Broadband News

Free fibre broadband and £50 cashback offer from Plusnet

Those looking for a bit more speed may have been frustrated over the recent £75 cashback offer from PlusNet on only the ADSL2+ services for the last week, but the fibre offer running until 12th May has added £50 cashback for up to 38 Mbps download fibre orders.

The fibre based offer has its first six months of broadband for free along with the £50 cashback offer. After the six months the broadband price returns to £14.99 in low cost areas, or £22.49 if outside the large low cost area. Voice line rental at £15.95 per month is a requirement.

Broadband offers often annoy existing customers, but PlusNet fibre customers now have the option of YouView TV which for £5 extra per month (and a new 18 month contract) gives you the choice of a full PVR YouView box (£7.99 delivery and £50 activation fee) or a basic pause/rewind YouView box (£5.99 delivery). The standard bundle includes 15 IPTV channels that form the Entertainment pack (including SyFy, Fox, Universal, History Channel, Eurosport and TLC), other channel packs are available in addition to the standard 70 or so Freeview channels. The £5 per month cost is not mentioned on the main sales page, but is specified on the price list.

PlusNet is recommending a 15 Mbps minimum line speed, and the YouView box needs an Ethernet connection, so if your existing broadband is no where near the TV you may find a pair of HomePlugs are useful to get broadband to the back of your TV.

While we know there will be those worried that more TV watching will squeeze capacity at the provider, it should be highlighted that watching the IPTV streams live will utilise multicast access across the network (multi-cast transmits the same data packet to lots of connections) and could see bandwidth demand drop. Multicast streaming is also why Openreach are so twitchy over error-rates across their FTTC services, since traditional streaming can buffer to handle the odd blip, but with multicast you only have one chance to capture the data.

For those not able to get fibre yet, the PlusNet TV service is not an option, but there is a new ADSL2+ offer of £50 cashback and £7.49 off the monthly standard price for the 12 month minimum term.


Give us 12 month contracts!

  • Apilar
  • over 5 years ago

Typical that I ordered it 5 days ago. Would have covered the cost of the new line I needed as well. Even more annoyingly I was originally told they would take over the line and then that was changed to needing a new one!

  • brandscill
  • over 5 years ago

I fail to see how 'Broadband offers often annoy existing customers' links to the rest of the paragraph about launching YouView TV - unless existing Plusnet ADSL customers can qualify for this offer and upgrade to FTTC?

  • gt94sss2
  • over 5 years ago

Because there is something for existing fibre customers at least as the PlusNet TV is soft launching.

  • andrew
  • thinkbroadband staff
  • over 5 years ago

Multicast vs unicast only affects the amount of shared backhaul consumed by the service. It makes no difference to the impact felt by line errors.

Unicast streaming, even though it is point to point, generally has no means of reporting errors and getting retransmissions. Those errors become visible or audible glitches.

Buffering is needed on unicast streams to cope with unknowable queues across the "best efforts" internet. It is probably needed less in the UK multicast setup, because the wholesale network has enough reserved capacity. Probably.

  • WWWombat
  • over 5 years ago

finally something for existing longterm customers. ordered mine no more streaming from my synology to my roku

  • jamieminter1987
  • over 5 years ago

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