Broadband News

BT announce higher phone bills for customers from December

The cost of broadband and using the phone is set to increase as BT have announced price rises for phone line users which will come in to affect from December 2011. This follows a price rise which occurred in April, and one in October 2010 which saw call charges rise by 10%. Line rental charges will increase by 70p to £14.60, an increase from £11.50 in 2009 and £9.50 in 2004. Other costs are also to increase, including the daytime and evening calls, the call set-up fee (which is charged when a call is started), and the BT Anytime call plan.

Some options will remain unchanged, with calls to the main mobile companies to stay at current rates. BT have said that the prices that are being changed will remain fixed until 2013, but there is no guarantee that other charges won't change.

Other operators tend to follow suit when price rises are announced, but it can still work out cheaper to switch. O2, for example, offer a line rental fee of just £7.50 a month when you take an O2 home broadband package.

"We are making a series of price updates in December, but are then freezing some of our main prices until 2013. This will provide our customers with greater certainty over their bills."

John Petter, (Managing Director) BT Consumer Division

Comments

Looking to switch your line rental away from the BT ripoff machine, take a look at this useful summary of options. http://www.moneysavingexpert.com/phones/home-phone-calls

  • Going_Digital
  • over 5 years ago

Greedy pigs!

  • restarts
  • over 5 years ago

Aren't all utility companies? Amazingly my gas and electric has gone up as well

  • GMAN99
  • over 5 years ago

Someone without a clue might be tempted to think this wasn't the same company (with the same wholesalers) as BT Sheffield.

Or maybe these price increases just help to pay for BT Sheffield's discounts?

BT Sheffield = Plusnet, in case it's not obvious.

  • c_j_
  • over 5 years ago

If you want get out for free-

http://www.moneysavingexpert.com/news/utilities/2011/08/escape-bt-contracts--beat-price-hikes

  • NilSatisOptimum
  • over 5 years ago

BT is just exploiting it's monopoly of the local looop outside of cabled areas. If you want a fixed line you have to pay BT the line rental either directly or indirectly.

What BT are clearly doing is loading a lot of their non line rental costs onto the line rental. Its a win win situation for them.

It means as well that the competition have to help subsidies BT costs so BT have lower costs and the competition higher costs.

BT are alwats two steps of OFCOM with its lax regulation

  • Bob_s2
  • over 5 years ago

Bob_s2 is it exploiting? Virgin line rental - currently £13.90, BT line rental - £13.90 ?

BT are increasing their line rental, Virgin will most likely do the same?

  • GMAN99
  • over 5 years ago

@GMAN99
If what you suggest is true, then that is called a 'Cartel'. Which is illegal.

  • silvryn
  • over 5 years ago

Agreed, "if" they both have an agreement to fix the prices at the same rate. There's nothing to stop Virgin increasing their price in line with inflation etc etc that matches BT's. As they are both the same price at present it has obviously already happened in the past.

  • GMAN99
  • over 5 years ago

Quote"Posted by GMAN99 27 minutes ago
Agreed, "if" they both have an agreement to fix the prices at the same rate. There's nothing to stop Virgin increasing their price in line with inflation etc etc that matches BT's"

Incorrect price fixing cartels are illegal and can result in very heavy fines

  • Bob_s2
  • over 5 years ago

Arrrgh who said anything about price fixing? They are the same price now and I expect (maybe they won't?) Virgin will bump theirs as well, the only price fixing comments are yours and silvryn's

  • GMAN99
  • over 5 years ago

I don't think they offered any justification for the increases other than they want to push people towards contracted deals. They don't want people switching or on basic rental with another call provider. I think its more about locking out the competition than costs or subsidies.

  • fibrebunny
  • over 5 years ago

Glad I switched line rental to Sky a few months ago ;) Only £12.25 a month.

  • mitchja
  • over 5 years ago

Quote "Posted by GMAN99 about 22 hours ago
Arrrgh who said anything about price fixing"

er You did

  • Bob_s2
  • over 5 years ago

Errrr... only persons who've said outright "price fixing" is you Bob and Silvryn. Gman has said "fix their prices", not the same and have a completely different meaning in the English language, if you looking to be pedantic.

  • themanstan
  • over 5 years ago

There are many examples of blatant price-fixing that go unpunished, such as all petrol stations in one area raising prices overnight to the decimal point. I expect the fact that higher prices equate to more dosh in government coffers has something to do with it.

