Broadband News

I think this news item is talking about http://www.plus.net/home-broadband/fibre/

This page is highly mis-leading: Contrary to what PlusNet says (see e.g. http://www.plus.net/home-broadband/faqs/fibre-optic-broadband/#what-is) it is NOT fibre broadband, rather it is a form of a DSL service over a twisted pair copper wire going into the users premises.

For this reason alone I would never choose such a company.

Look,
No one gives a bleeding toss anymore that what is being described as fibre BB from the likes of BT, Plusnet, Virgin and virtually the entire lot of them is not pure FTTP.
(and lets not get into GPON vs point to point FTTP please)

...and the ASA have said they can market FTTC it as fibre BB.

So given that you are not going to deal with them - who are you going to use then?

@JNeuhoff Yet more pointless Neuhoff drivel. All you do is spam this forum with mindless posts. May I suggest standing away from the keyboard until you have something useful to contribute.

JNeuhoff have got a point.

Plusnet will connect people to gea-fttp where it is available

Posted by andrew (Favicon staff member) 4 minutes ago
Plusnet will connect people to gea-fttp where it is available

no, they stopped using it. It's only let customers to try FTTP on trial basic. But, Plusnet ain't doing it anymore.

It does amaze me of the amount of people who think they have fibre, when it fact they don't. We really do need to set people right.

@mdar5: "what is being described as fibre BB from the likes of BT, Plusnet, Virgin and virtually the entire lot of them is not pure FTTP"

Not true, BT does Infinity Option 3 or 4 in some areas, which is fibre broadband (see http://www.productsandservices.bt.com/products/broadband/faster-internet).

We don't mind VDSL, but companies should be honest in their product descriptions, PlusNet doesn't appear to be.

Please note we moderate comments for foul language not opinions.

JNeuhoff , still banging that very very worn drum I see <sigh>

I'm sorry but this article is VERY misleading!

It is ONLY applicable for people in Market 2/3 areas, NOT for people served by Market 1 exchanges.

I've checked their website and when putting my number and Postcode in, it's £16.99 a month and then it rises to £26.99 a month - NOT what is stated here.

There may be an excuse for using Fibre in their product names, but there's not excuse for labelling a product costing X on their homepage and then it shows it as costing Y when ordering - To me that's false advertising.

.......I think the bits about the low/high cost area differences are in the legal details drop down tab at the bottom of the plusnet page.

As ever, always read the full details on any advert from anyone, anywhere at anytime to see all the T&C and the exclusions which are never put in the headline offer.

I agree, reading the small print always makes sense.

PlusNet does what many similar providers do: Make bold generalised wrong claims on their homepage, and only when you dig deeper into the small print you'll find the truth.

Could be worse, county council's BDUK websites can be even more misleading.

The offer, whatever it was, ended last Saturday! It's no longer available.

I'm enjoying my unlimited fibre & have just renewed my contract at £14.99 per month. Plusnet rewards customer loyalty.

I agree with FINCASTLE. I now have a download speed of 46.94Mbps compared to 800Kbps on a very good day!!

Fibre offer ends today, but continues when the new PlusNet pricing changes kick in on Tuesday 10th.

New products are live on Plus.net
Products are now described as Totally Unlimited, so presumably Plusnet have removed the traffic prioritisation?
As ever Plusnet look like they have developed the site on a small budget, and the upload on the 38MB fibre product is currently incorrectly described as 20MB, and the line checker does not work on post code look up - if you do not have a phone number.

@GMAN99:

"still banging that very very worn drum I see <sigh>"

Not sure what you are talking about, Freddy.

Posters here have expressed their concerns about companies like PlusNet coming up with misleading product descriptions and/or headlines on their websites.