Search is on for 'up to' case studies
Occasionally we try to assist the media in finding case studies for coverage they are preparing on broadband issues. We are once more looking for people, where you are suffering from the 'up to' plague, where the advertising mentions a nice figure like up to 16 Meg, but you experience something a lot slower than that in reality, or you were given a personalised speed estimate that proved totally wrong and the broadband provider has been of no use in helping resolve this or offer a price reduction.
If you think this is something where you would be happy to talk to the media and potentially be filmed (we would be providing expert help, so you don't need to be a broadband geek, in fact they would prefer you were not), then please email [email protected] with the subject case_study. Include the name of the town or village where you live, and a short 5 to 10 line summary of what your issue with broadband speeds as you see it.
We will sift through the responses we receive, and pass on information on the most interesting, and only once they are interested in talking to you will we pass on your email address.
Hopefully with some national media exposure, more people may understand the issues surrounding 'up to' and at the same time improve their speeds or find out how they can still get the same sorts of speeds but pay less.