  • m0aur
  • over 5 years ago

Quote "Posted by themanstan about 20 hours ago
Errrr... only persons who've said outright "price fixing" is you Bob and Silvryn. Gman has said "fix their prices", not the same and have a completely different meaning in the English language, if you looking to be pedantic."

You are just being silly. Price fixing is illegal. If these companies either formally or informaly agree to charge the same prices then that in law is price fixing.

  • Bob_s2
  • over 5 years ago

Time we were able to get broadband without a voiceline. I have bundled minutes on my mobile so never use the fixed line which only exists because I have to have it for broadband.

  • warweezil
  • over 5 years ago

I don't' disagrre Bob, but what i am pointing out was you making claims about Gman statements that are clearly false.

  • themanstan
  • over 5 years ago

warweezil, I agree. I asked a few years ago, and again when we had the previous increase, and was told they did a survey a while ago and it came back overwhelmingly that people would not use a "naked DSL" product. Looks to me the survey taker poked their head in the pub and whispered it...

  • vicdupreez
  • over 5 years ago

Quote"Posted by warweezil about 13 hours ago
Time we were able to get broadband without a voiceline"

This has been raised many times before. If you want Broadband you need a line. It will not work without it. It matters not what you use the line for. The line rental covers the captol cost of the line & maintainance of it and billing costs etc

  • Bob_s2
  • over 5 years ago

Yes, we know you ‘Need’ a line for Broadband to work, but that does not mean it should not be included in the price of Broadband. I don't see why ALL phone lines are not Broadband lines as standard in this digital age.

  • m0aur
  • over 5 years ago

added to that, I do not see why BT has to charge me for the together package (or whatever they call it) even though I have absolutely NO intention of using it. If you want to charge me line rental for the line I am using, no problem... Please do not heap up a pile of other charges onto that line rental and call it a must have... I must do only two things in this life... </rant> If i had any other viable alternative to get online at my place, I would have walked a long time ago. Lets see how LTE works when the UK Government finally grants the licenses...

  • vicdupreez
  • over 5 years ago

m0aur: there is lies another problem, at top level is make sense. In the nitty gritty, it stops making sense when how does that work for LLUs? Pay your line rental provider a single fee for PSTN & DSL, but how does that DSL portion get attributed to LLUs like BE/O2? Surely their per port rental cost differs to BTs per port cost? Whilst Ofcom have no teeth, EOI and other bits has meant the DSL cost has to remain separate

  • KingTrip
  • over 5 years ago

GMANN99 are you comfortable under BT'S board room table?

  • creakycopperline
  • over 5 years ago

heh on price fixing. all the local petrol stations are the same price when it goes up or down. With BT line rental, anybody who uses the local loop has to pay the line rental however they package it up. Another bonus for Fixed Wireless, Use VoIP, no line rental at all and great call rates :)

  • kijoma
  • over 5 years ago

when corporations can dictate to governments on policy & regulation its called fascism.

we have all been sold out to the corporations...

  • pigfister
  • over 5 years ago

Openreach charge £91.50 + VAT pa for a fully unbundled MPF. That's £9.15 per month inc VAT. So "Naked DSL" would be of little to no benefit once a retail margin was added.

  • herdwick
  • over 5 years ago

A 50% markup on £9.15p would still be less than BT line rental.

  • m0aur
  • over 5 years ago

Bob_s2, I know price fixing is illegal but I never said it was happening, why don't you re-read exactly what I've posted and others have? If tesco's what to sell long grain rice for £1.99 and Asda do as well that isn't "price fixing" unless they've actually agreed to fix a price between themselves. My comment to you was "is it exploiting?" seen as BT and Virgin's line rental is the same... in other words.. are Virgin exploiting if they increase their line rental?

  • GMAN99
  • over 5 years ago

It was silvryn dumbfounded comments that started all of the talk of price fixing. If anyone BT or otherwise, increase the price of a product and a rival (decides on their own) to also increase their own product to the same price that IS NOT price fixing.

If they both have talks and decide their products should be fixed at that same price that IS price fixing. Not hard to understand is it?

  • GMAN99
  • over 5 years ago

No, but hard to prove.

  • m0aur
  • over 5 years ago

Aren't you glad we all bought shares in BT when Thatcher privatized it ?

  • rainman100
  • over 5 years ago

Wellcome to rip off Britain , where every one sits back and takes was pushed on them by the rich boys.

  • rainman100
  • over 5 years ago

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