Broadband News

EE reduces price of fibre based broadband for full minimum term

EE has rejigged its up to 38 Mbps fibre broadband offer and increased the £9.95 reduced price period from 6 months to 18 months which lines up with the contract period. The existing half price fibre connection offer at £25 which works as a bill credit still applies.

One aspect that we believe is unique to EE is the £100 to switch incentive, where customers joining EE from another calls and broadband service and who are still in contract with their provider will receive a bill credit to the sum of the amount the old provider (maximum £100) is charging for you to leave your contract early.

As normal there is voice line rental to pay to EE and they charge £16.40 per month (this does include free weekend calls to UK landlines), with a line rental saver option where you pay £165 as an annual lump sum to reduce the line rental to the equivalent of £13.75 per month.

Comments

Is this half price connection offer online only? I recently went with a friend who ordered it in store and despite being with plusnet already for FTTC they were told £50 connection fee and up to £100 switch fee. They never said anything about a £25 credit. This would make sense as that's what others charge (even Zen)

  • ZenUser27
  • over 2 years ago

Even online it's confusing as hell. I run my number through I get told £19.95 a month and also £16.40 for line rental. This is an an existing contract mobile customer. There is no mention of £9,95 anywhere only the 18 month contract. But they are offering free connection. This is directly from the link that you have provided. http://postimg.org/image/9hkklco6h/

  • ZenUser27
  • over 2 years ago

How can it say one thing on the front of the website and then when you go through and check availability it says something else?

http://postimg.org/image/cz03ep61f/

It does not offer this to me , is this still on the market A B and C system?

  • ZenUser27
  • over 2 years ago

Not sure why you are not seeing the offer a test order showed the offer available up to the same stage as you have shown.

  • andrew
  • thinkbroadband staff
  • over 2 years ago

I put in my landline and postcode and that's what I got. I did also tick that I am an existing customer maybe that's it?

I'll try again tonight. I wouldn't mind this as a backup.

  • ZenUser27
  • over 2 years ago

I just checked and it seems to be working fine :)

  • generallee94
  • over 2 years ago

Be careful with that online EE checker with your landline number as the small print says 'Please only enter your landline if you are happy to receive a calls from us about EE broadband and other EE products and services'

  • mitchja
  • over 2 years ago

Not sure if I have 1571 active on my line... :P

  • generallee94
  • over 2 years ago

They wanted £24.95 pm for an ADSL service in a non LLU area. The Post Office want £5 pm for a comparable service.

  • Michael_Chare
  • over 2 years ago

Well I am still getting the £19.95 so I don't know why. I was not aware market areas still existed with fibre at a rural exchange

  • ZenUser27
  • over 2 years ago

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