TalkTalk reach 4.197 million broadband customers
TalkTalk have released their financial results for the year ending 31st March 2010 which show a strong growth in broadband customers. Q4 saw a new increase in broadband customers of 42,000, up from 36,000 in Q3. This brought the total number of broadband customers to 4.197 million, edging slightly ahead of Virgin Media who reported 4.17 million for the end of March.
TalkTalk have seen some large changes in their business over the last year with the acquisition of Tiscali and de-merger from Carphone Warehouse to be a separately listed company. Their focus for the current year will be to maintain momentum in the broadband market, continuing to grow the broadband base and the average revenue per user (ARPU). They also plan to complete the integration of Tiscali, migrating customers onto the expanded network and also the customer management and billing systems. ARPU for the full year grew by 4.2% to £23.60 (up from £22.65 in 2009) although this was lowered by the Tiscali acquisition.
"Last year was transformational for TalkTalk. In July we completed the acquisition of Tiscali, to create the largest provider of unbundled broadband and voice services in the UK, with a 23% share of the broadband market. Just before the end of the year we completed our demerger from Carphone Warehouse plc, to become a separately listed, standalone telecoms company.
Our businesses performed well throughout the year, with the TalkTalk brand ending the year as the fastest growing ISP base in the UK. Our straight-forward, value-for-money customer propositions, and the benefits of our investment in the UK's most extensive Next Generation Network, enabled us to report strong revenue, profit and cash-flow growth.
This year we will focus on two main priorities for the business: maintaining our momentum in the broadband market through continuing to grow TalkTalk's broadband base and ARPU; and completing our "one company" integration programme, migrating customers onto our expanded network footprint and onto core customer management and billing systems. This continued focus on growth and integration will deliver sustainable operating cash-flow growth, and allows us to set out specific targets for our dividend growth going forward."Charles Dunston, (CEO) TalkTalk Group