Broadband News

Plusnet improves fibre offers while ADSL2+ is not so great

A busy day on the broadband offer front, as PlusNet has changed its fibre broadband offer from £5/month for six months to free for six months (18 month contract, and £14.99 in low cost areas, £22.49 elsewhere after the introductory six months. The offer is available until close of play on the 24th November 2015.

For those who don't have the option of an Openreach FTTC or FTTP service, the previously free unlimited ADSL2+ offer at PlusNet has changed to £2.50 per month for 12 months. The contract term has improved though from 18 months now down to 12 months and this offer expires on 17th November 2015.

For both offers voice line rental via PlusNet is a requirement with its standard price of £16.99 per month. It is possible to order PlusNet broadband without taking their line rental product, i.e. voice line with a third party but the special offers do not apply and there is a £2.50 per month surcharge.


God knows why they are pushing these deals when they don't have enough support resources. Call waiting times are now frequently over an hour!

  • jelv
  • over 3 years ago

It's not accurate to compare this to previous offers, as those would have offered a 40/10 or 40/20 service (at the low end of the speed spectrum), not the 40/2 that new signups will receive today.

  • avatastic
  • over 3 years ago

I believe the 'improves' is fair, as the 40/2 took over for new customers in June 2015. If it was last week then I would have accepted that a correction in wording would be appropriate.

  • andrew
  • thinkbroadband staff
  • over 3 years ago

The wording seems fair enough to me.

  • binary
  • over 3 years ago

2Mb/s upload is derisory. Little more than I was getting on ADSL2+ years ago. Plusnet have lost me as a potential customer. Last year, I was considering them due to the offer of 40/20.

To their credit, upload speeds are clearly displayed on their website, which can't be said for other providers where is it virtually impossible to find that information.

  • jrawle
  • over 3 years ago

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