Broadband News

VIVID 300 starting to appear in a subtle roll-out

Virgin Media has previously launched a HomeWorker option but we believe a soft launch of a 300 Mbps download speed product is underway, as we are increasingly seeing VIVID 300 appear as an option for people (300 Mbps download and 20 Mbps upload speeds).

This does not make the HomeWorker tier redundant, as our understanding is that Virgin Media are probably going to upgrade that to be a 350 Mbps service, which of course ensures that it can retain its fastest provider for widely available broadband even once Openreach is delivering at a scale.

With some only defining ultrafast broadband as services of 300 Mbps and faster, the roll-out of a 300 Mbps would very quickly change the ultrafast landscape. The coverage tracking by thinkbroadband uses a 100 Mbps and faster definition for ultrafast the same as used by the EU across Europe. The FixBritainsInternet campaign is one of the most publically visible sites that may be using a 300 Mbps or higher definition. It is not totally clear whether they actually should be stating 2% FTTH coverage since based on other material from the campaign this is what they appear to mean.

Perhaps there is a wider debate to be had about whether a 300 Mbps DOCSIS or connection behaves differently from a 300 Mbps FTTH connection.


But only available between 4am and 8am Mon-Friday.
(But that can change depending if sales can add another 300 customers on your node)


  • bartman007
  • over 2 years ago

I saw 300 as an option earlier this year.

  • ZenUser27
  • over 2 years ago

Would be nice if we saw the existing packages bumped up as a result.

  • razorhazor
  • over 2 years ago

why can not have same speeds in same company in Ireland virgin website
and its cheaper then uk

  • daniel2000
  • over 2 years ago

Maybe they should concentrate on giving the existing customers what they are actually paying for before bumping up their headline claims.
I'm stuck with them at the minute but as soon as fibre is available from Openreach I'll be dropping them like a flaming shit. As will at least half a dozen of my mates.

  • varlot
  • over 2 years ago

@varlot that's how they deal with congestion, they wait until the heavy users leave out of frustration.

  • ukhardy071
  • over 2 years ago

I get >310Mb 24/7. Latency is usually 11ms and buffer bloat 'A'.

  • roughbeast
  • over 2 years ago

roughbeast its street level dependent if virgin don't add more DOCSIS cards to add more channels on a FTTN node that is above 60% load is starts to get high ping and packet loss (virgin don't tend to bother until its above 90% at peak time) DOCSIS 3.1 should resolve a lot of issues with bandwidth as it has a lot more, but people need to get there modems replaced (SU3) the the local cab needs to replace the 3.0 cards with 3.1 ones, the New SU3 do make 16 connections downstream even if on 3.0 mode (from 8) but still only 2 up

  • leexgx
  • over 2 years ago

I've just phoned Virgin to upgrade my VIVID 200 to VIVID 300 and I've been told that it includes the HomeWorker option as standard and will cost me around an extra £20 per month. Will take a month before an engineer can come to install the new super hub. And as we're also a TV XL customer our second Virgin box is also upgraded to a TiVo box.

  • FatLes12
  • over 2 years ago

Cannot get VIVID 200 to get anywhere near the speeds advertised so what chance 300. I would not hold your breath unless you are near a major city or hardwired into the exchange

  • kevinv
  • over 2 years ago

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