Broadband News

Sky broadband customers get free access to The Cloud hot-spots

Sky has owned The Cloud network of Wi-Fi hot-spots for a while, and access to this network for Sky broadband customers was an expected development, today at a launch event in the Barbican Centre free access to The Cloud for Sky broadband customers was announced.

The service will be free for those Sky broadband customers who take a paid for product, those with the Lite service which is free and has a 2GB monthly usage allowance will have to upgrade to the Unlimited service at £7.50 a month. Customers who use the Sky Connect service which is provided via BT Wholesale in areas where Sky does not have its own LLU presence will have access to the hotspots.

The access comes with no data or time limits, and to make access easier apps will be available for iOS and Android devices from their App Stores in the near future. There is a limit to the number of devices that can be registered to a households account, the limit is six devices. This limit may prove challenging in a household where both parents and children have smartphones and tablets, but you can alter the registrations online.


About time too. Sky have been saying this since it's acquisition of the cloud early 2011. You would of also thought that having had 12plus months of getting ready the mobile apps would of been ready at launch time and not in some months time.

  • Pigmaster
  • over 8 years ago

At a guess upgrades to the connections in The Cloud locations will also have happened, i.e. shifting them all onto Sky LLU to reduce costs, and in large locations something more substantial.

  • andrew
  • thinkbroadband staff
  • over 8 years ago

The app is ready and has been for months, people have been testing it.. you can download the app at the moment direct from the web rather than the app store until it goes live in the various app stores

  • deangent
  • over 8 years ago

The Cloud kicked out all O2 mobile customers with WiFi tariffs the other month so that will make a bit more room for Sky customers as well.

  • mitchja
  • over 8 years ago

The app will install a profile on to mobile devices like the iPhone so you never have to log in again. This will allow sky customers who visit locations with a free clud hotsports of 30 minutes to stay online longer.

  • Ipster
  • over 8 years ago

I have the full sky package and and iphone 4s with o2. When I try to connect to the cloud with mi iphone it wont let me because it keeps asking for my number and not email address. Any ideas?

  • 58hater
  • over 8 years ago

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