions still under pressure from over price rises in the face of little or no salary increases more expensive but faster broadband runs the risk of being built but rarely used.